Connected Home IoT Energy Roadmap

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Today’s Presentation What is a connected home? About the research Research findings and customer perceptions Roadmap Recommendations

What is a Connected Home? A residential environment with smart devices, appliances, communication features, controls, centralized hubs, and other functionalities that are enabled by information technology that anticipates and responds to the needs of the occupants, working to promote their comfort, convenience, security, and entertainment, among other functions. entertainment lighting comfort/ HVAC appliances communications security

About Research Methodology Industry-focused research module Connected Home Technology Vendors Utility and Energy solution Providers Industry Influencers Primary research Secondary research Analysis and evaluation of industry trends and challenges Consumer feedback/concerns about connected home energy solutions Connected Home IoT Energy Roadmap for short-, medium-, and long- terms Survey based module (n=1234)

Market Drivers DRIVERS Development of wireless networking technologies Consumer Awareness of benefits Mobility of solutions via smartphones DRIVERS Energy- and cost-saving Reduction in the costs of connected devices Incentives

Key Issues Uncovered / Challenges in the Adoption of Connected IoT Homes

Consumer Perception

Respondent Profiles and Top Findings 87% of respondents were homeowners Relatively evenly split for groups over age of 25 Want 1-2 year payback on improvements For the first time, energy ranks as top concern Automating systems is important Cybersecurity concerns persist

Insights on Customer Preferences Regarding Benefits and Features of Home Energy Solutions Top 3 Motivating Benefits and Features to Adopt a Home Energy Solution Automatic HVAC adjustment when zero occupancy is sensed (motivating to 76%) Automatic HVAC adjustment during peak hours (75%) Ability to realize savings from the use of various energy saving solutions (73%) Top Unmet Needs Automatic HVAC adjustment when zero occupancy is sensed Single device to control appliances, lights, security, entertainment, etc. Breaks down energy bill by high energy-using appliances Likelihood of Adopting the Ideal Home Energy Solution 8 out of 10 consumers are likely (somewhat/very) to adopt a home energy solution with the most motivating benefits and features. Top Reason for Lack of Interest 62% of those who are not interested in the ideal home energy solution are not interest in most, if not all, of the features and benefits. High Impact Solutions with Low Adoption Rates Included increasing home insulation, high efficiency HVAC, smart thermostat, programmable non-communicating thermostat, system to control multiple devices, smart power strips, and programmed light Most Adopted Energy Saving Solutions 76% of consumers in North America have switched to LED light bulbs 68% use Energy Star certified appliances.

Comparison between Importance of Features/ Benefits and Current Satisfaction Levels

Reasons for Not Using Presented Home Energy Solution Response distribution by participants who declared themselves “unlikely to use the presented overall solution”. Total N=257

Standardization , Collaboration and Roadmap

Cybersecurity Standards Standardization Initiatives Needed Connectivity Standards Rating Tools for High-Performance Homes Cybersecurity Standards Analyzing Data No common connectivity standard or protocol directly compatible with all the smart devices. Industry collaboration needed for a common connectivity framework to support an open environment Rating tool goals are managing energy and optimizing operational performance Tool that certify features offered by connected home IoT devices No distinct connected home IoT cybersecurity- related standards Vulnerable to cybersecurity breaches Involvement of a connected home ecosystem helps improve security and risk management Not all the data collected, analyzed in a standardized format Standardized method for describing and understanding facilitates cost-effective method for homeowners to analyze, visualize, and derive value from information

Prospects for Collaborative Partnerships Tech Vendors: Leverage complementary strengths to meet client requirements High level of integration during the installation of smart systems Communication Protocol Developers Technology Vendors with Insurance Companies Technology Vendors Utility Companies and Device Manufacturers Utility Companies Utilities & Device Co’s: Better energy saving plans, more innovative incentives and rebates Encourage closer connection between homeowners & utilities for demand side management Partnerships Among or Between… Tech Vendors & Ins. Co’s: Insurance companies compete for precise data to quantify risk Insurance companies could move from simply insuring against the risk to actively helping protect customers. Utilities: Generally partner with smart home platform providers But working together can develop a management platform, enhance their supplementary offerings Comm Protocol Developers: current absence of a single end-to-end solution Tailored offerings combine and integrate the benefits of individual platforms

Connected Home IoT Energy Roadmap Notes : Requirements: Currently non existent/ existing in very small scale Unmet Needs: Existing currently at intermediate level Milestones refer to significant levels of adoption

Recommendations

Recommendations Implement best practices to promote connected home certification based on energy savings, comfort, convenience, security and other performance attributes. Develop real-time monitoring and data analytics capabilities to increase predictability of maintenance and consumer usage trends. Develop common standards for open communication protocols for cross-compatibility of products and platforms. Collaborate on connected home industry initiatives, policies and standards, and technology development to ensure interoperability, privacy, security, and transparency. New go-to-market models and innovative partnership structures are needed to offer consumer centric product and services. It will be one of the primary means of creating customer value.

Connect to what’s next™ CONTACT CABA Continental Automated Buildings Association (CABA) 613.686.1814 Toll free: 888.798.CABA (2222) caba@caba.org www.CABA.org www.twitter.com/caba_news www.linkedin.com/groups?gid=2121884 Connect to what’s next™ Greg: Surprised me?: revolation that the data sources already exist that can be mined and calculated. Complaints data not looked at was also surprising. Also office type…..size of effect given this is the oposit of what we thought they were (interesting to see how peple will react), we do not predict this to change anything significantly. Most studies look at open office spaces…only go up from here, more gains Melenials and open ofices? ……….gernalational effects? It is not in the evaiable data in what we had in phase 1 but in hase 2 this should be possible. The notion that there are gernealtioanal differences in interesting to see if there are gernealtional differences, jenniffere vieth from theNRC looked into this and has not found any lituratiree in gernerational differences. 21