Partnering with Microsoft to Deliver Student E-mail Mark Doering Manager, Systems and Programming

Who Are We? Largest community college system in Missouri Four campuses Three education centers Non-credit continuing education courses Various workforce development initiatives 25,000 credit students each semester 48,000 non-credit each year 28,000 workforce development students

STLCC Infrastructure SunGardHE Banner ERP system All employees login through network accounts All employees have Exchange mailboxes Growing use of Blackboard Goal is to eventually authenticate all students through individual network accounts

Why Issue Student E-Mail Many students do not have an e-mail account Many students do not update their Banner information when they change e-mail accounts Faculty and Staff want a standard, reliable student e-mail address for communications New STLCC OneCard ID requires an e-mail account College wants an ongoing relationship with, and a means to contact, alumni

Student Requirements .edu address to take advantage of specific services and offers Sufficient storage for pictures, e-mail etc. Works on multiple common platforms Windows , Mac, Mobile IE, Firefox, Safari, Opera Reliable spam management Effective spam and virus filtering Personally controlled safe and block lists

College Requirements Limited support and staffing Limited cost or no cost E-mail account name sourced in Banner Use existing Microsoft Active Directory (AD) and Identity Lifecycle Manager (ILM) infrastructure No advertising

Why Microsoft Live@edu A set of online communication and collaboration applications hosted by Microsoft 5GB Hotmail (or Exchange) Inbox 5GB SkyDrive 1,000 document Office Live Workspace with SharedView (beta) Personal web/blog/discussion site and blogging tool IM, SMS (Alerts), and Mobile access Works on common platforms (Windows/Mac, Firefox/Safari) Uses College domain name and branding Students get a professional @my.stlcc.edu address for life No ads for students in e-mail interface

Student E-mail Decisions Accounts are for current, registered, credit students Accounts are created in Banner when they register Student may forward e-mail from Microsoft Live@edu Accounts are marked as “Alumni” when student has not registered for three terms All accounts will use the @my.stlcc.edu domain name

Live@edu Data Requirements Sign-in name (mbialystock@my.stlcc.edu) Birthdate Offer ID (current student or not) Temporary (first-time) password

Data Processing Plan Banner process runs in batch after COB Create 3rd Party ID in Banner Create Windows Live address in Banner Import Banner information into ILM ILM provisions AD account ILM provisions Windows Live account

Initial Startup Preparation Verify existing AD information name against Banner student and employee information and make corrections in AD,where necessary For staff, load Banner with existing AD account name Have Banner generate 3rd Party IDs for all other person records

Processing Implementation Banner Active Directory Exchange Extract Data MA Identity Lifecycle Manager CSV File MA MA Metaverse

Identity Management CSV Object=Person Display Name Name Given Name Initials CN samAccountName PIDM Birthdate Student ID Status Indicator Metaverse UID Windows Live ID “A” number TempPassword Active Directory Object=User ExtAttribute PIDM ExtAttribute BD ExtAttribute AID ExtAttribute Status Windows Live Object=PassportUser SignInName TempPassword OfferID

Promotion and Marketing Website with: Overview Getting Started FAQs Documentation Signs and Posters Flyers Ads in printed schedule Faculty communications

Info on my.stlcc.edu Windows Live

Windows Live Mail

Microsoft Office Live Workspace Anywhere Access Save 1,000+ Microsoft Office documents in one place Access them from almost any computer with a Web browser Open and save files directly from Word, Excel, and PowerPoint No more flash drives or sending yourself documents via e-mail Share with Others Invite people to your workspace You control who can view, comment, and edit your documents Stop manually merging versions from multiple people Organize a Study Group Work together on assignments and share notes from class Keep a shared schedule and task list for your group

Future Plans SungardHE Banner will provide student and employee updates to ILM in near real-time ILM will provision Active Directory and Windows Live accounts in near real-time from the Banner data stream Provide self-service password reset capability for AD and Windows Live accounts Once student accounts are enabled in AD, LDAP enable Blackboard and Banner Self-Service

Lessons Learned With ILM, it was just as easy to provision AD and Windows Live accounts as it would be to just do Windows Live No hyphens (-) or apostrophes (‘) in Windows Live user names / AD samAccountNames Multiple support groups at Microsoft ILM / MIIS Windows Live Program Windows Live MA Windows Live MA Error Message Interpretation

Summary Low cost way to offer student e-mail E-mail is easily branded for the institution E-mail and lots of other functionality at no cost to the student Directory integration requires ILM

Resources STLCC Windows Live Information Microsoft Live@edu FAQs http://www.stlcc.edu/ Microsoft Live@edu FAQs http://get.liveatedu.com/Education/Connect/FAQ/ Student information on Live@edu http://my.liveatedu.com/ (Silverlight) Microsoft Live@edu Blog http://edublogger.spaces.live.com/

Contact Us Mark Doering Manager, Systems and Programs mdoering@stlcc.edu 314-539-5078