1. What service users and carers say about our services – the friends and family test

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Presentation transcript:

1. What service users and carers say about our services – the friends and family test

Friends & Family: Positive Response (Feb 2017)

2. Staffing indicators Supervision, appraisal and sickness absence

Staffing: supervision (Mar), appraisal (Mar) and sickness (Feb)

3. Statutory / Mandatory training rates

Stat / Man training (March 2017)

4. Bank & Agency usage

Bank & Agency: usage

Bank & Agency: by locality

Agency

Agency

5. Out of Trust bed usage

Out of Trust placements

6. Delayed Transfers of Care

Delayed Transfers of Care (DTOC) -- Trend by type of bed (2nd Jan to 1st April 2017)

Delayed Transfers of Care (DTOC) -- Trend by reason (2nd Jan to 1st April 2017)

7. NHS Improvement: compliance with operational performance metrics

NHS Improvement: Compliance Dashboard

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