User Guide Portman Concur If you display this guide in slide show format and ensure your sound is activated on your computer, you will be able to hear an audio commentary. You will need to move through each slide in order to hear the comments. User Guide

You will be prompted to change your password at first login. Concur Login Page You will be prompted to change your password at first login. This is the login page where you will be asked to enter your user name and password.

When you log in you will be taken to the Concur home page. The company notes area will contain specific information to your company. The approval section will only be visible if your company has approval activated. Please remember to complete your profile before commencing your booking. When you log in you will be taken to the Concur home page. From here you can select your traveller, choose which element of travel you require or update user profiles.

Eurostar Booking

Eurostar - Online Booking To book Eurostar click on Flight Booking. Please note there are multiple stations serviced by Eurostar, please ensure you have made the correct selection during the booking process. When booking Eurostar, please click flight booking in order to search for availability.

Eurostar – Fare display You can change your search criteria. You can filter your search results by station. You can amend the ‘Sorted By’ drop down to your own preference.   Shop By Fare will display options in price order. Shop By Schedule will display options in time order.   Select your chosen option to move through the booking process.  To show only Eurostar options you can click Eurostar on the matrix at the top of the page.

Eurostar – Selecting and Pricing Select your Train and click ‘Price These Options’ to see the final cost of the ticket . You will then see the ‘Compare List’ page. This will display cheaper options for your routing however timings may vary.   You can view the fare rules here(this will show if the ticket is changeable or refundable. Click on quote to continue with selection.

Eurostar – Review and Reserve On this page you have the opportunity to review the journey details, passenger name, cost of ticket and may be asked to add form of payment to the booking. You can review your selection and continue through the booking process by clicking ‘Reserve Rail and Continue’  

Eurostar – Trip Booking Information You can amend the details in the ‘Trip Name’ to help identify your travel plans. You have the option to send the trip confirmation to an additional email recipient. You may be asked to complete additional information required by your company. Any fields showing (Required) will be mandatory. Continue with the ‘Next’ button to continue with the booking.

Eurostar – Trip Summary You are provided with an overview of your trip and any additional information required by your company. Your trip is not fully completed – Please continue to the next page.   Click on the ‘purchase ticket’ to complete the booking.  

Eurostar – Finished Trip You can return to the concur home page by clicking on ‘Return to Travel Centre’ The booking is now fully completed and you will receive an email confirmation.

For any assistance please contact the Online Helpdesk on your dedicated number.