Business Demo
What is Mention My Biz? The social referral platform that enables businesses to drive and reward customer loyalty for word-of-mouth marketing (WOMM) campaigns in a digital age.
Only 29% of customers actually make a referral – Texas Tech Why invest in Word-of-Mouth Marketing(WOMM)? If you could master what has been identified as the most valuable form of marketing— the one that consumers trust above all others and the one that is most likely to drive sales for your company — would you instead choose to ignore it or leave it to chance? - Forbes Only 29% of customers actually make a referral – Texas Tech Lifetime Value (LTV) of a referred customer is 16% higher – Wharton School of Business
Why Mention My Biz? Driving Customer Referrals Has Never Been Easier…or Smarter Collect Endorsements – positive-only customer reviews Reward Referrals – drive referrals to your business by offering incentives Grow Customer Base – increase sales with every new customer referred Track Campaigns – customized dashboard to quantify activity Employee Performance Insights – reward employees that receive endorsements and referrals Access to New Customers – with a Marketplace offer, introduce your business to our database Cultivate Loyalty – offer a loyalty card to reward frequent purchases
How it Works – For Customers: Download the FREE App Find favorite businesses Share referrals & endorsements with friends Earn points & rewards for activity & frequent purchases Redeem points and rewards earned
How it Works – For Businesses List your business with Google (skip this step if complete) Setup Business Account Profile Develop Incentive Rewards (see next slide) Launch & promote your rewards (customizable marketing materials available) Track and fine-tune your results
Developing Incentives Cash or Non-cash based incentives can be selected for each of the four incentives to set up your business. Keep in mind non-cash based incentives perform 24% better than cash-based incentives. Offered to new customers when referred by friends Earned by customers that refer friends your business Users can buy with points they earn via app activity Earned with frequent purchases New Customer Reward Referral Reward Marketplace Reward Loyalty Card Reward
Results – For Businesses Positive-only customer reviews (endorsement badges) Increased customer referrals Deeper customer loyalty Business Growth High ROI on investment
App Tour
App Tour
Business Dashboard Tour Businesses:
Business Dashboard Tour Navigate to Mention My Biz demo account and share screen to continue live tour.
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