HP Quality Center 10 Hottest Features and Project Harmonization Olli Laiho Assure Oy VIVIT TQA SIG Leader Release quality on time

Release quality on time

Agenda Introduction HP Quality Center 10 in Brief Hottest Features of HP Quality Center 10 Asset Sharing Process Enablement Quality Center Project Harmonization The Challenge What is Harmonization? Benefits of Harmonization Lessons Learned 10:45-11:00 Q&A session with questions from online 3

HP Quality Center 10 in Brief Released January 2009, Patch 3 is out Includes many new innovations Three editions: Starter, Enterprise and Premier Supports the ‘Quality Center of Excellence’ concept Big benefits for large corporate-wide installations For an exhaustive feature presentation of HP Quality Center 10, check out HP’s webinar ”Taking Quality Management to a New Level” or contact your HP representative Direct all pricing discussion to HP Release quality on time

Libraries and Baselines – Enterprise and Premier Which HP Quality Center 10 edition includes the features mentioned in this presentation? Libraries and Baselines – Enterprise and Premier Asset Sharing – Premier Process Enablement - Premier Release quality on time

Libraries and Baselines Enterprise & Premier Libraries and Baselines Located in the Management module Features ”Library” and ”Baseline” objects Makes it possible to create a comparison point (=Baseline) from Test Cases ,Test Resources and Requirements, based on folders Test Sets can be pinned to a specific Baseline Release quality on time

Asset Sharing Projects can share Baselines Premier Asset Sharing Projects can share Baselines Changes can be compared against a Baseline ja if necessary, update the test cases from a newer baseline Enables: Publishing and Sharing of Test Assets throughout the organization Change Management Keeping folder structures under control Reduced clutter in tree views

Library Illustration Library Test Plan Premier Illustration Baseline is imported to another project Project A A Baseline is created from Requirements or Test Plan folders Project B Library Library Baseline 1 Folders, Tests and Requirements are copied to Project B automatically Requirement Folder Test Plan Folder 1 Test Plan Folder 2 Baseline 1 Test Plan Test Plan Folder 1 Test Plan Folder 2 8

Library Illustration Library Test Plan Changes are compared Project A Premier Illustration Changes are compared Project A Project B New Baseline is created Library Library Baseline 1 Baseline 2 Baseline is imported and changes synced Something is updated in Project A Baseline 2 Requirement Folder Test Plan Test Plan Folder 1 Test Plan Folder 1 Test Plan Folder 2 Test Plan Folder 2 9

Libraries and Baselines, Asset Sharing Best Practices Define the process for Baselines When to take a Baseline Who shall be allowed to take Baselines Ensure your server capacity With each Baseline, the amount of data grows Backup data is increased Agree on a naming convention for Baselines Project_Milestone_TestArea Release quality on time

Process enablement Details Premier Details Create template projects and assigns template administrators Select projects to link to a template in Site Administration. Customize a template project Verify a project before you apply changes Apply the customization to the linked projects Manage quality processes across initiatives SAP Phase 1 Process SAP Phase 2 Key benefits Ensure teams across organization follow best practices Report at enterprise release level with common set of metrics Lower administrative costs to maintain best practices SAP Rollout 11 11 11 11 14 November 201814 November 2018 14 November 201814 November 2018 14 November 201814 November 2018 11

Process Enablement Template Project A Project B Project C Premier Process Enablement A Template project is created. A new field, Software Version is introduced in the Template Template Software Version Project A Project B Project C Software Version Software Version Software Version Projects are created and linked to the Template Field is added to Linked Projects through Cross-Customization 12

Challenges QC 10 brings Significant new features Decide how to deploy Which processes are affected? Educate the organization All of the features will be available to all users by default Working with existing projects Which changes have to be done to existing projects? Will existing projects work with all new features?

Quality Center Project Harmonization Release quality on time

The Challenge HP Quality Center (QC) projects can be customized to suit different kind of testing needs and testing processes Each QC Project has it's own Database and since QC projects can be customized independently of each other, this will often lead to the situation where projects have different structures in the database. Technical: The same database column in different QC projects can contain different types of data (CLOB vs VARCHAR, or Number vs. Date) that are incompatible with each other Projects with different structures present challenges in the following areas: Sharing and Copying data between projects Applying Integrations and Reporting solutions Workflow customizations have to be tailored for each project No common 'testing language' and processes between projects High maintenance Release quality on time

