Your guide to navigating John Hancock’s life insurance website Welcome to JH SalesNet Your guide to navigating John Hancock’s life insurance website Insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595. © 2013 John Hancock. All rights reserved. MLINY060313021

John Hancock Life Insurance 11/12/2018 What is JH SalesNet? JH SalesNet is an online sales and support tool that provides easy access to Life Insurance: Product and Fund Information Marketing Materials and Forms Active and Pending Cases Sales Ideas The goal of this tutorial is to help you navigate key areas of this website How To Navigate JH SalesNet

Why Register on JH SalesNet? John Hancock Life Insurance 11/12/2018 Why Register on JH SalesNet? Marketing New Business Access product information, consumer guides, & sales ideas Access Advanced Markets articles View underwriting guidelines Check status of pending cases Submit new business forms & questions via email Funds Maintenance Transfer funds online View fund performance Download most current illustration software Request inforce illustrations & forms How To Navigate JH SalesNet

John Hancock Life Insurance 11/12/2018 How to Register Click “Register Now!” at the top of the home page Fill out the information requested Click “Submit” John Hancock will send you an email confirming your registration within one business day If you have problems registering, contact National Sales Support for assistance at 888-266-7498, option 2 How To Navigate JH SalesNet

Product Information Click on the “Products” tab to access the following information: Product portfolio – overview of John Hancock’s life insurance products and access to marketing materials, including producer and consumer literature Corporate Solutions materials Fund information (e.g., prospectuses, quarterly fund fact sheets, etc.)

Product Information (cont’d) One of the top features in the “Fund Information” section is the ability to view fund performance by product type Once you select your search criteria and click “Submit,” the next screen will show all available funds with the selected product To print the performance for all funds, click “Download These Values” and print in landscape mode For information on a single fund, click on the fund name to access the fund fact sheet

John Hancock Life Insurance 11/12/2018 Advanced Markets Advanced Markets is a team of consultants committed to providing you with the case design support you need to close cases The Advanced Markets page includes: JHAM Radio Broadcasts – can be downloaded as MP3 files! Articles on Advanced Planning topics A library where you can search for literature on the latest estate or business planning concept How To Navigate JH SalesNet

Sales Tools and Resources This page provides access to several resources/tools that can help you do business with John Hancock Life, including: John Hancock Journal (present and past editions) JH Illustrator downloads JH Financial Strength materials JH Communication Alerts JH Life iPad resources Regional Director search

Sales Tools and Resources (cont’d) From the “Illustration System Downloads” tab, you can either download our illustration software or access the online version of JH Illustrator (www.jhillustrator.com ) Both versions provide you with what you need to produce a complete sales illustration

New Business & Underwriting From this page you can: View the current status of your pending cases Access Underwriting guidelines and materials Read through New Business guidelines Obtain current appointment status information

Customer Service & Claims Servicing producers can view general policy information, values (i.e., death benefit and face amount), fund & rider/benefit information, as well as access eDocuments and Rate of Return Statements From the “Customer Service and Claims” page, you can also: Submit a service request Access LAA

Forms Select “New Business” to access all life insurance applications and supplemental forms Tip! You can electronically complete, sign and submit a Term or universal life application by choosing “JH e-App” Select “Customer Service” to find the forms needed to request changes on inforce policies

Questions About JH SalesNet? It is our goal at John Hancock to be the easiest company to do business with in the industry. Let us know if we can improve your online experience with John Hancock Life Insurance Contact National Sales Support 888-266-7498, option 2 with any questions