Introduction to Travel and Tourism Going Places: An Overview of the Travel Industry Chapter 1

Travel Defined Travel = going from one place to another—and doing things when arriving there—for reasons not associated with everyday life. Leisure travel = travel for the purpose of enjoyment. Business travel = travel beyond one’s general home area for work-related reasons.

Other Travel Terminology Transportation – moving of people and things Hospitality – lodging and food services industries Tourism – organizations that promote travel (especially leisure travel)

Sectors of the Travel Industry Air transportation industry Lodging companies Travel agencies Corporate travel services Cruise lines Motorcoach operators Tour operators

Sectors of the Travel Industry (cont.) Food services Car rentals Rail travel Meetings and conventions Sports and entertainment management Attractions

Sectors of the Travel Industry (cont.) Theme parks Stores and shops Parks and recreation programs Governmental regulatory agencies Destination marketing organizations

Sectors of the Travel Industry (cont.) Research companies Insurance companies Financial companies Technology providers Trade associations Travel publications Professional services

Career Opportunities in Travel Endless choices Ability to make a difference Wide-open path for career advancement It’s fun!

How Travel is Sold Consumers – those who use the travel product Suppliers – companies that create, own, and provide the travel products being sold Intermediaries – companies that act as go-betweens, linking suppliers with the public

Distributing the Travel Product Directly vs. indirectly Commodity vs. experience

Three Types of Travelers Dependables Venturers Centrics