“Template” Typical situation Project 1 Project 1 Project 2 Project 2 Process Police! Project 3 Rogue projects from other servers, from company aqcuisitions etc. Release quality on time

Lack of testing terminology standards between projects Project A Software Version Project B Software Build Project C Release Release quality on time

Cross-Project Reporting Change the labels Integrations Cross-Project Reporting Software Version BG_USER_10 BG_USER_22 BG_USER_03 Software Version Software Version Software Build Software Version Release Software Version Project B Project C Project A Release quality on time

What and Why of Project Harmonization Project Harmonization is the process of defining Project Templates, and converting the data structure of existing QC projects to be harmonized - to be compatible - with the pre-defined Project Templates Project Harmonization can be performed on any HP Quality Center version Why harmonize? Projects with different structures present challenges in the following areas: Sharing and Copying data between projects Applying Integrations and Reporting solutions Workflow customizations have to be tailored for each project No common 'testing language' and processes between projects High maintenance

Setting the scope for Harmonization Fields Name, Label, Type, Length, Verify, Required, History, List Name (,List Items) User Groups Name, Properties Requirement Types Workflow Code Reports and Graphs Release quality on time

Key Roles in a Harmonization Project Responsible for the way Quality Center is used within an organization or company Coordinates changes to Quality Center projects and Templates Defines Project Templates Process Owner Responsible for managing one or more Quality Center projects Knows the project thoroughly Project Owner Responsible for QC installation and maintenance Server Administrator Technical Owner Release quality on time

Process of Harmonization Analyse current templates, processes and ways of working Gather best practices Current state analysis Process Owners design new templates based on best practices, standards Implement the Templates in QC Document the Templates Establish new Templates Project Owners create a ”map” which connects their project with the new template Mappings should be reviewed by a Process Owner Create Mapping Technical Owners implement the changes to the QC database Educate the users on the changes Implementation Release quality on time

Template Project Mapping fields TS_TEMPLATE_01 | Software Build TS_USER_01 | Release number TS_TEMPLATE_02 | Release TS_USER_02 | Software ID TS_TEMPLATE_03 | Test Phase TS_USER_03 | Approver TS_TEMPLATE_04 | Approver Release quality on time

Project Harmonization and QC 10 Doesn’t QC 10 Process Enablement solve this problem ? It enables you to create new projects based on a template, and manage changes to them Fields User groups Workflow Lists Requirement Types

Process Enablement – the Challenge Template A Field, Software Version is introduced in the template Software Version Software Version Project A Project B Project C Software Version Software Version Software Build Software Version To an empty project, the cross-customization will go through If a Field already exists with the same name, customization fails If a Field exists with different name, the field is duplicated

What you need in order to do Harmonization Project Manager Template Owners / Process Owners QC Project Administrators Commitment Timeframe planning In-depth knowledge of QC concepts Tools created by developers with in-depth knowledge of: QC Database architecture QC API Service Break Training and communication Release quality on time

Project Harmonization Benefits When QC projects are harmonized it means that projects are compatible and thus the following can be easily achieved: Common Reporting on all projects Common integrations can be used Same 'testing language' and processes across the organization Same Customizations can be used in all projects Sharing and copying of test assets is possible and easy QC 10 new features unleashed for existing projects Quality Center as the platform for Quality Center of Excellence

QC 10 Process Enablement with harmonization SAP Rollout template SAP Rollout Project 1 SAP Rollout Project 2 SAP Rollout Project 3 Instead of having a couple of new projects linked to a Template... Primary Template SAP Template Agile Template Harmonization enables all of your projects to be linked to Templates Release quality on time

Lessons learned from past experiences with Harmonization Run harmonization as a real project – it is not a small task Use this opportunity to significantly improve your testing processes in QC Get commitment from all parties involved Communicate the benefits and execution plan Train the users on the new processes Don't allow TDAdmin rights for project users Avoid making project specific changes Maintain a clear process for handling template changes Version your template and know the differences between template versions Centralize your organization’s expertise and run HP QC as a Quality Center of Excellence

For more information on the topics Visit Olli at the Assure booth (#140, next to the Smoothie Station) in Las Vegas HP Software Universe 2009 See Kaiser Permanente’s presentation from 2008 HPSUF ”Quality Processes and Workflows” Beteoblog.com ” HP Quality Center 10 from a Test Manager’s Perspective” Visit the VIVIT booth (#509) in Las Vegas HP Software Universe 2009 Release quality on time

Thank you! Olli.Laiho@assure.fi Release quality on time

Q&A Release quality on time