Charlotte jobs in demand and More! Turning learning into impact Lori Thomas, CPCC Corporate and Continuing Education August 14, 2018 Learnapalooza 2018 Charlotte jobs in demand and More!

Charlotte jobs in demand and More! Turning learning into impact because labor market data … … helps struggling jobseekers know which cities might have more opportunity. … helps students find what occupations and skills are most in demand. … can guide the college in planning training for high-demand skills. … can provide greater transparency into actual needs. … adds the capability to help close the skills gap. … Adds unprecedented and valuable capability as we work together with our education partners to close skills gaps on super local level – meaning the intentional work to align education and training with employer needs. … can provide greater transparency into actual needs, so that we as a college and a community can go about addressing them more efficiently. … can guide programming or help direct funding to new training for local high- demand occupations and skills. … helps students research the occupations and skills most needed in our local market. … helps individuals who are struggling to find a job know which cities have a high demand for his or her skills and consider relocation for better opportunities. Learnapalooza 2018 Charlotte jobs in demand and More!

Turning learning into impact Identify occupations most in demand Identify skills most requested Align learning outcomes Turning learning into impact

Turning learning into impact … 1. Identify occupations most in demand Job Postings Growth Projections Total Demand Projections

Turning learning into impact … DEMAND To learn the occupations most in demand, use several tools including … Free online tools (O*NET, BLS, NCWorks, etc.) EMSI – Career Coach Labor Insights/Burning Glass Technologies JobsEQ - Chmura Economics

Charlotte jobs in demand and More! Turning learning into impact … What occupations are growing? What occupations have the most postings? What industries are the jobs in? What are wages for these jobs? Where is the greatest need for replacements? What employers are posting? What jobs are hardest to fill? Look at actual and projected demand What occupations are growing the fastest? What occupations have the most postings? What industries are the jobs in? What are the wages for these jobs? Where is the greatest need for replacements? Transfers and Exits (total new demand) What employers are posting the most jobs? Where is there high-demand for a starter occupation? Where is there a low number of credentials? Charlotte jobs in demand and More! Learnapalooza 2018

JobsEQ tool Economic Overview Industry & Occupation Snapshots

Charlotte jobs in demand and More! Turning learning into impact … 2. Identify skills most requested Specialized Baseline Software and Programming Certifications, licensure, industry credentials … Specialized Baseline Software and programming Licensures, certifications, and can use keywords, specific equipment for example. Actual skills employers are seeking and hiring for Virtually real-time or any specific period of time Charlotte jobs in demand and More! Learnapalooza 2018

Charlotte jobs in demand and More! Turning learning into impact … SKILLS REQUESTED Specialized Baseline Software and Programming Certifications, licensure … Charlotte jobs in demand and More! Learnapalooza 2018

Charlotte jobs in demand and More! Turning learning into impact … What skills are most in demand? Are these skills projected to grow? Who’s hiring? What industries need these skills? What co-occurring skills or credentials are needed for jobs? Again, look at actual and projected demand What skills are most in demand? What co-occurring skills or credentials are needed for jobs? Who is hiring for these skills? Are these skills projected to grow? Charlotte jobs in demand and More! Learnapalooza 2018

Charlotte jobs in demand and More! Turning learning into impact … Skills/skill clusters in demand Charlotte jobs in demand and More! Learnapalooza 2018

Charlotte jobs in demand and More! Turning learning into impact … Skills in demand Associate’s Degree Wages of $35-75K Full time Deeper dive example in looking at skills in demand for occupations with and associate’s degree that pay XX and are full time – perhaps a definition of “good jobs” or middle-wage jobs. Charlotte jobs in demand and More! Learnapalooza 2018

Charlotte jobs in demand and More! Turning learning into impact … Align learning outcomes CIPs Occupational linkages Awards So what and how turn data into action? Charlotte jobs in demand and More! Learnapalooza 2018

Charlotte jobs in demand and More! Turning learning into impact … SUPPLY Charlotte jobs in demand and More! Learnapalooza 2018

Labor Market Information Example: Today’s actual, super local job market data and projections give you unprecedented access and information. With these tools – this advantage of knowledge – goal is that you will CONSIDER HOW YOU MIGHT USE JOB DEMAND IN YOUR OWN PROGRAMS to expand our supply of skilled talent. Think about how such data can take you beyond anecdotal or often incomplete information from advisory boards and students.

