Flex Day Training

Training Agenda What is CCC Confer? Get Started with MyConfer Begin a Session Share Content Record Video camera Resources 11/12/2018

What is CCC Confer? The California Community College solution for online meetings and classes. Funded by the Chancellor’s office = No $$$ to the college, staff or students. Password protected telephone and meeting/classroom access. Live support and help desk - located at Palomar College in San Diego County. Phone & Internet – Meeting with business associates and colleagues Phone & Internet – Faculty and student online classroom Phone & Internet – Meeting with your students outside of the classroom Phone & Internet – Large audience one-time events with no website password Phone Only – Conference call 11/12/2018

Get Started Is Your Computer Ready? MyConfer Room Overview 11/12/2018

Test Your Computer Readiness Is your computer ready? Test Your Computer Readiness Before your first meeting in CCC Confer Use the link in the email invitation Or from the Meetings page Follow the prompts or call for assistance. 11/12/2018

MyConfer

Register with MyConfer Key Fields: Login Name and Password. All communication is sent to this E-mail address. Choose Staff, Faculty or Admin classification. The best number to reach you . Meeting Screen Name: How your name will appear in your meeting. 11/12/2018

Log Into MyConfer Schedule Update Connect 11/12/2018

MyConfer Home Log Out of MyConfer Connect to today’s meetings Schedule Meetings Review/Update meetings Update college affiliations Update your profile 11/12/2018

Scheduling Options 11/12/2018

Closed Caption Captioner logs in as ConferCaption and adds icon to the session Click the icon to view Closed-Captioning window Save closed captioning text by clicking dropdown and selecting save.. Each time you close the Closed-Captioning window a new transcript is started, so only the captions that were entered since the last time you opened the window will be saved.

Beginning a Session Room View Communication Tools Moderator & Participants Panel Record Privacy Options 11/12/2018

Room Overview Primary Feature – Function icons Whiteboard – Content Display area Side Panel

Participant Permissions Global Permissions Click an icon to add or remove permissions for all Participants. Individual Permissions Select a name, then from the drop down choose to add or remove a permission from the individual.

Participant Feedback 1 - Emoticons 2 - Away 3 - Hand raise 4 - Poll response

Poll Poll Responses Poll summary

Poll Options Select a Poll type

In Every Meeting Room - In Every Class Room Communication tools In Every Meeting Room - In Every Class Room Telephone Toll-free conference number Presenter code opens the line VOIP Plug in a VOIP compatible headset Use the internet to talk Text chat Non-verbal communication 11/12/2018

Use VOIP Step 1: Plug in a Headset Run the Audio Setup Wizard Step 2: Click the Talk button Mic appears when you click Talk

VOIP Audio Options Allow up to 6 open mics

Confer Goes Mobile! Connect with an iPad, iPhone or iPod Mobile access to live sessions for Participants and Students View Whiteboard and shared applications. Send Chat messages. Respond to Polls. Participate in a Breakout Rooms. From the Apple App Store to download the Blackboard Collaborate app.

Record Step 1 Join telephone & room Note: Step 1 not required when using VOIP only Step 2 Start/Resume recorder Step 3 Pause/Stop Recorder

When the Teleconference… is Connected When you are using the telephone, click the handset icon . Computer speakers will be muted to prevent audio feedback. Handset by your name lets others know you are using the telephone.

Archive Privacy Remove archive from website within minutes: MyConfer > MyMeetings > Archives 11/12/2018

Group Chat Chat scrolls and is viewed by all Chat appears in the archives Announcements pop-up Enter your message & send

Private Chat Private Chat appears in a name tab Moderator Option: ‘Show My Private Chats in Room Tab’ to view chats sent to you on the room tab.

Sharing Content Whiteboard Application Sharing Web Tour Video Camera 11/12/2018

Whiteboard Window 1 - Add a new Whiteboard screen 1 2 3 1 - Add a new Whiteboard screen 2 - Delete a slide or added Whiteboard screen 3 - Increase / decrease Whiteboard screen size

Whiteboard Tools Stop use of a writing tool Grab and move objects Choose a Whiteboard pointer Select and pen or highlighter Enter text Draw closed rectangles/circles Draw open rectangles/circle Draw a straight line Desktop screen capture Backgrounds or clip art

Load Content Load File Types: PowerPoint Open Office Images Select File Click Open

Show Slides Preview & Navigate Navigate without Page Explorer 1 2 3 4 5 1 - Navigate slides forward and back. 2 - Drop-down to view thumb nail image. 3 – Un-check Follow so everyone moves through the slides individualy. 4 - Moderator only view. Arrows turn red when active. 5 - Re-open Page Explorer.

Application Sharing: ‘Share Desktop’ Share your desktop. Navigate to any location on your computer.

Participants View Everything inside the Colored Frame

Hide the Sidebar: ‘Share Desktop’ Mode Click to drop the Side Panel to the task bar. Or, grab a black square and pull to the right and reframe the view. Click to pop-up the Side Panel to see Participants and Chat

Application Sharing: Individual Apps Select open applications. Use CTRL key to select multiple applications. Click Share.

Participants View Everything inside the Colored Frame Tip 1: Size the App to be less than full screen before sharing Tip 2: If application covers your screen, double click on the app title bar for automatic resize

Basic Sharing Options 1 2 3 AppShare icon group will appear on any corner of the screen: Stop sharing Pause sharing Snapshot the app to the Whiteboard

Participant Access to Your Shared Programs Step 2 STEP 1 Click on the name of the person to give access to the shared program

Web Tour For public websites (no password required) For YouTube and web based videos Stop Tour and return to the Whiteboard

Audio & Video Panel: Video Open/Close Video window 6 cameras can transmit at the same time. Preview mode Video transmit Start/Stop Indicates who is transmitting video

Support & Resources Live Support CCC Confer Client Services Monday – Friday 8:00 am – 4:00 pm 760-744-1150 ext 1537, 1554 or 1542 E-mail: clientservices@cccconfer.org TRAINING CENTER Recorded Training Practice Rooms Features SUPPORT Technical Support Quick Reference Guides 11/12/2018