Educational Testing Service 2018–19 Test Operations Management System (TOMS) User Improvements and Help Site Educational Testing Service

TOMS User Logon Process for 2017–18 An individual TOMS user could only have one user role, and the user role had to be the same across multiple organizations. If a user had a role in multiple organizations, he or she was given the highest role access to all associated organizations. In some instances, giving the user the highest role access for all organizations raised local security concerns. In order to have multiple different roles across different organizations, the user was required to have more than one logon ID. 2018–19 TOMS User Improvements and Help Site

TOMS User Logon Process for 2018–19 Users will have the ability to log on with a single user logon ID and password and toggle between the California Assessment of Student Performance and Progress (CAASPP) and English Language Proficiency Assessments for California (ELPAC) TOMS. Users can access multiple roles during logon with one logon ID. This functionality will be available September 4, 2018. 2018–19 TOMS User Improvements and Help Site

Changes in User Upload [File Specifications] tab: Specifications for the “Email Address” and “Role in Organization” fields are updated in the “Acceptable Value” column. The “Delete Role” value will be removed from the “Role in Organization” drop-down list, and column G will be added to specify if the role must be deleted from the system. [User Upload Template] tab: One user ID can be associated with multiple roles and organizations. The user is able to delete a role by using the “Delete Role” column. 2018–19 TOMS User Improvements and Help Site

User Upload Rules User will be able to upload the roles that are lower in the hierarchy. For example, a local educational agency (LEA) CAASPP coordinator can add the test examiner role, but a test site coordinator cannot add an LEA CAASPP coordinator. User cannot upload the same role as his or her own. Multiple add and delete actions can be performed for the same user ID via the same upload template. One or multiple roles can be associated to one or multiple organizations in a single template. 2018–19 TOMS User Improvements and Help Site

Which User Role(s) Can Edit the User Template? LEA CAASPP coordinator Test site coordinator 2018–19 TOMS User Improvements and Help Site

TOMS Logon Screen The TOMS Logon screen will remain the same. 2018–19 TOMS User Improvements and Help Site

Two–Step Authentication Users logging on to TOMS for the first time will need to complete a two- step authentication via email. The email is generated and sent immediately to the user’s email address with a six-digit verification code that expires in 15 minutes. Once the code is entered, the user will be directed to TOMS. If a user uses a different browser, private browser, or different device, or if cookies are cleared from a user’s device, the user will be asked to complete the two-step authentication once again. 2018–19 TOMS User Improvements and Help Site

TOMS Welcome Screen The Welcome screen now allows users to toggle between CAASPP and ELPAC; otherwise, the user will see only one program option. Users are able to select the appropriate role if they have multiple roles. 2018–19 TOMS User Improvements and Help Site

TOMS Logon: Filter by Role The filtering feature allows a user with multiple roles in multiple organizations to filter by role or organization. 2018–19 TOMS User Improvements and Help Site

TOMS Dashboard Once logged on to TOMS, the user can switch between CAASPP and ELPAC by selecting the option from the left navigation bar if he or she has access to both programs. 2018–19 TOMS User Improvements and Help Site

Navigating to Contextual Help Users can select the question mark and access contextual help. 2018–19 TOMS User Improvements and Help Site

Contextual Help (1) Contextual help allows access to secure resources using the same logon credentials as TOMS. 2018–19 TOMS User Improvements and Help Site

Contextual Help (2) Additional content will be added throughout the 2018‒19 CAASPP and ELPAC administrations. 2018–19 TOMS User Improvements and Help Site

Support LEA CAASPP coordinators contact the California Technical Assistance Center for support: Monday–Friday from 7 a.m.–5 p.m. PT Phone: 800-955-2954 Email: caltac@ets.org CAASPP Portal: http://www.caaspp.org/ LEA ELPAC coordinators contact the ELPAC Customer Support Center for support: Phone: 844-782-2714 Email: elpac@ets.org ELPAC Portal: https://www.elpac.org/ 2018–19 TOMS User Improvements and Help Site