May 12 2010 Checklist Planning Group & Guests OR Culture May 12 2010 Checklist Planning Group & Guests 12-Nov-18

Checklist Action Series Hosts 12-Nov-18 Checklist Action Series Hosts Marlies van Dijk, Western Node Leader Safer Healthcare Now! and Moderator Paule Bernier, Quebec Node SIA Safer Healthcare Now! & French Liaison for today’s Checklist Action Series session Leanne Couves, Improvement Associates Ltd. & Quality Improvement Advisor and Technical Host for today’s webinar Angela Thiessen, Western Node Administrative & Technical Support for Checklist Action Series Tanis Rollefstad, Western Node SIA Safer Healthcare Now! Chantal Bellerose, Quebec Node SIA Safer Healthcare Now! & French Liaison for Checklist Action Series 12-Nov-18 2

Interacting in WebEx Be prepared to use: - Raise Hand - Text tool 12-Nov-18 Interacting in WebEx Be prepared to use: - Raise Hand - Text tool - Chat “to all participants” Mention: how to raise hand for question Annotation Arrow Emoticons English use Chat French use Q&A Prompt Chantal to explain Q&A 12-Nov-18 12-Nov-18 4

Questions What ideas have you tried since the last webinar? How did it go? What did you learn? 12-Nov-18

Objectives for Today’s Session How the culture of your OR can influence success of new initiatives What are key elements to consider when you assess OR culture Ideas to motivate changes in OR culture and behaviour Practical strategies for making progress, even in a “resistant” culture 12-Nov-18

12-Nov-18 OR Culture Dr. Andrew Knight 12-Nov-18

Your Burning Questions 12-Nov-18 Your Burning Questions

Small Group Discussions 12-Nov-18 Small Group Discussions Breakout Rooms Led by Facilitators

Discussion Questions From the presentations, what stood out for you? 12-Nov-18 Discussion Questions From the presentations, what stood out for you? What is your OR culture like? If you wanted to, how could you measure your OR culture? What might you try to improve it and why? 12-Nov-18

Interacting in WebEx Be prepared to use: - Chat “to all participants” 12-Nov-18 Interacting in WebEx Be prepared to use: - Chat “to all participants” Mention: how to raise hand for question Annotation Arrow Emoticons English use Chat French use Q&A Prompt Chantal to explain Q&A 12-Nov-18 12-Nov-18 11

12-Nov-18 Summary of Ideas I’d like each of you to type in the chat box 1 or 2 ideas you would like to try in your OR. Your chat box is below the participant list. Click on the small window to the left of the send button and type in your ideas. Hit the send button. Send to all participants. Leanne will type some of chat responses on slide Marlies: How could you try it on a small scale? 12-Nov-18

Comments from Facilitators & Faculty 12-Nov-18 Comments from Facilitators & Faculty 12-Nov-18

Daniel Wong Cardiac Surgeon Stories from the Field Daniel Wong Cardiac Surgeon 12-Nov-18

Next Steps

Next Session – May 26 “Measurement for Improvement” Doug Bell: Medical-Legal Implications Greg Kennedy: ROP’s & Reporting Leanne Couves: Practical Measurement for Improvement 12-Nov-18

Relevance Check Rate the usefulness of this session 12-Nov-18 Relevance Check Rate the usefulness of this session What did you find most useful Were the learning objectives met? Chantal speak to french re poll. Invite faculty comments 12-Nov-18 12-Nov-18 17

ACTION Items Between now and May 26 Apply what you’ve learned today – try your ideas! Download presentations and examples - sign up on the SSSL Community of Practice 12-Nov-18

Thank You You Guest speakers Faculty Facilitators Message from Paule 12-Nov-18

Questions? Tanis Rollefstad, Safety & Improvement Advisor Phone: 306.693.0780 Email: tanis.rollefstad@hqca.ca Leanne Couves, Improvement Associates Ltd. Phone: 780.446.9940 cell Email: lcouves@telus.net 12-Nov-18 12-Nov-18 20

French Speaking Teams Chantal Bellerose Dt.P.,M.Sc (cand). Conseillère en matière de sécurité et d'amélioration | Safety and Improvement Advisor SHN Campagne québécoise: Ensemble, améliorons la prestation sécuritaire des soins de santé! | Phone: 514‐340‐8222 #6705 et #4901 Email: cbellerose@jgh.mcgill.ca 12-Nov-18 12-Nov-18 21

Continuing Medical Education (CME) Credits 1.5 CME credits from Royal College of Physicians & Surgeons of Canada for each webinar For Certificate of Attendance contact Angela Thiessen angela.thiessen@hqca.ca or call 403-521-7106 12-Nov-18

Thank you to Our Checklist Action Series Planning Group Anna Pevreal, Clinical Nurse Specialist, Surgical Suites, Jewish General Hospital, Quebec Dr. Craig Bosenberg, Anaesthesiologist, Vancouver Island Health Authority, British Columbia Dr. Daniel Wong, Cardiac Surgeon, Royal Jubilee Hospital. Clinical Instructor, University of British Columbia Susan Macknak, RN, QI Consultant, ASQ Certified Six Sigma Green Belt, Regina Qu’Appelle Health Region, SK 12-Nov-18 12-Nov-18 23

Thank you to Our Checklist Action Series Planning Group 12-Nov-18 Thank you to Our Checklist Action Series Planning Group Rob Barrett, Pilot with Air Canada Dr. Corrine Jabs, Surgeon, Section Head, Gynecology at Regina Qu’Appelle Health Region Virginia Flintoft, Project Manager, Central Measurement Team, SHN; Health Policy, Management and Evaluation University of Toronto Ioana Popescu, Project Manager, Safe Surgery Saves Lives, Canadian Patient Safety Institute 12-Nov-18 12-Nov-18 24 24

Checklist Action Series Funded By BC Patient Safety & Quality Council Health Quality Council of Alberta Saskatchewan Health Quality Council Manitoba Institute for Patient Safety Canadian Patient Safety Institute 12-Nov-18 12-Nov-18 25

Measurement for Improvement 12-Nov-18 “See you” on May 26th 0900-1030 PDT; 1000-1130 MDT; 1100-1230 CDT;  1200-1330 EDT; 1300-1430 ADT;  1330-1500 NDT Measurement for Improvement 12-Nov-18 12-Nov-18 26