Leak Management Best Practices Central Hudson Gas & Electric Corp. Leak Management Best Practices Roundtable October 15, 2014
Today’s Agenda Company Overview Leak Survey Program Details Scheduling Data Transfer Leak Repair Program Leak Classification Central Hudson Practices Bonus Structure & Results Business Intelligence Summary
Company Overview Hudson Valley, NY 61,000 services 75,000 customers 174 miles transmission main 1,241 miles distribution main
Leak Survey- Details Work done by contractor 4 year contract Contractor qualified to classify leaks Perform existing leak surveillances Bonuses awarded based on performance: Distribution survey completion deadline is Sept. 1 Leaks found
Leak Survey- Schedule Annually Business district mains & services In 2012, revised leak survey frequency to: Annually Business district mains & services 50 miles of main 2,575 services Metallic mains & services not monitored & protected 230 miles of main 15,200 services Once every 5 years: Metallic mains and services protected against corrosion Plastic mains and services 961 miles of main 43,100 services Continuously during frost conditions: All cast iron mains 63 miles of main
Leak Survey- Data Transfer New inspection software implemented (2012) GL Essentials Everything (mains, services, meter sets, leaks, etc.) electronically mapped & assigned
Leak Survey- Data Transfer (cont’d) All inspections completed & submitted electronically More efficient scheduling More efficient surveying Completed work uploaded daily
Leak Survey – Field View
Leak Repair Program Leak Repair Program Leak Classification Central Hudson Practices Bonus Structure & Results Business Intelligence
Leak Classification
Leak Repair- CH Practices Target time for initial leak repair Type 2/2A within 30 days of discovery Type 3 within 6 months of discovery Above State Regulations Annually budget capital dollars for unidentified pipe replacements due to emergent leaks
Leak Repair- Details Combination of Internal & Contractor Crews Contract Details Multiple contractors on property Balanced Risk Approach between the company and contractors T&M type contracts for leak repair vs. no payment unless leak closes Two attempts to close assigned leak before payment Daily upload of repair records- penalties for late/missing paperwork
Leak Repair Bonus Structure Contract Details A 5% of contract leak cost bonus is awarded to a leak that a contractor fixes and closes on first attempt. Payable directly to crew members Implemented starting in 2013
Bonus Structure- Results From 2011-2013 company wide cost per closed leak repaired by contractors decreased by 10% During that same time period a 5% reduction in repair attempts per closed leak was realized The trend is continuing into 2014- cost per closed leak continues to decrease.
Leak Surveillance
Leak Repair- BI Software Business intelligence software presents real- time leak data in an organized way
Leak Repair- BI Software Dashboard displays data clearly
Leak Management- Summary A well-managed leak survey program helps drive a successful leak repair program Real time data from field crews is critical Success incorporating bonus structure into contracts. Business Intelligence is very helpful to manage programs
Questions? Erica Rybinski Tom Palmer