OFFICE OF STUDENT FINANCIAL ASSISTANCE News to Know July 2004 OFFICE OF STUDENT FINANCIAL ASSISTANCE Florida Department of Education 11/13/2018

FASFAA Conference Thank You to everyone who participated in our activities at the recent FASFAA Conference. We trust that you benefited from the Guarantor Update, State Programs Update, and the Hands On Computer Lab! If you would like the documentation provided during the Updates, please contact your Outreach Representative today! Thank You to R & B Receivables for sponsoring the Continental Breakfast during the Guarantor Update! We truly appreciate their support! Also, thank you to everyone that stopped by the OSFA booth in the FASFAA vendor area! Congratulations goes out to Lorrie White, Warner Southern University, who won our drawing for an Attaché case! 11/13/2018

FASFAA’s Hands On Computer Lab If you participated in the Hands On Computer Lab at the FASFAA Conference, please let us know your thoughts! Did it meet your expectations? Were the staff knowledgeable and helpful? Would you like to see this session repeated at future FASFAA Conferences? Was the documentation provided meet your needs? Please email Kelly Harrison at: Kelly.Harrison@fldoe.org with your responses! We want to meet and exceed your expectations! 11/13/2018

Employee Spotlight of the Month Tangela began her career with OSFA seventeen years ago. As a Loan Processor, Tangela is responsible for working with Schools, Borrowers and Lenders. Tangela is one of the primary contacts for rejected loans, aggregate limit reviews, foreign school loans, defaulted loans and loans in pre-claim status. Tangela is an integral part of the OSFA Team! 11/13/2018

Guess Who Is Getting Married? Yes, it’s true! Our very own Allie Gamble is getting married! Rumor has it a date in September has been set, but she won’t confirm or deny this because she knows we will all want an invite! Congratulations can be sent to: Allie.gamble@fldoe.org. 11/13/2018

Web Page Enhancements Contact your Outreach Representative today for a demo of our improved FFELP Web-site! Do not miss out on this exciting innovation. You can retrieve current loan status information such as, guaranteed loans, disbursed loans, guarantee pending, cancellations, rejects, revoked loans, repayment, grace, forbearance, preclaims, defaults and subrogations. This site serves as a mechanism to track current loan status and it is also an EXCELLENT Default Management Tool. Schedule your visit today and gain access to OSFA's new technology! 11/13/2018

Entrance and Exit Counseling It’s that hectic time of year again! Entrance Counseling is gearing up for the Fall Term! If you would like for your Outreach Representative to assist you in on site counseling, let us know! We will be glad to work with your students’ to complete this process! We are also available for Exit Counseling. Or, log on to www.mapping-your-future.org and register to use their FREE counseling service! We can even provide FREE postcards to mail to your students’ directing them to the Mapping Your Future website! 11/13/2018

What To Expect During A Program Review Would you like more information about what occurs during a Program Review? If so, contact your Outreach Representative today to schedule our informative PowerPoint presentation that provides an overview of the Program Review process. You can also visit: http://www.ifap.ed.gov/iposguidance/01ProgramRevGuide.html for more information! 11/13/2018

2004-2005 State Program Appropriations 11/13/2018

ABLE Grant Program The Florida Department of Education, Office of Student Financial Assistance is pleased to announce the appropriation of $1.8 million to be used in the 2004-05 academic year for the ABLE Grant Program. This tuition assistance program was enacted in section 1009.891, Florida Statutes, by the 2003 Florida Legislature to assist state residents who choose to attend select independent postsecondary institutions. The 2004-05 ABLE Program allows a maximum annual award of $1,500. 11/13/2018

2004/2005 Interest Rates The new rates (rounded to the nearest hundredth) are as follows: Stafford loan repayment rates - 3.37% Stafford in-school/grace period rates - 2.77% PLUS loan rates - 4.17% Consolidation loan in-school/grace period rates - 2.88% Consolidation loan repayment rates - 3.38% 11/13/2018

PLUS MPN Just a reminder that the PLUS loan Master Promissory Note (MPN) is required for enrollment periods beginning on or after July 1, 2004! If you need to order forms, or need additional information, please contact your Outreach Representative today! 11/13/2018

