TCS iON Digital Learning Hub Learn, Share, Collaborate Content Providers

Opportunity Landscape India Worldwide Demographic Mix India has one of worlds youngest population of 800 Mn. Demographic Mix The worldwide youth population stands at 1.8 bn.* representing a tremendous opportunity Growing Skills Demand Under the National skill, 500 million people need to skilled by 2022 Growing Skills Demand According to McKinsey, global skill demand is expected to be 3.5 billion by 2030. Growing education markets Higher Edu.: 8.1%* annual growth K-12: Edu.: 12%* annual growth Internet penetration - More than 40%* of the world population has internet access Growing education markets Higher Edu.: 18%annual growth K-12: Edu.: 16%annual growth * TCS internal estimates Indian Economy Growing at a pace of ~7% GDP 7 Million workforce being added annually Worldwide Economy Growing at a pace 3.4%* GDP 38 Million workforce being added annually

Market Growth Tourism and Hospitality Beauty and Wellness Apparels 530 lakh+ job posts 33 lakh workforce by 2022 600 lakh+ job posts 15 lakh workforce by 2020 Apparels Automotive 600 lakh+ job posts 600 lakh workforce by 2022 600 lakh+ job posts 300 lakh workforce by 2022 http://www.nsdcindia.org/sites/default/files/files/IT-ITES-Industry-2009.pdf Retail IT / ITeS 400 lakh+ job posts 100 lakh workforce by 2022 4.5 lakh+ job posts 75 lakh workforce by 2022

A global content marketplace that enables unified, single point access to learning, collaboration and sharing, across user groups

Courses on the platform Digital Learning Hub Learn, Share, Collaborate 133 Training Partners Training Partners 1445 Learning products contracted 90 City presence of Training Partners Courses on the platform 772 Learning products 241,520 Registered users Publishers 58 Publishers in India 21 International 79 Publishers 134,751 Subscriptions Users CUSTOMERS l

Key Challenges Challenges Lack of structured user feedback on content Impossible to address obsolescence demands for content reshaping Difficult to reach geographically diverse markets Challenges Inability to dynamically modify content pricing No significant cost benefit on account of increased sales

Re-imagination Drive learner analytics for future content shaping Content refinement, enhancement and addition based on engagement analytics Robust channel to reach targeted audience A network of 350+ centers Multimodal, dynamically changeable content TCS iON Re-imagination New digital content formats – Video, SCORM, Slides, Assessments Sales cost optimization to the tune of 80% Configure content price dynamically Significant cost-savings accrued on achieving incremental sales Content ownership and customization at run-time

Key Impact For content providers For learners Junior schools Senior schools Colleges & Institutions Skilling agencies Employers Staffing firms Executive development centers Personal development centers General interest centers Improve your school grades Crack competitive exams Succeed in entrance exams Learn new life skills Enhance your technology skills Increase repertoire language skills Secure a better job Upskill your job role Get cross-skilled WE HAVE LEARNING CONTENT FOR YOU WE HAVE A LEARNER FOR YOU

TCS iON Digital Learning Hub Capabilities Dominant Exchange Brick-and-click Exhaustive content portfolios Shared services model Large user base Reseller channels Training centers Online web Key Capabilities Platform Features Ready to configure platform User engagement Assessment engine Analytics engine Event management Courses Communities Assessments Events Question Papers 360 degree view to learners Reporting tools User behavior analysis Learning management Collaboration tools Strong Technology Foundation – Backed By Tata Consultancy Services (TCS), one of the most trusted and valued brand

1. Dominant Exchange Universal content for all learner needs Built for content exchange attracting large user base Shared services economy model Digital Learning Hub Blended Learning – robust online, offline model Bundled offerings to drive large footfalls Continuous marketing drive to increase learner adoption Large number of distributors Rapid content growth resulting in increased learning options

2. Brick-and-click Integration of last mile trainers and distributors Network infrastructure of 350+ training centers Blended content delivery through theory and practical sessions Local user mobilization using brick centers Seamless integration with proctored certifications

3. Ready-to-configure platform Build communities on-the-go to deliver content Rapid onboarding - Go live within 7 days Digital Learning Hub Customize for diverse content requirements Quick configuration of content and moderator requirements Inbuilt content delivery integration for course and assessments

4. 360 degree view to learners Real-time online moderation Learner assist capabilities Learner analytics driving usage-based insights Moderate learner progress through assessments & evaluations Granular feedback from learners Track user engagement levels

5. Platform features Multiple source integration of content to meet customized learner requirement Multi-learning delivery engine under a single roof Dynamic price-management Content in new, innovative formats Continuously improving platform with streamlined processes New-age eLearning experience

Case Study – Royal College of Physicians of Ireland (1/2) Challenge 4,000 geographically dispersed learners Linear teaching sessions with low interaction Learning and reference aids geographically restricted End of term assessments and feedback No in-course improvement opportunity 11,500+ Users on the platform 84+ Countries Solution & Impact Experience 750+ Learners in one world of peer powered learning Engaging ‘community learning’ environment with teacher learner interactions Online resource pool Cross reference libraries Repositories of learning aids Online assessments & analytics based learner intervention Communities of Practice I recommend TCS iON because they’ve enabled us to experience incredible growth in digital transformation over the past year. We wouldn’t have been able to do that without the innovative approaches, tools, expertise and a great partnership with TCS. Mr. Leo Kearns, CEO, RCPI

Case Study – Royal College of Physicians of Ireland (2/2)

Case Study – TCS Learning & Development (1/2) Challenge Engage employee base spread across vast geographic area Assess evaluate and provide customized recommendations Tracking employee activity and progress Integrated solution with course delivery , assessment and collaboration 3,70,000+ Users on the platform across 55+countries 50+ Countries Solution & Impact Experience 3,00,000+ LMS Capabilities to meet the course creation and delivery requirements Course batch feature to support different role based courses Employees world wide can enrol and consume courses in user friendly format Advanced analytics have aided the L&D team to improve talent development New competencies acquired Digital Hub has immensely helped us to move from Instructor led Training (ILT) courses to Digital ultimately reducing our dependency on classroom faculties. Also, integration with our internal LMS has automated many of our learning processes. Mr. Saji Joseph, Head, Learning Platforms, Talent Development - TCS

Case Study – TCS Learning & Development (2/2)

Case Study – Energy Managers Association(1/2) Challenge 5,000+ geographically dispersed learners Lack of authorized sources of learning Limited means to grow professional career Absence of a centralised energy community for learning 5,000+ Users on the platform 20,000+ Courses on the platform Solution & Impact Experience 25+ 360 degree engagement with like-minded professionals Develop and inculcate overall organisational excellence Anytime, anywhere learning through courses, training, guides and more Knowledge upgradation and enhancement of professional status Communities of practice EMA’s main aim is to build a community. The Energy Management Hub gives us the ability to host the community in one place and allows our members to connect, actively share best practices and expand their knowledge and expertise. Lord Rupert Redesdale, CEO, Energy Manager’s Association

Case Study – Energy Managers Association(2/2)

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