How to Stay on Board and Ride the Waves of Changes in SNAP VaCMS Screens How to Stay on Board and Ride the Waves of Changes in SNAP BPRO 2017 Spring Conference

Special Thank You . . . Many thanks are given to Amy Phillips, SNAP Consultant in the Eastern Region. Amy worked very hard in gathering information from VaCMS to be included in this presentation. We appreciate all of her hard work and efforts she put into working on this project.

Transferring a Case to another Locality From the Left Navigation menu, select Data Collection, then Case Action. Enter the Case # for the case you need to transfer. Select Case Change / Closure from the What action do you want to perform? dropdown menu. Click Next. From the Do you wish to continue? dropdown menu, select Yes. From the Left Navigation menu, select the Household Address – Summary page. Click the edit icon next to the current household address. The Household Address page displays. In the Address Information section, enter the new address. Click the Get Locality button, then select the new locality from the Locality dropdown menu. Click Save + Continue and complete the case action, then proceed to the Case / Application Assignment page in the Maintain LDSS Resources section of the left navigation Enter the case number you want to transfer in the Case / Application # field. Click Display. Click Transfer Case.

Special Considerations Although the customer’s MA, SNAP and / or TANF benefits will remain the same, CC eligibility results will vary from locality to locality. Thus, a customer may or may not continue to receive CC benefits after moving to another locality. Before attempting to transfer a case to another locality, pay close attention to the status of the case. Workers should not transfer: Pending applications Add a person cases Renewals (Pending renewal, overdue renewal or renewal due in the same month of the transfer) Cases with pending verifications due    Note: TANF benefits may not remain the same as TANF benefits are based on the locality's Group Number.     

QRG’s Transferring a Mixed Case Converting Applications to Changes or Renewals in the VaCMS

Transferring a Case to another Locality

Transferring a Case to another Locality

Transferring a Case to another Locality

Transferring a Case to another Locality

Transferring a Case to another Locality

Transferring a Case to another Locality

Transferring a Case to another Locality

Case/Application Assignment

Case/Application Assignment

Case/Application Assignment

Advance Notice

Checking the Change Inbox

Checking the Change Inbox

Checking the Change Inbox

Converting a New Application from Commonhelp or RDE to a Change/Add a Person To convert a new CommonHelp or RDE application to a change / add a person: On the File Clearance - Results page, select the radio button next to the appropriate client ID. Select Yes from the Do you wish to view associated cases? dropdown menu. Select the radio button next to the case you wish to associate the application to listed under Cases Linked to. Select Yes from the Associate dropdown menu to associate the application to the selected case. Select Change / Add a Person from the Convert Application To dropdown menu. Click Next. The Application / Screening Summary page appears. Note: The Application Converted to Change checkbox will be pre-checked if you associated the application to an existing case during File Clearance. You cannot manually select this box if the application was not previously marked for conversion during File Clearance. You can deselect the box if Convert Application To was selected in error. Enter the appropriate Primary Worker ID and click Assign.

Questions ? ? ?

Thank you for Attending! Lisa Colandene-Nouri SNAP Consultant Northern Regional Office Lisa.colandene-nouri@dss.virginia.gov Ruth Ann Belcher SNAP Consultant Western Regional Office Ruth.belcher@dss.virginia.gov