Workshop on Making Effective Referrals Or Are Effective Referrals Enough

  RAP SPO ISAP SPO LINC SPO LINC Sites Toronto Costi Costi + 54 60 160 Hamilton SISO 6 19 Kitchener MCC YMCA 4 7 London LCCLC 5 13 Windsor WMC Ottawa CIC CIC + 5 33

Toronto 67,567 Hamilton 3,913 Kitchener 2,375 London 3,980 All Immigrant Categories 2005 Toronto 67,567 Hamilton 3,913 Kitchener 2,375 London 3,980 Windsor 3,092 Ottawa 6,324 Total 87,251 GARs 2005 Toronto 754 Hamilton 321 Kitchener 275 London 227 Windsor 289 Ottawa 348 Total 2,214 Total All Ontario 140,496

Bad News Indicators Results of Special Monitoring Project Results of Research Studies for Iraqis & Sudanese Drop-out Rates of GARs from LINC

Attempts at Corrective Action Joint CIC / RAP SPO Training Sessions of ISAP Workers Creation of First Steps & Certification of Users Prioritizing GARs Through Contribution Agreements in ISAP / LINC / LINC Assessment and HOST Training Sessions on RAP at ISAP Conferences Training Sessions for Counsellors Managing LINC / ISAP / HOST Contracts I & R Training of 600+ ISAP Front-Line Workers

Jumping to Conclusions - A “Case Management” Pilot

Hoping for Local Solutions & Identification of Needs & Gaps Client Support Services