Midterm Review Spring 2015

What does the exam look like? Closed Book Multiple Choice (~20 Q’s) Short Answer (~4-5 Q’s) Case Study (1 Essay Q) Using MGI Case Bring hard copy for test Do not write on this before you take the exam or you cannot use it

Exam Tips Take your time Write legibly Reread your answers Leave 1 hour for the case study 30 minutes to 1 hour for the multiple choice 1 hour for the Short Answer Write legibly If we can’t read it, we can’t grade it This does not work in your favor Reread your answers If we can’t understand it, we’ll take off points

Exam Tips (Cont.) We love it when you define your terms Tells us you know what you’re talking about Citations are nice, but not required If you know something came from the book, just cite the book in your answer

Study Tips Memorize, memorize, memorize For multiple choice, it’s the best technique Pick a few change strategies you might use on the case Know these backwards and forwards Open Systems Model Know it

Concepts that might be on midterm Forces for change vs. forces for status quo Understanding resistance to change Types of interventions & purposes 7S Framework Star Model Types of Org Structure/Designs (e.g., matrix structure) Org concepts structure changes (e.g., span of control)

Concepts that might be on midterm Top Down vs. Bottom Up Change When to use each How to motivate change based on power/politics Think about your HBS Simulation Toxicity in Orgs Toxic Handlers (think of role plays from class) Conflict Management Techniques

Questions?

MGI Case 1) What is your evaluation of the MGI team’s process? What were the causes of the team’s process problems? 2) What could Henry have done earlier to avoid the team’s process problems? 3) At the end of the case, what actions could Henry have taken to improve the team’s effectiveness? 4) How does this case inform your thinking about the role of the consultant and contracting strategies? [Hint: Class 2 readings] 5) If you were brought in as a consultant, what would you want to do to make an accurate diagnosing? [Hint: Class 3 readings] 6) Assuming MGI takes off, what would be the pros and cons of top-down management? Of bottom-up management? [Hint: Class 6 readings]

Weekly Readings For each reading Know key terms (for Cummings & Worley) Come up with 3-5 key points Can you link it to another reading? How would you apply this knowledge to MGI case?