OpenWorld 2018 Oracle E-Business Suite Analyzer Diagnostic: Simply a MUST HAVE for All Companies Nicholas Angelis Director Customer Support, E-Business Suite, CRM Applications, Oracle Mike Mitchell Senior Manager EBS Proactive Support, Oracle October 22 & 24, 2018

NEXT 15-MINUTE BRIEFING Oracle E-Business Suite Analyzer Diagnostic: Simply a MUST HAVE for All Companies

Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation. Confidential – Oracle Internal/Restricted/Highly Restricted

Program Agenda 1 Accessing the Analyzer Index EBS Analyzers Analyzer Infographic New features Upcoming features Customer Feedback Q/A 2 3 4 5 6 7 Confidential – Oracle Internal/Restricted/Highly Restricted

Accessing the Analyzer Index Confidential – Oracle Internal/Restricted/Highly Restricted

EBS Analyzers The Analyzer is Oracle’s premier analysis and troubleshooting tool for E-Business Suite issues. Goal and Purpose of the Analyzer: May provide instant solution to a known problem. Provide data utilized by support and development in resolving SR’s. Minimizes the number of files required for upload. Provide health checks. Via the Concurrent process, Users can run without DBA assistance. Draws upon the security provided by an E-Business Suite responsibility. Benefits of an Enhanced Framework Ability to manipulate the output to easier resolve issues. Inclusion of Diagnostic Apps Check in some analyzers. Log a Service Request from the analyzer output. Confidential – Oracle Internal/Restricted/Highly Restricted

87 30% Analyzer Infographic data collection Confidential – Oracle Internal/Restricted/Highly Restricted

New Features Enhanced Search in all tiles. Multi-sort on all columns for every check. Scramble Data. Persistent Headers. Enhanced Execution Summary. Cloud Instance Identification. What's New. Back to top functionality. Analyzer signatures and solutions are updated on a regular basis. The latest release is focused on expanding the usability of the output. Improved User Interface. Additional and more powerful views of the data collected. The new user interface provides powerful features that allow for quick insight to data that will reduce the time for resolution. Having multiple views that can be sorted and searched across permits for targeted data analysis. Confidential – Oracle Internal/Restricted/Highly Restricted

Improved User Interface 12.2.5+ UI view for EBS. Clean, intelligent view. Dashboard view on homepage. Better use of real estate, allowing addition of links for key functionality. New user interface will be familiar to those using 12.2.5+ as it uses the same layout and icons. Dashboard view with intelligent tiles Less cluttered look ( less is more) Additional navigation that allows for Discovery of additional Proactive Service Offerings ( other analyzers, menu bundle tool ) Logging a NEW Service Request FAQ for the analyzers to keep up to date on any issues Confidential – Oracle Internal/Restricted/Highly Restricted

Enhanced Execution Summary Overview of ALL execution information checks in one location. Example: Click on errors icon, this displays ALL errors identified by the analyzer with proposed solutions. Quickly review issues impacting the instance. Execution Summary allows for an overview of each specific signature result. Drill down and search across all errors/warnings/passed and informational checks. Allows for quick resolution of issues that are of one specific type. No need to go to each tile to see each signature type. Passed Checks (not shown from main report) This will show all issues that passed but is not displayed in the analyzer as they are setup to only show on failure. However it is important to know that they executed and were successful. Confidential – Oracle Internal/Restricted/Highly Restricted

Enhanced Execution Summary ALL checks that passed but are not displayed in the analyzer data view / full view as they are setup to only show on failure. However it is important to know that they executed and were successful. Passed Checks (not shown from main report) This will show all issues that passed but is not displayed in the analyzer as they are setup to only show on failure. However it is important to know that they executed and were successful. Confidential – Oracle Internal/Restricted/Highly Restricted

Cloud Instance Identification Cloud instance identification is easy to see with the new user interface as a cloud icon is provided next to the analyzer version as well as in the execution details ( not shown) Analyzers will be run on cloud instances. Output is identified and noted via cloud icon. Identification is based upon the server domain. Confidential – Oracle Internal/Restricted/Highly Restricted

