7/18/17 Customers Webinar Australian market 5/2/2018

Customers & Partnerships Overview Profile Venture Backing Customers & Partnerships 700+ Live Customers Company founded by sysadmins, built a product that’s now popular with sysadmins Mostly self-funded but with powerful VC backing Strong, happy customer base. Increasing adoption by large enterprises Next slide: “Let’s look at some customers” 70+ employees HQ in Silicon Valley, Development in Israel Deep background in IT infrastructure management Strong financial backing Self-sustained business growth Accelerating adoption by F500 Near-zero customer turnover

Accelerating Customer Adoption Financial Services Retail Technology Government Manufacturing Education ControlUp used by most industries – basically anywhere where IT management is needed Strongest presence in healthcare, finance & insurance, technology, manufacturing, government and education Most customers have other IT management systems in place but use ControlUp most frequently. Next slide: “Why is that? Let’s see” Transportation Utilities & Energy Healthcare

More than 50 existing customers. Numerous partnerships. In Australia More than 50 existing customers. Numerous partnerships. Company goal for 2018- big focus and resources on the Australian market. During March 2018- Our team will be visiting Melbourne, Sydney and other locations for Citrix events & business meeting- please contact us at sales@controlup.com to schedule a meeting or a demo. ControlUp is the only solution in the market designed for rapid troubleshooting It helps you find root cause to issues quickly, and take actions to remediate the issue from within the tool Next slide: Let’s dive a bit deeper and look at it from an infrastructure perspective

Today’s IT Infrastructure Management Challenge

IT Infrastructure Monitoring IT Operational Analytics IT Infrastructure Management – 2 Categories Physical Log analysis Data Center Operations Cloud Operations Server-based Computing Default Platform Monitoring Tools “Next generation” Monitoring Tools Compute IT Infrastructure Monitoring Virtual Storage Cloud An organization’s fundamental technology stack doesn’t change often; compute, storage, network. But how those are delivered, is continually evolving, making life difficult for IT admins. This is especially true since environments become more hybrid. Click: Management tools are generally grouped into monitoring (goes deep into tracking every metric of each platform) or analytics (goes wide with the effort collect data from all platforms) Click: But what about troubleshooting? This is where IT admins spend a significant amount of time. Network IT Operational Analytics Hyper Converged Technology Static Delivery Platform Dynamic Management Highly Challenging

90% of Time Spent on… Troubleshooting? Physical Monitoring Compute Virtual Storage How does this help me with root cause analysis? How does this help me with issue remediation? Troubleshooting? Cloud Network Hyper Converged Analytics Technology Static Delivery Platform Dynamic Management Highly Challenging

Focus on Fast Troubleshooting Monitoring Fine-grained incident monitoring Real-time triggers and alerts Out-of-the-box threshold limits Unique Value of Troubleshooting & Remediation Remote systems management Drill down, up, sideways to discover root cause Contextual Remediation ControlUp is the only solution in the market designed for rapid troubleshooting It helps you find root cause to issues quickly, and take actions to remediate the issue from within the tool Next slide: Let’s dive a bit deeper and look at it from an infrastructure perspective Analytics Trend Analysis Community-Based Metrics Cloud-Based Platform

ControlUp 7.1 1) NetScaler monitoring- Add your NetScaler appliances to ControlUp to see all their respective resource usage: load balancers, gateways and HDX sessions running through any NetScaler appliance in real time. 2) Nvidia vGPU - See any vGPU which is assigned to a VM with a full stack of real-time performance metrics. 3) Published apps metrics- Real-time metrics showing the actual usage of the specific site's published applications. ControlUp is the only solution in the market designed for rapid troubleshooting It helps you find root cause to issues quickly, and take actions to remediate the issue from within the tool Next slide: Let’s dive a bit deeper and look at it from an infrastructure perspective

Demo

Resources: Sales: sales@controlup.com Technical issues: support@controlup.com ControlUp knowledge base: https://support.controlup.com/hc/en-us