LIFE INSURANCE PRESENTAION AIO CONFERENCE 3RD JUNE 2014 LIFE INSURANCE PRESENTAION 11/14/2018

Introduction to UAP

Foot prints

The Partnership Kenya In line with UAP strategy on aggregator groups and county outreach, the UAP Alternative channels & Distribution engaged FEP aggregator group for a beneficial partnership. The partnership offers the two companies a synergistic benefit to its members and clients. UAP seeks to enhance the quality of lives across the country thus complementing FEP’s strategy to add value to its members and clients as well as put its agency business on a growth trajectory.

Insurance Premium Trend

Profitability trend 110% CAGR 70% CAGR

LIFE ASSURANCE – A MARATHON 11/14/2018 LIFE ASSURANCE – A MARATHON

AGENDA Key drivers of success – long term business Value Proposition – products\solution Distribution – Going to market Systems & Processes – business model Investments - Asset / Liability management Social – Economic factors Risk Management Capital management 11/14/2018

Introductory Header Goes Here 11/14/2018 KEY DRIVERS OF SUCCESS Introductory Header Goes Here

Key drivers of success Value Proposition What does the market need What is the value proposition Products – protection, savings, pricing, guarantees, profit sharing, underwriting, administration 11/14/2018

Key drivers of success Go to market 11/14/2018 Distribution – key differentiator & driver of growth Consumer buying behaviour Products on offer Advisors, brokers, mobile, online, shopassurance, mallassurance, bancassurance, direct sales, aggregators….. UFS- 27M loss (2012: 20M loss) Uganda life 14M loss (2012: 67M loss) Rwanda 89 M loss (2012: 39M loss) DRC – 39 M loss ( 2012: 21 M loss) Investments- 35M loss (2012: 6M loss)

Key drivers of success Systems & processes Architecture and operations Scalable operating models – to support new channels and evolving products Market positioning Customer experience 11/14/2018

Key drivers of success Investment management Asset – liability management Products and contractual obligations Creator of value to policyholders 11/14/2018

Key drivers of success STEEP 11/14/2018 Consumer behaviours – social networking, risk awareness, customer expectations, stakeholder trust Demographic shifts, new family structure, aging, dependency ratio, dynamics of the middle class Information & analysis, devices, software & applications Urbanisation, inflation, social security & benefits, financial markets Regulatory reform, tax treatment, political stability UFS- 27M loss (2012: 20M loss) Uganda life 14M loss (2012: 67M loss) Rwanda 89 M loss (2012: 39M loss) DRC – 39 M loss ( 2012: 21 M loss) Investments- 35M loss (2012: 6M loss)

Key drivers of success Risk Management 11/14/2018 Pricing risks – mortality assumptions, severe events, new business, lapse rates, etc. Market viability Asset related risks Counter party Risk contagion Governance & internal controls UFS- 27M loss (2012: 20M loss) Uganda life 14M loss (2012: 67M loss) Rwanda 89 M loss (2012: 39M loss) DRC – 39 M loss ( 2012: 21 M loss) Investments- 35M loss (2012: 6M loss)

Key drivers of success Capital Management Regulatory capital 11/14/2018 Regulatory capital Economic capital Solvency Reinsurance products UFS- 27M loss (2012: 20M loss) Uganda life 14M loss (2012: 67M loss) Rwanda 89 M loss (2012: 39M loss) DRC – 39 M loss ( 2012: 21 M loss) Investments- 35M loss (2012: 6M loss)