Top 25 Report (CPCC’s monthly summary of job postings and more as a downloadable .pdf) http://www.cpcc.edu/cce/job-and-career-enhancement

Skills in Greatest Demand … … taken from 156,991 job postings (less the 28,980 with unspecified skills) for the MSA six-month period and ranked from highest demand. Specialized Skills Baseline Skills Customer Service (18%) 2. Sales (14%) 3. Scheduling (12%) 4. Project Management (10%) 5. Budgeting (9%) 6. SQL (7%) 7. Repair (7%) 8. Customer Contact (7%) 9. Retail Industry Knowledge (6%) 10. Quality Assurance and Control (5%) 1. Communication Skills (38%) 2. Teamwork/Collaboration (18%) 3. Problem Solving (16%) 4. Organizational Skills (15%) 5. Microsoft Excel (16%) 6. Detail Oriented (15%) 7. Planning (14%) 8. Microsoft Office (13%) 9. Writing (11%) 10. Computer Literacy (10%)

Top 30 Occupations Typically Needing Less Than a Four-Year Degree (by job postings) Occupation (O*NET Code) No. of Job Postings Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products (41-4012.00) 4,948 Heavy and Tractor-Trailer Truck Drivers (53-3032.00) 4,913 Registered Nurses (29-1141.00) 4,511 Retail Salespersons (41-2031.00) 3,743 Customer Service Representatives (43-4051.00) 2,999 First-Line Supervisors of Retail Sales Workers (41-1011.00) 2,741 Laborers and Freight, Stock, and Material Movers, Hand (53-7062.00) 1,952

Career Hub and Career Coach (EMSI online tool in use now by CPCC and others for occupational data and online career information.) http://www.cpcc.edu/careerhub

Charlotte jobs in demand and More! Turning learning into impact Questions? Lori Thomas, CPCC Corporate and Continuing Education August 14, 2018 Learnapalooza 2018 Charlotte jobs in demand and More!

Labor Market Information Uses a framework of common occupational groups, codes, titles along with competencies (O*NET and SOC) Uses a common set of industry groups (NAICS). Provides current picture of employment and wages Uses statistical projections and modeling Two primary systems for occupational codes are by O*NET and SOC, where you find see 23 major occupation groups, including

23 Occupation Groups* – US DOL 11–0000 Management 13–0000 Business and Financial Operations 15–0000 Computer and Mathematical 17–0000 Architecture and Engineering 19–0000 Life, Physical, and Social Science 21–0000 Community and Social Service 23–0000 Legal 25–0000 Educational Instruction and Library 27–0000 Arts, Design, Entertainment, Sports, and Media 29–0000 Healthcare Practitioners and Technical 31–0000 Healthcare Support 33–0000 Protective Service 55–0000 Military Specific 35–0000 Food Preparation and Serving-Related 37–0000 Building and Grounds Cleaning and Maintenance 39–0000 Personal Care and Service 41–0000 Sales and Related 43–0000 Office and Administrative Support 45–0000 Farming, Fishing, and Forestry 47–0000 Construction and Extraction 49–0000 Installation, Maintenance and Repair 51–0000 Production 53–0000 Transportation and Material Moving *Pending for 2018 revisions Department of Labor identifies four levels aggregated into Major, Minor, Broad and Detailed. SOC – Standard Occupational Classification* – Federal system to classify and track information. *Revision due 2018 – 23 major groups (29-0000 Healthcare Practitioners and Technical Occupations) 97 minor groups (29-2000 Health Technologists and Technicians) 461 broad occupations (29-2070 Medical Records and Health Information Technicians) 840 detailed occupations (29-2071 Medical Records and Health Information Technicians)

SOC grouping example: 23 major groups (29-0000 Healthcare Practitioners and Technical Occupations) 7 minor groups (29-2000 Health Technologists and Technicians) 461 broad occupations (29-2070 Medical Records and Health Information Technicians) 840 detailed occupations (29-2071 Medical Records and Health Information Technicians) Through this grouping system, we can match occupations to industries.