Student Loan Default Prevention Chat Borrowers wanting to delay student loan payments due to economic hardship or other reasons will benefit from an interactive chat on Mapping Your Future (www.mapping-your- future.org) - a college, career, financial aid, and financial literacy web site. This "Student Loan Default Prevention" live chat event, scheduled for August 10, 2004 at 3 p.m. EST., provides a unique opportunity to receive information about preventing student loan default.Experts in default prevention from around the country will take part in the chat, during which participants will learn about: deferments and forbearances, the application process for deferment or forbearance, alternative repayment plans, and loan consolidation. 11/13/2018

Training Web Sites Do you have new employees, but don’t have time to train them? We have the answer for you! There are a number of training websites that are available! Check them out today! http://www.ed.gov/offices/OSFAP/training/index.html http://www.ifap.ed.gov/IFAPWebApp/index.jsp http://ifap.ed.gov/IFAPWebApp/qualityassurance/SFAAssessment.jsp http://fsa4schools.ed.gov/SCHOOLSWebApp/index.jsp 11/13/2018

US Department of Education Contact Information The US Department of Education has Outreach Representatives who are located in the field just like the OSFA Outreach Team. Do you know who your representative is? If not, call 404-562-6315 to get their contact information! 11/13/2018

Did You Know? OSFA is a proud member and sponsor of the FASFAA Organization. We also sponsor items behind the scenes, such as the “Be Cool, Go to School” brochure that was distributed this year. Our organization paid for both the printing and postage of this brochure and are excited to be involved with FASFAA in increasing early awareness throughout the state of Florida. We also have Karen Hurrell serving on the FASFAA Executive Board for the next two years. She will serve a dual role. She was elected FASFAA’s Region II representative and serve as the OSFA Liaison. Keep up the good work, Karen! 11/13/2018

Trivia For The Day U.S. Citizenship Test: Could You Pass? If you were born a U.S. citizen, you didn't have to do anything to become a citizen--except be born. But each year, thousands of people have to take a test to gain citizenship. This quiz includes actual questions asked on the exam given by the Bureau of Citizenship and Immigration Services (BCIS), formerly the Immigration and Naturalization Service (INS). Test your knowledge at: http://encarta.msn.com/quiz_14/U_S_Citizenship_ Test_Could_You_Pass.html?GT1=4244 11/13/2018

Important Dates 7/18-7/21, 2004 - NASFAA Annual Conference For more information on these upcoming events, check out the calendar on www.fasfaa.org Important Dates 7/18-7/21, 2004 - NASFAA Annual Conference 7/19-7/22, 2004 - FAPSC Annual Conference 11/1-11/4, 2004 - SFA Electronic Access Conference 11/10 - 11/12, 2004 - FASFAA Fall Conference 2/13 - 2/16, 2005 - SASFAA Annual Conference 7/3 - 7/6, 2005 - NASFAA Annual Conference 11/13/2018

Mission Statement The Florida Department of Education, Office of Student Financial Assistance (OSFA), serves as a guarantor for the Federal Family Education Loan Program (FFELP), and the administrator of Florida’s scholarship and grant programs. The OSFA Mission is to facilitate higher education access and services by providing exemplary customer attention, comprehensive financial aid information, and convenient and efficient products. 11/13/2018

Outreach Team Contact Information Ernest Smith, Director of Market Development 850-322-6498 Jacqueline Hill, Default Prevention Manager and Outreach Representative 850-212-1108 Karen Hurrell, Senior Outreach Representative 904-745-3091 Lori Auxier, Outreach Representative 561-434-3993 Stephanie Durdley, Outreach Representative 727-781-1056 Armando Salas-Amaro, Outreach Representative 305-267-5528 11/13/2018

Regional Outreach Representative Contact Information Customer Service is our #1 Priority! Call us today! Lori Auxier, OSFA Outreach Representative 3715 Kirkwood Circle Boynton Beach, FL 33436 561-434-3993 (office) Lori.Auxier@fldoe.org 11/13/2018