Win2k3 EoS and Enterprise Modernization Matt Starkie Business Architect WW DC and Cloud Infrastructure CoE Microsoft

The Microsoft Enterprise Transformation Story We did this ourselves starting in 2005 It continues today Our Initial Destination was our consolidated Datacenters. This evolved in to Private Cloud Our Current Destination is the Cloud

Some Numbers on the journey Year 2 – # of Apps Started With – 2,459 # of Apps Retired – 621 # of Apps Added – 487 Reduced by 134 Year 3 – # of Apps Started with – 2,325 # of Apps retired – 800 # of Apps Added – 116 Reduced by 684 Year 4 – # of Apps Started With – 1641 # of Apps Retired – 350 # of Apps Added – 74 Reduced by 276 The journey continues……… Some Numbers on the journey

Objectives for Win2k3 EoS / Enterprise Modernisation Identify Existing Risks in Applications Reduce Risk Exposure Reduce Financial Exposure Leverage Newer Capabilities Reduce Time to Value of Services Simplify the Environment

Why? Organisations have an Application Transformation Challenge, still The Traditional Destination has evolved Organisations are going BiModal Risk vs Cost – what’s your preference? What’s your exposure? What are we hearing that is relevant to you General Themes Specific Role Viewpoints

Going Bi-Modal Fast Twitch AND Slow Twitch Agility Revenue, Brand, Customer Experience Agile, Kanban Empirical, continuous, fail faster Startups, small, short term deals Good at new and ambiguous projects Business-centric, customer focused Short – (days, weeks) Goal Value Approach Governance Sourcing Talent Culture Cycle Times Reliability Price for Performance Waterfall, V-Model Plan Driven, Approval Based Enterprise Suppliers, long-term deals Good at conventional process/ projects IT Centric, customer removed Long – (months / years)

Current State Slow Twitch Time Fast Twitch Target States And Start Again

Win2k3 EoS / Enterprise Modernisation – Common Themes Again, we’ve just done this on the desktop!! Our solution works as is, why change it? We don’t need any help, we’re all covered This is an IT problem This is a Business Problem What are you trying to sell us this time? Yes we have a problem, we don’t know how big or where to start Another vendor trying to scare us into buying from them We haven’t budgeted to address this You’re no different than the other vendors Yes we’re an ITIL shop……… Show me the value We want this to be the last time we do this

Win2k3 EoS / Enterprise Modernisation – Role Based Viewpoints Viewpoint Perspectives CIO Strategy Lines of Business Business Relationship Managers Enterprise Architecture Senior IT Roles Innovation Teams Finance and Procurement Legal

How to Start Understand your problem Communication – Early, Often, Relevant Service RACI Service Cost is Key How Much today How Much in future Avoid Analysis Paralysis Lower the time to Value Offload Risk Outcome based solutions

How to Start

Accelerated Application Modernization Approach Discovery &Rationalisation Sprint Project – Assessment & Planning Sprint Project - Migration CSA Start Week 1-4 Week 5-12 Weeks 13-26 July 2015 Environment Data Collection Low Complexity Migration Planning (3rd Party & MS) Microsoft Velocity Migrations Testing and Remediation Quarterly CSA Server Count Defined Objectives Service Catalogue Findings and Reports 5-10 Application Migration Pilot CSA Accountability Roles and Responsibilities Custom Application Review and Validation Impact Project – Assessment & Planning Impact Project - Migration Initial Business Case Analysis (CSA & Risk Impacts) Week 7-15 Week 15 – TBD (ASAP) Medium Complexity Migration Planning Governance and Risk Mitigation Microsoft Velocity Migrations Partner Migration Management Business Impact, Risk, Schedule and Approach Business Testing and Remediation End User Communication and Training Complexity Project – Assessment & Planning & Migration Week 15 onwards Target Destination Decisions Target Destination Design / Build / Operate

Application Categorisation Examples Discovery & Rationalisation Assessment & Planning Target Migrate Priority ID Application Business Unit Service Owner Server role Microsoft app Third-party app Custom app User Numbers Retire Rehost Revise/Refactor Rebuild Replace Private Cloud Public Cloud Hybrid Cloud Do Nothing High Medium High Medium Medium Low Low 00001 Email Information Technology ?? 200+ 00002 CRM Sales 00003 ERP Procurement 00004 Records Management Legal 500 00005 Work Order Processing Consulting 100

Cost Management Accountability 11/14/2018 Cost Management Accountability Online operations costs Allocated costs Unallocated costs Online services costs Datacenter services Bandwidth Network equipment Incident management Infrastructure services unallocated Dedicated servers Services direct costs Total Online Ops Costs Rated kW X $/kW Mbps X $/Mbps Servers X $/Server Incidents X $/Incident Infrastructure Services Unallocated Costs Lead Time Capacity Servers X $/Server People Vendor Hosting Bandwidth Tier 2 Support = + + + + + + + Engineering and Service Team accountability Infrastructure Services accountability Online Services focused on cost drivers and online service direct costs Infrastructure Services focused on reducing “cost-per” drivers and managing Infrastructure Services Unallocated Costs and Lead Time Capacity © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Why Microsoft? We’ve Done This Before, countless times We know Your: Organisation Industry Geography Experienced Resources Onshore Offshore Tailored and Proven Approach Choice of Destinations Microsoft Non-Microsoft Shared Interests and Goals The clock is ticking!!!!

Questions? Matt Starkie Business Solutions Architect WW Datacenter and Cloud Infrastructure CoE mstarkie@microsoft.com

11/14/2018 © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Target Workstream Set the Target Destinations to work towards Principles Private Cloud Unless…… Public Cloud Unless…. Hybrid Cloud Unless… Pre-requisites Identity Strategy Comms Plan CAPEX / OPEX Goals Justification for change Destination Build Internal Resource External Resources Mixed?

Discovery & Rationalisation Workstream Catalog Software, Workloads, Owners, Stakeholders Self-Service tools Microsoft Assessment and Planning (MAP) Toolkit Dell ChangeBASE Lakeside Software SysTrack Internal Resources Dev Teams Business Units Long Serving Employees Service Desk System integrators Microsoft Services Microsoft partners Non-Microsoft Partners

Assess & Planning Workstream Asses Service Components Business Criticality Mission Critical Important Marginal Duplicate Gartner 5 R’s Retire Rehost Refactor / Revise Rebuild Replace Complexity / Risk High High to Medium Medium to Low Low

Migrate Workstream Who, When, What, How Much? How Much? Who? Internal Resources External Resources COTS Upgrades Remember Service Owners When / What? Simplify first Mix of Risk / Complexity Leverage Cloud Plan for Vacations How Much? Internal cost vs External Remember licensing Remember OPEX Budgetary Year