e-Governance in Nepal Juddha Bahadur Gurung Member Secretary High Level Commission for Information Technology Government of Nepal Singha Durbar, Kathmandu, Nepal URL: http://www.hlcit.gov.np eMail: juddha@hlcit.gov.np POPO 11/12/2018

What is e-Government? E-government has been defined as ‘the use of ICT to promote more efficient and effective government, facilitate more accessible government services, allow greater public access to information, and make government more accountable to citizens”. The resulting outputs can be: less corruption, increased transparency, greater convenience, revenue growth, cost reductions. 11/12/2018

Goal of e-Government Better Service Delivery to Citizens Improved Services for Business Transparency & Anticorruption Empowerment through Information Efficient Government Purchasing 11/12/2018

e-Governance Model 11/12/2018

Why is e-Government Important? Support economic growth and poverty reduction, through improved access to ICTs. Ensure citizen centricity (also extended to include businesses) and service orientation (amidst changing level of expectations at par with private sector entities) Strengthening tenets of good governance – efficient, transparent, accountable and inclusive Expectations of Citizens changed–They expect the service from government as they get from private business Generating information and knowledge in line with socio-economic dynamism 11/12/2018

Policies, Laws and By-Laws IT POLICY 2000 Vision T o make Information Technology accessible to the general public and increase employment through this means. To build a knowledge-based society. To establish knowledge-based industries IT POLICY 2004 (Revised) “By 2015, Nepal will have transformed itself into a knowledge-based society by becoming fully capable of harnessing information and communication technologies and through this means, achieving the goals of good governance, poverty reeducation and social economic development.” IT Policy 2004 again revised in 2007 (BS 2065) and is now in the process of Government approval Cyber Law (Electronic Transaction Act 2004) amended in 2006 (BS 2063) Related By Laws 11/12/2018

Chronology of e-Government related Developments in Nepal 1971: Introduction of computer for census (IBM1401) 1974: Establishment of Electronic Data Processing Centre and later named as National Computer Centre, for promoting computer usage and computer literacy. 1982: First Private Overseas Investment in software development by establishing company for export, DSI Pvt. Ltd. 1985: Distribution of Personal Computers in Nepal 1990: Liberalization on imports of equipment 1992: Establishment of Computer Association of Nepal 1996: Establishment of the Ministry of Science & Technology 2000: Announcement of the first IT policy, “IT Policy 2000” 2001: Establishment of National Information Technology Center (NITC) 2003: Establishment of High Level Commission for Information Technology (HLCIT) 2004: Enactment of Electronics Transaction Act 2008: Establishment of Government Integrated Data Center (GIDC) 2008: Publication of National Standard Code for Information Interchange. 11/12/2018

Key application Development of Existing Systems Vehicle Registration (G2C) – Transfer of Ownership, Blue Book Renewal Pollution checking, driving license test and issuance (G2C) Vital Event Registration System (G2C) Computerized Citizen Card Distribution System (G2C) Registration of Cottage and Small Industries (G2B) E-Procurement (G2B) Company Registration (G2B) E-Postal service (G2C) Government Accounting system - Disbursement Centres (G2G) Personnel Management System (Civil Service Records) (G2G) E-HMIS ( Ministry of Health) (G2G) Revenue (G2B) E-VAT (Integration with e-Gov umbrella) (G2B) E-PAN (Integration with e-Gov umbrella) (G2B) E-Filing (Integration with e-Gov umbrella) (G2B) E-TDS (Integration with e-Gov umbrella) (G2B) 11/12/2018

Applications Development of Emerging Systems NID (G2C) Vital Registrations (G2C) Birth Registration Death Registration Marriage Registration Divorce Registration Relationship Certificate Migration Certificate Excise (G2C) Passport (G2C) Local Government Planning, budgeting and monitoring (G2G) Public Service Commission (G2C and G2G) Investment, Trade and Supplies System (G2B) Online Jobs and Recruitment abroad (G2C) E-education (G2C) 11/12/2018

E-Government Readiness Nepal – 150th position out of 192 Countries in 2008 Nepal – 126th position out of 191 Countries in 2005 Source :UN e-Government survey 2008 11/12/2018

E-Government Readiness of Nepal E-Government Readiness Data 2008 Source :UN e-Government survey 2008 11/12/2018

E-Government Readiness of Nepal Infrastructure Data 2008 Source :UN e-Government survey 2008 11/12/2018

E-Government Readiness of Nepal Infrastructure Data 2008 Source :UN e-Government survey 2008 11/12/2018

