Project Review Ben Whipple Ben Jilson Emily Burns Tim Hogan Tim or Ben will kick off and thank people for showing up. 1 Project Review Ben Whipple Ben Jilson Emily Burns Tim Hogan 1

Today’s Agenda Project Scope Project Specs Implementation Objective of this presentation is to review the successes and failures, and plan for future. 2 Today’s Agenda Project Scope Project Specs Implementation Testing and Results Sustainment Plan Suggestions for Future Projects Suggestions for Improvements 2

Emily 3 Project Scope The goal of this project is to analyze the current operating state of the Wegman's Bakery Freezer, identify process shortfalls that are contributing to the "out of control" state identified by the customer, develop and apply solutions to those shortfalls deemed to be within the control of the client, implement these solutions in a timely and cost effective manner, and develop a plan for sustaining these solutions in a way that results in an "in control" process for the foreseeable future. 3

Project Specs Emily Shows our objective 4 4 Customer Need Spec Numerical Goal Reach Goal Current State Testing Procedure CN1 Number of finished goods pallets not on hold <5 at any time   Data Sampling Worksheet CN7 # of accessible pallet position 10% increase at high volume levels 40% increase at high volume levels CN8 Average number of pallets in freezer (weekly running average) 40% reduction 60% reduction CN9 System takes into account all possible levels of demand Yes Management Survey CN10 Time to find specific skid <30 seconds <15 seconds CN11 Time to find specific WIP rack CN12 Take into account changes being made concerning RSC3 CN13 Organized storage location for QA Samples CN14 # QA hold pallets not accessible CN15 Defined Ownership of Raw Material removal CN16 Defined Owner for Receiving raw materials CN17 Defined owner for the storage and handling of WIP CN18 Defined Owner for Holds (QA and limited production) CN19 General feeling of cleanliness CN20 Number of Open Pallet Positions 2 10 4

Implementation Planned 8 Hours w/ 3-4 team members support Actual Ben Whipple 5 Implementation Planned 8 Hours w/ 3-4 team members support Actual 4 Hours w/ 2 team members 1 Hour additional work (Expected) Smooth process with few issues Misplaced raw materials (Thanks Mo!) 5

Before After

Testing Advise a standard testing procedure Important to keep data Tim 7 Testing Advise a standard testing procedure Important to keep data 7

Sustainment Plan Why Sustain? Ben Jilson Highlight the importance of the plan. 8 Sustainment Plan Why Sustain? Organizational change relies on Behavioral change. It is hard to change bad habits Trust but Verify: Perform Checks Provide Ownership Show Management’s support and interest Positive Reinforcement 8

Suggestions for Future Projects Ben Jilson and Emily? Multiple people Trucking, logistic issues, supply chain needs to be done at enterprise level Suggest tracking more data and sending it to trucking to clearly state the problem And the importance of reliability, send trucking a picture of overflow 9 Suggestions for Future Projects Select and Implement Sample Storage System Implement Regular Cleaning Schedule Collect Data on Reefer Availability/Improve Transportation Situation Setup Staging/Pick Locations 9

Thank you!! Everyone at Wegman’s Mike Least Tim Buckley Mouhssine Zine-Eddine Tom Thibault Jr Dustin Goodwin Professor Kaemmerlen 10

1111 Tim We are continuing to try to improve, do you have any suggestions for the future Review of Us 11

1212 Tim Questions? 12