A Balancing Act: Supporting Lawyers While Protecting the Firm Tony Pacione, MSW, MAEd Illinois Lawyers’ Assistance Program 800.LAP.1233 IllinoisLAP.org
Create a Culture of Awareness Conclusions from JAM, Feb 2016 study Educate entire work force Remove ‘ambivalence’ from leadership Appoint a “chief assistance officer” Senior partner (HR rep; other) Receive concerns or reports Liaison to LAP
Cover Your A.S.S. Establish guidelines for: Written Agreement Accountability Structure Support Written Agreement Assign a work coach for peer review
LAP: Monitor Clients, Firms, Providers Identify potential treatment failures Failure probability %