Working Knowledge Training Lesson 1

Overview How to navigate to the VT3000 Welcome Page How to Log In to VT3000 How to setup a User Group How to setup a User How to setup a Schedule with Shifts How to Augment a Schedule

Welcome Page 1. Open a web browser (Chrome preferred) 2. Type in the IP Address of the VersaCall computer/server 3. Buttons – multiple buttons available – coinciding program is named below the button

Welcome Page 4. Select Sign-In to login for all VersaCall programs one time. 5. Select the Support icon to submit a support ticket for assistance 6. Select the Help icon to visit our VersaCall Wikipedia page.

VT3000 – Log In 1. Select VT3000 – VT3000 Core Software button 2. Log In with your User Name & Password Default User Name = admin – Default Password = admin Keep Me Signed In – remain logged in to VT3000 until the web browser is closed Login – select once user name & password have been entered

User Groups 1. Select Administration – select User Groups 2. Select the Administrators group – select Edit or select Add 3. User Group Name – enter a name for the Group

User Groups 1. Application – will list all installed VersaCall programs 2. Each section of the software is reflected Place a checkmark in the option you want to be allowed Remove the checkmark from the option to deny that ability

Users 1. Select Administration – select Users 2. Select an existing User – select Edit or select Add 3. User Name – enter a name for the User – this will be used on the Login page

Users 4. Full Name – enter the name of the user – this will show on the User List 5. Password – enter a password for the user – this will be used on the Login page. 6. E-Mail – enter the email address of the user – this is used when filling out a Service Ticket 7. Phone Number – enter a phone number for the User – this is used when filling out a Service Ticket 8. User Group – select a user group for this User. 9. Theme – select a theme for the User – Default is generally used

Shifts/Schedules – Schedule Properties 1. Select Configuration – select Shifts/Schedules Configuration Shifts/Schedules 2. Select an existing Schedule – select Edit or select Add 3. Schedule Properties Schedule Name – enter a name for the schedule: Start of Day – enter the time of day that production begins Crossover – leave set to Auto Detect: Schedule Type – leave set to Standard

Shifts/Schedules – Shifts/Shift Properties 1. Select Shifts from select menu 2. Select an existing Shift from shift list – select Edit or select Add 3. Schedule Properties Shift Name – enter a name for the shift: Use By Default – leave this selected

Shifts/Schedules – Shifts/Shift Properties 1. Schedule Properties Start Time – select shift start time: End Time – select shift end time: Applies To – select box next to day of week this shift is used 2. Breaks – select Add Break link to add 3. Schedule Properties Start Time – select break start time: End Time – select break end time: Description – enter a name for the break

Summary Home Page VT3000 Login User Groups Users Shifts/Schedules IP Address – VersaCall Computer/Server VersaCall Software Navigation VT3000 Login User Name Password Remain signed in User Groups Select actions that the User is allowed to complete Users Enter a User Name Enter a Password Shifts/Schedules Enter the Start of the Schedule Add Shifts Add Breaks to Shifts Augment Schedules

Practical Application Home Page Open a new web browser – type in IP Address of the VersaCall Computer Did the VT3000 Welcome Page load? VT3000 Login Select VT3000 Core Software from Welcome Page Login using the default user name and password Did the VT3000 Core Software Home page load? User Groups Create a new User Group Users Create a new User Assign the new User to the Group you just created Log out then Login with the new User information Were you able to log in? Were you able to access Audio Files? Shifts/Schedules Create a new Schedule

Additional Information VersaCall VT3000 Wikipedia page – a manual that mirrors the software http://support.versacall.com/index.php?title=VT3000_Core Overview Pages User Group http://support.versacall.com/index.php?title=VT3000_-_Add_User_Group Users http://support.versacall.com/index.php?title=VT3000_-_Add_User Shifts/Schedules http://support.versacall.com/index.php?title=VT3000_Shifts/Schedules How To Guides – step by step instructions on specific tasks Add a User Group Add a User Add new Schedule http://support.versacall.com/index.php?title=VT3000_-_Add_Shifts/Schedule