Gautrain System from An Operator’s Perspective Francois Levert– Service Delivery

The Gautrain 80 km between Pretoria and the historic center of Johannesburg, and between Sandton and OR Tambo Airport 10 stations (3 underground and 7 above ground) each of them associated with a parking (apart of ORTIA) One Train Depot for maintenance activities at Midrand 24 Bombardier trains. Composition of the train set = 4 coaches. Can be coupled to reach 8 coaches. Max speed: 160 km/h Feeder system of 125 buses for 450 commercial km (36 routes departing from 8 stations) and 2 Buses maintenance depot. Midi buses system with 6 routes, 4 Under discussion Operating hours from 05h30 to 20h30, with headway between 10 and 30 minutes 60.000 passagers/ weekday and open 365/ year gautrain.co.za | 0800 GAUTRAIN

Already some constraints Single track Common section NS / EW Crossing of track Few intermediate signals Rolling Stock (24 sets only) gautrain.co.za | 0800 GAUTRAIN

Can win only if everything is connected. Integration is the Key Gautrain’s 3 modes of transportation: Train Buses Midi Buses Other Modes of Transportation: Uber Taxify Meter Taxi/ Tuck Tuck and Drop Off Car rentals Can win only if everything is connected. gautrain.co.za | 0800 GAUTRAIN

Buses EFFICIENCY FIRST How to make the buses more Efficient, more cost effective? How to balance the route? Short, Long? How many Buses allocated for each route? Which type of bus? Long bus, short bus? Which frequency? CHALLENGE FOR THE FUTURE How to connect Buses to Trains when degraded mode? gautrain.co.za | 0800 GAUTRAIN

Midibuses 2015 with 3 Routes 2016/2017 3 more Routes 2018 3 More Routes to be introduced => in total 9 Routes Why it does work? Small Adaptable Convenient Reliable Safe Friendly. gautrain.co.za | 0800 GAUTRAIN

Trains Composition of Trains – 4 Cars & 8 Cars. Dwell Time (off peak/Peak) Speed of Trains (off peak/Peak) Reserve Trains – for an objective of capacity of the system – better at the depot or in service? Position of reserve train Associated signalling system to be enhanced ? gautrain.co.za | 0800 GAUTRAIN

Optimisation of Gautrain System for future stations Where do we need to build our stations? In City Centre? Outside City Centres? What about Car Park? Closed to station or away from the station? What about Fare Gates? Do we need them? Space Available – How can we generate income from what we own? gautrain.co.za | 0800 GAUTRAIN

Province development A railway line is a lever for development of the province BUT it is a huge cost.   Aim is to help people to move, to develop economic, to reduce pollution etc… But only one goal = to help to the success of the Province by transporting a huge number of people per day. Gautrain morning peak, there is a ratio of 1 fourth compared to fourth . Is it well balanced? More and more offices in Sandton. 3 new big buildings to open soon. What will be the future of that type of development? gautrain.co.za | 0800 GAUTRAIN

Communication Strong development in term of communication to passengers Came from a very basic minimal communication to extensive communication. Trend is to go to a dedicated communication to each individual.   Challenge: more you give, more the customer is expecting. People wants to know what is happening to them, not what is happening for their transport system. What can we do for the future? gautrain.co.za | 0800 GAUTRAIN

Thank You. But don’t forget: If you continue to do the same thing, we will get the same result. We’ve got the power to change our future, it is for us to decide when we start to do it. Thank You. gautrain.co.za | 0800 GAUTRAIN