What's New What’s New A Modal window that contains information regarding the latest changes / new functionality to the analyzer. New/ Updated Checks New / Updated Features Information regarding the latest changes / new functionality to the analyzer. Confidential – Oracle Internal/Restricted/Highly Restricted

Scramble Data With the scramble data feature, customer can now scramble any data they do not want displayed. Once the data is Scrambled the output will need to be re-saved as “Web Page, Complete”, otherwise the changes will be lost. Open and signature that returns rows and click the padlock. The padlock will turn yellow to indicate that it is active. Click ok on the popup that explains the page must be re-saved as “Web Page, complete. Enter a numeric key to scramble the data. Click on column(s) to mask the data. Confidential – Oracle Internal/Restricted/Highly Restricted

Enhanced Search With the enhanced search you now can just enter your search criteria and press enter. The search feature will look in all Checks regardless if they are expanded or collapsed. Search - Left Hand side shows before search and right hand shows search after entering criteria – PO_ACTION Allows for reduction of data based upon the search criteria for one / multiple signature results. Find the desired data quickly No need to expand all checks first. The enhanced search will search thru all signatures regardless if they are expanded or collapsed. Confidential – Oracle Internal/Restricted/Highly Restricted

Data View – Data driven view Intensive 360 degree view into data without identified solutions. If solutions not found, this view provides opportunity for deep dive analysis. Signature data can be extracted into excel or notepad. View can be exported to development html view. Search can be utilized to narrow down results. Data View All signatures on one screen. Can be opened one at a time, a few at a time or all at once NO Solutions, just data Exportable to excel or text Search available across every signature Multi-sort available for each column of each signature Entire View can be exported to a html file ( development feature request) Confidential – Oracle Internal/Restricted/Highly Restricted

Full View – Problem/Solution view View into the data with identified solutions. Signature data can be extracted into excel or notepad. Search can be utilized to narrow down results. Full View All signatures on one screen. Can be opened one at a time, a few at a time or all at once ALL Solutions provided with data Exportable to excel or text Search available across every signature Multi-sort available for each column of each signature Confidential – Oracle Internal/Restricted/Highly Restricted

Upcoming Features Charting (line, bar, doughnut). The upcoming features are focused on expanding the usability of the output. Java based. Additional ability to not only collect more data but to parse log files in a readable format with suggested actions to take. Robust charting for easy data consumption. Charting (line, bar, doughnut). Parsing of log files. Log file filtering by timestamp, error & exception. The upcoming features provides powerful features that allow for quick insight to data that will reduce the time for resolution. Having log parsing will allow quick insight to the issue and quicker resolution. Confidential – Oracle Internal/Restricted/Highly Restricted

Customer Feedback Providing feedback is easy using one of two methods: via Analyzer Note via Analyzer Output Confidential – Oracle Internal/Restricted/Highly Restricted

Thank You! Q&A Confidential – Oracle Internal/Restricted/Highly Restricted

Customer and Support Services - Tech Oracle Support Demo Booth Moscone South, The Exchange Customer and Support Services - Tech CSS - 11 Come see demonstrations of the EBS Analyzers. Get answers to your Analyzer related questions. Provide us with your feedback on the EBS Analyzers

Recommended Conference Sessions TIP4419: Oracle E-Business Suite Automation and Support in Oracle Cloud MONDAY, 12:30 – 13:15 MOSCONE NORTH – ROOM 21 TIP4416: E-Business Suite Analyzer Diagnostics: A MUST HAVE for All Companies TUESDAY, 12:30 – 13:15 MOSCONE SOUTH – ROOM 216 TIP4418: The Ins and Outs of Oracle Transportation Management Cloud Service: Integration THURSDAY, 10:00 – 10:45 MOSCONE WEST– ROOM 3000 TIP4421: User-Defined Attributes Framework: Extend Your Data Capturing in Oracle E-Business Suite THURSDAY, 14:00 – 14:45 MOSCONE NORTH – ROOM 20