Information Technology FY 2013 Sources and Uses (in millions) FY 2013 Sources: Computing & Communications Fund - $12.070 Telecommunications Fund - $0.278 Project Management Fund - $0.131 New Year’s Day Fund - $0.011 Note: In FY13 IT fixed rate charges to departments will total $10.592 million, of which $6.096 million (57.5%) is borne by the General Fund. All IT fixed rate charges are collected monthly and transferred into the Computing & Communications Fund.

Information Technology FY 2013 Sources and Uses (in millions) FY 2013 Uses: Personnel - $7.721 Services & Supplies - $3.226 Internal Service Charges - $0.650 Debt Service - $0.083 Transfers Out - $0.179 Other (Depreciation) - $0.631

Information Technology Budget History By Division (in millions) Note: In FY2009, Information Technology was a division of the Finance Department with a budget of $9.832 million and 47.50 FTEs. In February 2010, City Council approved the creation of the Dept of Information Technology (DoIT), and consolidation of citywide IT resources commenced shortly thereafter.

Information Technology FY 2013 Key Issues and Strategies Key Issues Implement the second year IT Strategic Plan initiatives, which will include ongoing funding strategies Begin upgrade or replacement of the Financial and Human Resource systems (ERP), and Tidemark Land Management system Launch 311 Citizen Service Center as primary point of contact for constituents seeking non-emergency information, service and support Complete the first year of the Desktop Replacement Program to replace aging computers

Information Technology FY 2013 Key Issues and Strategies Strategies Incorporate new on-line, web and mobile services, into all technology initiatives for constituents to conduct business 24/7 Increase wireless access in City facilities and invest in mobile technologies Reduce operating costs while increasing service delivery through strategic IT investment and partnership with department initiatives

Information Technology FY 2013 Key Issues and Strategies Strategies (continued) Elevate IT Security practices to address growing cyber security threats, compliance and regulatory requirements Implement a 3-year full IT cost recovery plan beginning FY2013

Information Technology Significant Changes From FY 2012 Budget Changes from FY 2012 Budget Transfer of 3 FTEs from Police, Transportation and Water & Power to act as IT systems specialists in support of technology specific to those departments Assumed $297,000 in maintenance contracts on the financial and payroll systems Established a citywide Desktop Replacement Program at $296,000 to deliver improved desktop computing, provide reliable and modern equipment, and reduce overall desktop support costs