Videos You Can Use Montana SMP

Outreach Panel- Medical Provider Videos and Partnersihps Kris Gross and Renee Labrie-Shanks

Useable Medicare SMP Educational Video Series MT SMP wrote and produced a series of 4 videos available on YouTube They are branded with National Logo and phone for all to use Montana SMP has produced a four-part video series for outreach purposes. The videos are written following a storyline of Bill, a person on Medicare, to make it easy and interesting to follow along. They are all from 2-3 minutes long and can be watched in succession or one at a time. The characters are played by Montana SMP volunteers Bill and Nancy, (no paid professional actors). Montana SMP took into consideration with branding to make sure any state SMP could also use the videos for outreach. Though they do state at the end they were created by our program, they are titled in a way that any SMP could utilize them.

Useable Medicare SMP Educational Video Series Places and ways to use include: Website, including partner websites (libraries, senior centers, etc) Use in presentations where WiFi available Use as part of volunteer training They are uploaded to YouTube for any and all use. It is recommended they be imbedded in SMP websites as a series people can click on; they can be shared via Facebook; and partners including senior centers and libraries could have the links on their websites as well. Finally, since they are accessible via internet, presenters could show them at outreach events.

Useable Medicare SMP Educational Video Series Episode 1: https://youtu.be/WCu2Ep8Z8HQ   Episode 2: https://youtu.be/QgNLjtC_Qzk Episode 3: https://youtu.be/JQfcAPfu6Fo Episode 4: https://youtu.be/zRB_ZVnfK6U These are not loaded for public as of yet, they will be when I return. Once they are, they will automatically play one after the other if people watch one. These were all filmed in one day by two non-paid MT SMP volunteers, not actors. Which is another example of how to utilize your volunteers!

Useable Medicare SMP Educational Video Series They will be uploaded into Resource Library and available for all beginning next week. Contact Montana SMP Program Manager Renee Labrie-Shanks with any questions. rlabrie@missoulaagingservices.org

Leveraging Medical Clinics as SHIP Partners Kris Gross Iowa SHIIP Director

Based in Iowa Insurance Division Iowa SHIIP Based in Iowa Insurance Division Centralized model 140 sponsors sites 363 volunteer counselors

Getting Ready & In the Door

Multiple Entry Points Clinic manager Care coordinator Pharmacy Uncompenstated care

Internal Medicine or Family Practice Long term relationship with general Medicare population

Incentives to Become SHIIP Sponsor Site Payer mix ACO involvement Cost of staff time dealing with Medicare issues Cost of insured Prescription compliance related to patient health

Overcoming Barriers to Sponsorship HIPPA Operational issues Build relationships with staff Help staff understand what SHIIP can do

Get the Right People in the Room Medicare Basics briefing critical Examples: Dealing with Part D restrictions LIS and MSP as resources Losing Medicaid benefits when Medicare eligible

Making It Work

Clinic Success Identify a champion in the staff System for referring patients to SHIIP Sharing information to do Part D comparisons Mailing to patients turning 65 Include LIS/MSP screening in charity care applications

Volunteer Counselor Preparation Understand clinic environment and incentives Experienced counselors Pro-active—build referral process; nurture relationships; problem solve Training and materials to support volunteer counselors

For more information: Kris Gross Iowa SHIIP Director 515-242-5190 kris.gross@iid.iowa.gov