Chapter 2: Theoretical Bases of Conflict Resolution Conflict Resolution for the Helping Professions Dr. Allan Barsky

Evidence-Based CR Practice If the only tool you have is a hammer, then it is tempting to view every problem as a nail. ~ Maslow, 1962 Importance of theory, research, observation, assessment, planning… application. Dr. A. Barsky - Chapter 2: Theoretical Bases of CR 11/14/201811/14/2018

Agenda: Theories 1. Biological 2.Psychological 3. Social 4. Conflict Dr. A. Barsky - Chapter 2: Theoretical Bases of CR 11/14/201811/14/2018

Application Questions ASSESSMENT: How does the theory conceptualize or explain conflict? INTERVENTION: How does the theory explain how people change? Dr. A. Barsky - Chapter 2: Theoretical Bases of CR 11/14/201811/14/2018

Biological Theories & CR Human Needs Theory Neuroscience Neuroscience – Amygdala/Cortex Dr. A. Barsky - Chapter 2: Theoretical Bases of CR 11/14/201811/14/2018

Psychological Theory & CR Personality Theories Psychoanalytic Theories Defense Mechanisms Developmental Theories (e.g., attachment) Relative Deprivation Theory Narcissistic personality disorder… focus on me Cognitive distortions – how the mind fools itself, problems in perception, problems in interpretation, tendency to look at issues from one perspecive… Dr. A. Barsky - Chapter 2: Theoretical Bases of CR 11/14/201811/14/2018

Psychological (continued) Loss Theory Behavioral Theories Cognitive Theories Attribution Theory Resilience Theory Humanism Dr. A. Barsky - Chapter 2: Theoretical Bases of CR 11/14/201811/14/2018

Social Theories Systems Theory – Eco, Family Communication Theory Social Constructionism Social Exchange Theory Decision-Making Theories Game Theory (Chicken Video) Sociocultural Theories Social Identity Theory Social Interdependence Theory Social Theories Systems – Ecomap, Genogram… Dr. A. Barsky - Chapter 2: Theoretical Bases of CR 11/14/201811/14/2018

Decision Trees Squares – decision points Circles – Expected outcome Branches Probabilities Expected Outcomes (weighted averages) Hard / Soft Factors Fight, flight, freeze. Dr. A. Barsky - Chapter 2: Theoretical Bases of CR 11/14/201811/14/2018

Decision Tree Analysis 1. Depict the decisions to be made and possible outcomes for each decision. 2. Assign probabilities to each of the uncertain events. 3. Assign values to each of the possible outcomes. 4. Calculate the “Expected Values” for each possible alternative. 5. Identify soft factors that are relevant to the decisions to be made. 6. Decide on the best alternative, taking financial costs, benefits, and soft factors into account. Dr. A. Barsky - Chapter 2: Theoretical Bases of CR 11/14/201811/14/2018

Example – Appendix 1: Salary Conflict Dr. A. Barsky - Chapter 2: Theoretical Bases of CR 11/14/201811/14/2018

Marxism Structuralism Radical Feminism Conflict Theory Dr. A. Barsky - Chapter 2: Theoretical Bases of CR 11/14/201811/14/2018

What do you hope to achieve through CR? Amicable resolution Social justice Repaired relationships Avoid court Transform society Enhance CR skills… Dr. A. Barsky - Chapter 2: Theoretical Bases of CR 11/14/201811/14/2018

Decision Tree Exercises (App.1) Playing the Lottery Asking for a Raise Spousal Support Dr. A. Barsky - Chapter 2: Theoretical Bases of CR 11/14/201811/14/2018

Role-Play A1.1: “Joint Decision Tree—Casey’s Case” Parents – Pamela and Parker Child - Casey has mile cognitive impairment Conflict over mainstream vs. specialized schools Edwina – education specialist – helping parents make decision through joint decision tree Dr. A. Barsky - Chapter 2: Theoretical Bases of CR 11/14/201811/14/2018

Discussion Questions – Ch.2 1. Theoretical Understandings 5. Culture Clash 6. Theoretical Match 7. To Shirk or Not to Shirk Dr. A. Barsky - Chapter 2: Theoretical Bases of CR 11/14/201811/14/2018