Key Milestones in e-Government Development e-Government Master Plan Initiation of ICT Development Project 11/12/2018

e-Government Master Plan (eGMP) 11/12/2018

e-GMP – What is it? e-Government Master Plan (eGMP) Consulting Report prepared by HLCIT in cooperation with major government agencies: NITC, MoEST, MoIC, MoGA, MoF and with technical support from KIPA. Process initiated in January 2005, e-Government Master Plan Consulting Report completed in November 2006 11/12/2018

e-GMP Objectives The main purpose of this project is to ‘Realize Good Governance and Socio-Economic Development’ by establishing an effective, systematic, and productive e-Government. Good Governance and Socio-Economic Development Establishment of Effective, Systematic, Productive e-Government Establishing Vision, Strategy, Framework Selecting Major Project and Defining Roadmap Defining Direction of Execution Organization Defining Direction of Restructuring Legal Framework 11/12/2018

e-GMP Vision and Mission Citizen-Centered Government One- Portal Information and Service Opinion/Policy Proposal … Ministry 1 Ministry 2 Ministry 3 Ministry N Provide Information and Integrated Services Integrated Processing Platform Knowledge Sharing Government-wide Interconnection Knowledge Based Society APP DB HOST IDC Citizen/Business Internet Visiting Mobile Telephone, Fax, Mail Integrated Petition Center Ministry Website Mass Processing Networked Efficient Transparent 11/12/2018

Priority Projects Groupware Government Representative Portal Intranet within Ministries Hierarchal Approval System Email & Scheduling Government Representative Portal One-window system National Identification (based on birth registration) e-Education Enterprise Architecture Communication Network Intranet within government & other institutions Government Integrated Data Center (GIDC) 11/12/2018

e-GMP Roadmap Milestone Sector Ph1: Fundamentals Ph2: Enhancement of Realization 2007 2008 2009 2010 2011 G2C G2B G2G Infra. Government Representative Portal (MoEST/NITC) National Identification System (MoHA) Vehicle Registration system (MoLTM) e-Health (MoH) e-Drivers License(MoLTM) Passport (MoFA) e-Agriculture (MoAC) e-Customs (MoF) e-Procurement (HLCIT) BRAMS e-Commerce (MoICS) Groupware (MoEST) e-Educational Administration System (MoES) e-Authentication e-Tax (MoF) e-Land Registration System (MoLRM) Immigration Management System (MoHA) EA (Enterprise Architecture)(MoEST) GIDC (MoEST/NITC) PKI (MoEST) ICT Organization (MoIC) Establishment of Basic Act Gradual Improvement in Law/Institution (MoLJPA/MoEST) Development of ICT Literacy and HRD Program (MoES) National Unified Code System Development (MoEST/NITC) 11/12/2018 Expansion of ICT Resource (back-bone, Internet Facility, H/W) 20 20

Financing Plan 11/12/2018

Project Investment Plan 11/12/2018

Execution Arrangements Project Management The Office of the Prime Minister and Council of Ministers (OPMCM) will be responsible for overall project implementation and coordination as the Executing Agency. Project Management Unit (PMU) Chief Project Director – Secretary Project Director – Joint Secretary (administration) Project Director – Executive Director, NITC (technical) Treasurer Project Management Consultant 11/12/2018

Project Components & Execution Responsibilities Project Components Responsible Organization 1.Rural e-Connectivity - Ministry of Information and Communications 1.1 Wireless Broadband Network 1.2 Village Network 1.3 Telecenters 2. Government Network - Ministry of Environment, Science and Technology 2.1 Government Information and Data Center 2.2 Government Groupware 3. E-government Application 3.1 Enterprise Architecture - High Level Commission for IT 3.2 NID/Citizen - Ministry of Home Affairs 3.3 e-Gov. in Public Service Commission - Public Service Commission 3.4 Land Records Management - Ministry of Land Reform Mgmnt 3.5 Vehicle Registration Driving License - Ministry of Labor & Transp. Mgmnt 4. Human Resource Development - Ministry of General Administration 11/12/2018

Implementation Arrangements 11/12/2018

Implementation Schedule 11/12/2018

ADB Project Cycle E-Government Master Plan Preparation Evaluation PPTA Implementation Appraisal / Approval 11/12/2018

for Successful e-Government Guiding Principles for Successful e-Government Vision / Political Will a) Leadership and Commitment b) Integration Common Frameworks / Co-operation c) Inter-agency Collaboration d) Financing Customer Focus e) Access f) Choice g) Citizen Engagement h) Privacy Responsibility i) Accountability ii) Monitoring and Evaluation 11/12/2018

Thank You For Your Attention 11/12/2018