New SFDC Campaign Sequence Campaign Sequence - Enterprise B02 – TM Top Prospect 5 emails and 1 telemarketing call over 17 days Email Summary: Email #1: As your dedicated Account Manager I’d like to discuss the initiatives that are important to your business growth. Email #2: Account Manager follow-up. Let me show you how others in your industry are using technology to solve their IT and business challenges. Email #3: Are you faced with any of these challenges: cloud migration, digital transformation, security, legacy systems or static budgets? CenturyLink can help. One of my associates will call in a few days. Email #4: I’d like to help you develop a technology roadmap. What day is convenient for you?

TM Top Prospect – Email #1 (Day 1) Campaign Sequence - Enterprise B02 – TM Top Prospect Subject Line: IDG Report on Digital Transformation

TM Top Prospect – Email #2 (Day 3) Campaign Sequence - Enterprise B02 – TM Top Prospect Subject Line: {{company name}}’s Digital Transformation

TM Top Prospect – Email #3 (Day 8) Campaign Sequence - Enterprise B02 – TM Top Prospect Subject Line: RE: CenturyLink Account Manager Follow-Up

TM Top Prospect – Email #4 (Day 10) Campaign Sequence - Enterprise B02 – TM Top Prospect Subject Line: Technology Roadmap for {{Company Name}}

TM Top Prospect – TM #1 (Day 15) Campaign Sequence - Enterprise B02 – TM Top Prospect Telemarketing Outbound Call No Rep Action Required

TM Top Prospect – Email #5 (Day 17) Campaign Sequence - Enterprise B02 – TM Top Prospect Subject Line: Technology Roadmap Meeting