MIS5101 Week 3: Data-Driven Management

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MIS5101 Week 3: Data-Driven Management

Discuss (5 minutes) Based on the readings… What is a Key Performance Indicator? How does it facilitate Scientific Management? What are the pros and cons of data-driven management?

What is scientific management? How are the topics we’ve discussed so far in this course consistent with scientific management?

Does the proliferation of information technology make “scientific management” more or less relevant? Source: Wikipedia (http://en.wikipedia.org/wiki/File:Musterarbeitsplatz.png)

What do these have in common? KPI Criteria: SMART Specific purpose for the business Measurable Achievable by the organization Relevant to success Time-phased What do these have in common?

Why might there be resistance? In management consulting? In healthcare? In sports management? So what should you do as a manager?

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