Engaging Line of Business Leaders into RRI Emad Yaghmaei Delft University of Technology

Common Challenges to Adopting RRI Practices Importance “RRI is not relevant for us. I know no other leader in my field who’s done this.” “No way, this is in conflict with our goals.” Strategy “That’s a change of strategy. It’s not in my goals. My manager must approve first.” “I am not paid to do this.” Urgency “I understand it is important, but we first must solve this much bigger acute problem.” Ability/Resources “I’d love to help, but we don’t have the skills, headcount, or budget.”

Engagement Tactics Connect the responsible and sustainable business case to existing KPIs of the team/project/company. Highlight relevant moves from responsibility leaders or competitors. Internally promote wins created with a team that willingly engaged. Leverage (or even create) a compelling event to engage. Additionally, engage peers, direct reports, grassroots teams, and so on. Educate the team through workshops, newsletters, and so on. You can not improve what you can not measure.

Examples: Connecting the RRI Business case to the CFO’s KPIs Stock price (RRI) reporting (Socially responsible) investor relations Margin Business cases for specific initiatives Risk Safety, supply chain risk, and brand risk

External Collaboration Organizational Strategies RRI Awareness Value awareness Acknowledgment of value by design practices in company’s strategic plan Acknowledgment of standards and regulations External Collaboration Coordinated action with external stakeholders Engagement with third party networks Employee engagement RRI Assessment Risk identification and risk management Impact assessment Technology assessment RRI Implementation RRI key indicators and responsible innovation levels in industry Organizational Strategies Embedding moral values in business processes Anticipatory design Transparency

Emad Yaghmaei TU Delft Research Fellow of the Ethics and Philosophy of Technology Section Department of Values, Technology, and Innovation Faculty of Technology, Policy and Management Jaffalaan 5 2628 BX Delft The Netherlands +31 (0) 15 2789689 E.yaghmaei@tudelft.nl Twitter: @EmadYaghmaei

Back-up Slides

The Stages of Implementing of RRI in Industry Defensive Reflexive Tactical Strategic Inclusive Yaghmaei, E. (2018). Responsible research and innovation key performance indicators in industry: A case study in the ICT domain.  Journal of Information, Communication and Ethics in Society, 16(2), 214-234, https://doi.org/10.1108/JICES-11-2017-0066