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Command Sponsor Training USCG Base Seattle Health, safety, and Work-life 206-217-6640 Angela D. LeMAster Transition & Relocation Manager (TRM) Angela.d.lemaster@USCG.mil
Objectives Why sponsor? What do reporting members want to know? What does the sponsor need to know? Sponsor roles Ongoing support
Why Sponsor? First days and weeks can be critical to member’s personal and professional readiness Remember the “Golden Rule” Proactive Readiness: Quicker familiarity = More productivity Deployment Readiness Family Readiness Assist members and families with moving process Improve morale and retention Reduce lost work time
What Do Members Want to Know? HOUSING! Temporary lodging Childcare/school info Spouse jobs Report date Leave in transit Deployment schedule (if applicable) Location of command & contact info Supervisor’s info Medical Special Needs info Driving/Registration info Car seat/seatbelt/mobile phone laws Firearms info Recreation activities Ombudsman info Local resources Commissary/Exchange Legal Vehicle storage Shopping
What to Ask? Contact info (personal email, phone) Would you like a welcome package emailed to you? Request from TRM When do you arrive? What are your plans for housing? Do you have a release so that you can get BAH? Marital status? Children? Ages? (Need childcare/school info?) Home of Record? (Where is the member’s family support?) Family health concerns? Is anyone enrolled in Special Needs? Financial concerns?
Sponsor Roles Share resources Be aware of potential concerns Special needs family members School-aged children Housing needs Financial issues Deployment issues Make Appropriate Referrals* Housing Work-Life Legal Command Financial Specialist Coordinate the arrival process Driving directions Check-in process First 72 hours Follow up! * Be careful of making personal recommendations for businesses, neighborhoods, schools, etc!
FOLLOW UP! Provide requested information and follow up on referrals for requested info Check in with member regularly after arrival (at least weekly) Update address with USPS Update DEERS Update TRICARE Advocate for yourself as a sponsor Supervisor Incoming Member Evaluation
Additional Sources of Support USCG Base Seattle Work-Life Office - 206-217-6640 https://cg.portal.uscg.mil/units/dol/dol-3/BS/H/SitePages/Work%20Life%20Home%20Page.aspx Unit Ombudsman Resources - “Contact Your Ombudsman” https://cgombudsmanregistry.org/ CG SUPRT www.cgsuprt.com; 1-855-247-8778 Navy - Fleet and Family Support Center http://www.navylifepnw.com/ Joint Base Lewis McChord - Armed Forces Community Service https://www.jblmmwr.com/acs/army_comm_service.html http://m.jblmmwr.com/