Cisco VOIP & Unified Communications ICTF 2008 Talk about the market Cisco IBM Microsoft Google and others are all heading towards the same point A Web2.0 enabled business environment that will enable the workforce to breakdown the traditional silos of business, to find the talent they need to bring to bear on a project or opportunity and ultimately increase the corporations effectiveness..and reduce the current “information overload” we are all suffering from today. This digital world is likely to be access via some sort of portal.. Microsoft - Outlook/Exchange augmented by Livemeeting / Sharepoint / MOC and Groove… more around messaging and filesharing backed up with as you know their own UC solution set. IBM have Lotus Notes/Domino augmented with applications such as Websphere / Webportal , QuickR, Lotus Connections and of course sametime… are coming at this from a more similar vein to us… but very much centred around the WEb2.0 world with platforms such as connections…using our UC solution set to enable the people component Google with Googletalk, Google apps.. All in a hosted environment And ourselves who in truth are coming at it very much from the collaboration front with application platforms such as Webex and Webx connect, combined with our own UC applications and infrastructure.. But fundamentally open to allow our customers to integrate 3rd party applications such as Oracle, IBM or Microsoft. So we are I think starting the “War of the portals”, … to be sure Cisco’s aim here is not to become the IBM or MS or Oracle, more enable their apps to connect with people. So this week we will talk about our vision of this future… next week we will show you through a demonstration what that future world may look like. Cisco VOIP & Unified Communications ICTF 2008

Cisco Unified Communications Endpoints Unified IP Phone 7985 Cisco Unified IP Phones Wireless IP Phones IP Communicator Unified Personal Communicator Dual Mode Phones Call Control Communications Manager Express Communications Manager Cisco Unified Presence Communications Manager Bus Edition Smart Business Communications Sys Infrastructure Routing Switching QoS Security Voice Gateway Session Border Control CUBE Messaging Gateway Applications Cisco Unity Messaging Unified Video Advantage Mobile Communicator Unified MeetingPlace Conferencing Unified Customer Contact Unified Workspace Licensing Unified Presence Cisco Unified Communications is a complete solution Infrastructure solutions such as routers, switches, voice gateways and firewalls Also have Cisco Unified Messaging Gateway-solution that enables an end to end Cisco messaging solution working with third parties such as Avaya Cisco Unified Border Element (CUBE) – a Session Border Controller (SBC) which runs on select Cisco IOS routers including ISRs Services Call processing Presence Applications Unified messaging with Unity/Connection/Express Audio, video, web conferencing with MeetingPlace Video solutions Cisco Unified Workspace Licensing CRM connectors for seamless integration with business systems Unified clients such as Mobile Communicator, Personal Communicator Endpoints (both Cisco and third party incl Nokia dual mode handset)

Every Experience is Delivered by the Network Everywhere, every time, every device, every media, everybody! WebEx TelePresence Clearing: Where you can create your workspace on demand by drawing from a pool of unified communications services that are offered by the network. It doesn’t matter what device you’re using, doesn’t matter where you are, as long as your connected to a network. Creating this workspace would be as simple as touching the devices you need. Imagine how consistent and compelling the user experience would be Intelligent Network

Ian Forrest Product Sales Specialist Unified Communications