12 The PACT Facilitation Rules/Guidelines… They are: 1. Go Slow to Go Fast. 2. Be Declarative. 3. Write Stuff and Post It. 4. Be Redundant by Design. 5. Use the Four Key Communications Behavior Types. 6. Review and Preview. 7. Write It Down and Then Discuss It. 8. Use Humor. 9. Control the Process and the Participants. 10. Be Legible on the Flip Chart. 11. Beware of Group-Think. 12. Assign Parking Lot Valets. 12 www.eppic.biz

The PACT Facilitation Rules/Guidelines… # 1: Go Slow to Go Fast. Don’t go so fast that you lose and confuse everyone! Speed up when appropriate! www.eppic.biz

# 2: Be Declarative. The PACT Facilitation Rules/Guidelines… Announce your intent - as you end, transition, start a task effort. Help everyone track with you ! www.eppic.biz

# 3: Write Stuff and Post It. The PACT Facilitation Rules/Guidelines… # 3: Write Stuff and Post It. Write key things down immediately… …and then post it for future, continuous reference by the group. Areas of Performance www.eppic.biz

# 4: Redundancy By Design. The PACT Facilitation Rules/Guidelines… # 4: Redundancy By Design. Repeat yourself… …sometimes exactly the same… …and sometimes differently, paraphrasing yourself to find something that resonates. As I said earlier… www.eppic.biz

# 5: Use the Four Key Communications Behavior Types. The PACT Facilitation Rules/Guidelines… # 5: Use the Four Key Communications Behavior Types. The four types are: Giving Information Seeking Information Testing Understanding/Summarizing Defend/Attack www.eppic.biz

Start each day, segment. lesson, with a Review/Preview. The PACT Facilitation Rules/Guidelines… # 6: Review and Preview. Start each day, segment. lesson, with a Review/Preview. End each day with a Review/Preview. Cover: What our goals are, what our overall planned activities are, where we are right now, how what we are covering moves us toward our goals. www.eppic.biz

# 7: Write It Down and Then Discuss It . The PACT Facilitation Rules/Guidelines… # 7: Write It Down and Then Discuss It . Ask your question to elicit a response from someone… …and then write that down immediately… …and then check for consensus with all others. www.eppic.biz

Tell a joke on yourself! # 8: Use Humor. The PACT Facilitation Rules/Guidelines… # 8: Use Humor. But… only if it comes naturally! Don’t force it! Tell a joke on yourself! www.eppic.biz

The PACT Facilitation Rules/Guidelines… # 9: Control the Process and the Participants. AoPs PM Charts K/S …egories K/S Matrices Tell a joke on yourself! www.eppic.biz

Neatness does not count – but legibility does! The PACT Facilitation Rules/Guidelines… # 10: Be Legible on the Flip Chart. Can you read it? Tell a joke on yourself! Neatness does not count – but legibility does! www.eppic.biz

Tell a joke on yourself! # 11: Beware of Group-Think. The PACT Facilitation Rules/Guidelines… # 11: Beware of Group-Think. I agree. I think. Tell a joke on yourself! www.eppic.biz

Workshop Self Parking Lot Workshop Valet Parking Lot The PACT Facilitation Rules/Guidelines… # 12: Assign Parking Lot Valets. Workshop Self Parking Lot Open Issues/Questions Workshop Valet Parking Lot Closed Issues/Questions Tell a joke on yourself! Do Not Encourage Constant Interruptions of Your Facilitation! www.eppic.biz

The PACT Facilitation Rules/Guidelines… They are: 1. Go Slow to Go Fast. 2. Be Declarative. 3. Write Stuff and Post It. 4. Be Redundant by Design. 5. Use the Four Key Communications Behavior Types. 6. Review and Preview. 7. Write It Down and Then Discuss It. 8. Use Humor. 9. Control the Process and the Participants. 10. Be Legible on the Flip Chart. 11. Beware of Group-Think. 12. Assign Parking Lot Valets. www.eppic.biz

The PACT Facilitation Rules/Guidelines… Comment about “The 12 Rules and Guidelines of Proactive/Confrontational Facilitation for the PACT Processes for T&D .” The “Confrontational” aspect: The goal in PACT for the facilitator is not to let the group meander around finding their way… …it is to guide the group from task to task in a logical manner. And to help them confront their issues as they are uncovered. The “elephants” in the room – so to speak! www.eppic.biz