My Account and Online Services PANNIN’ FOR GOLD My Account and Online Services

Comprehensive website that is up to date, at a minimum What are the elements of a good web site. Early web sites were online brochures. Content was driven by marketing and advertising. Next content was good information – maps – locations – phone numbers maybe a mail to form. Now e commerce can drive traffic – Amazon – ebay – ofphoto. Best of both worlds good content and ecommerce. Customers can find out information and then act on it.

Citations Website on back of ticket Online payments Online appeals Pay citation Next progression appeal citation – few more business rules Easy Permit sales – commuter permit or summer permit, no restrictions After you have mastered these two basic eservices, then go to an account or portal

howdy main page

Customer can see all information we know about them Customer can add themselves to a waitlist

Customer can see all information we know about them Customer can add themselves to a waitlist

Customer can see all information we know about them Customer can add themselves to a waitlist

Customer can see all information we know about them Customer can add themselves to a waitlist

Customer can see all information we know about them Customer can add themselves to a waitlist

Customer can see all information we know about them Customer can add themselves to a waitlist

204,191 logins March 12 – September 30, 2008 My Account Logins Online Transactions February 2003 – January 2004 1,000 online transactions(%?) $5,000 February 2004 – January 2005 22,854 online transactions (29% of total) $1,703455 (42% of total) 77% of $ automated 47% of transactions automated February 2005 – January 2006 35,083 online transactions (43% of total) $2,581508 ( 57% of total) 81% of $ automated 56% of transactions automated 204,191 logins March 12 – September 30, 2008

Links from Other Websites This is an easy way to make sure the information about your department is correct. We strongly encourage that other groups have a link to our site, instead of posting information about parking and transportation on their sites. It is too difficult to continuously check for accuracy on other sites.

Google Analytics Free to universities

transport.tamu.edu What are the element of a good web site? Early web sites were online brochures. Content was driven by marketing and advertising. Next content was good information – maps – locations – phone numbers maybe a mail to form. Now e commerce can drive traffic – Amazon – ebay – ofphoto. Best of both worlds good content and ecommerce. Customers can find out information and then act on it. Search is the new menu – great search is critical – new web user are relaying on search over menu items. Older user are still menu oriented. Search engine ranks are affected by the number of trusted referring sites, frequency of updates Google search is free for universities

RSS Feeds Real Simple Syndication Readers built into email clients, web browsers, custom search pages (iGoogle, Yahoo) Push communication, passive, time-sensitive

My Parking Account Newspaper Ads Screensavers in computer labs Campus-Wide Email Bus Banners Video Use theatre arts students This was a video stream project. A neo was sent out with a link to this 60 second video. Budget was $1500 Crossed over half-million logins in September