Defining your Inner Superhero RESIDENTIAL PROGRAMS & SERVICES PROFESSIONAL STAFF TRAINING 2018 Keener Scott Associate Director for Staff Development & Student Conduct

Defining your inner superhero What does it mean to be part of the RPS team? What is our vision and expectations for the upcoming academic year? What are our goals for the upcoming year? What is our role as educators? Who are our stakeholders and what is our focus with them? How can we create a positive environment for our residents and staff?

Defining your inner superhero PERIOD OF TRANSISTION CHANGES IN LEADERSHIP SHIFT IN PRACTICES SHIFT IN FOCUS CHANGES IN STAFF CHANGES IN JOB FUNCTION Transition can be stressful

Defining your inner superhero SELAH Relax Time to rebuild and redefine who we are a what we’re about. PAUSE AND REFLECT

Defining your inner superhero BEING A MEMBER OF THE RPS TEAM RPS Vision Statement We will strive to deliver a dynamic residential experience that every student values. We will also serve as an exceptional model for parents, faculty, staff, colleagues at other institutions and various stakeholders. While supporting the academic mission of the institution, we will create secure and encouraging communities where students have multiple opportunities to share feedback, openly express themselves and discover the unique differences and strengths in other students. University Housing (RPS) will accomplish this by focusing on transparent and open communication; by facilitating quality services and programs and by maintaining a high level of accountability.

Defining your inner superhero BEING A MEMBER OF THE RPS TEAM RPS Vision Statement Focus on transparent and open communication Facilitate quality services and programs Maintain a high level of accountability We have discussed outcome of this vision but I want to diver into it a little deeper. We need to define what this means and how we can accomplish it. What is transparent and open communication? How can we ensure that we accomplish this? How do we define quality? Let’s brainstorm about 5 of the services/programs we provide? Do they meet the definition of quality? If not what needs to happen to make it so? What do we mean by a “high level of accountability”?

Defining your inner superhero Expectations Attitude Communication Deadlines Decision making Dress Leadership Meetings Outlook & voicemail Professionalism Professional development Team Relationship with ADs & Director Student engagement Student issues Supervision Time management Visibility Communication topics As we talk about accountability this is a natural Segway into expectations. With there being a new director and associate director, I am hesitate in doing into new expectations. Here you can see what the current expectations have been.

Defining your inner superhero What is our role as educators? We have discussed outcome of this vision but I want to diver into it a little deeper. We need to define what this means and how we can accomplish it. What is transparent and open communication? How can we ensure that we accomplish this? How do we define quality? Let’s brainstorm about 5 of the services/programs we provide? Do they meet the definition of quality? If not what needs to happen to make it so? What do we mean by a “high level of accountability”?

Defining your inner superhero Who are our stakeholders and what is our focus with them? We have discussed outcome of this vision but I want to diver into it a little deeper. We need to define what this means and how we can accomplish it. What is transparent and open communication? How can we ensure that we accomplish this? How do we define quality? Let’s brainstorm about 5 of the services/programs we provide? Do they meet the definition of quality? If not what needs to happen to make it so? What do we mean by a “high level of accountability”?

Defining your inner superhero How can we create a positive environment for our residents and staff? We have discussed outcome of this vision but I want to diver into it a little deeper. We need to define what this means and how we can accomplish it. What is transparent and open communication? How can we ensure that we accomplish this? How do we define quality? Let’s brainstorm about 5 of the services/programs we provide? Do they meet the definition of quality? If not what needs to happen to make it so? What do we mean by a “high level of accountability”?

Defining your inner superhero QUESTIONS AND OR COMMENTS We have discussed outcome of this vision but I want to diver into it a little deeper. We need to define what this means and how we can accomplish it. What is transparent and open communication? How can we ensure that we accomplish this? How do we define quality? Let’s brainstorm about 5 of the services/programs we provide? Do they meet the definition of quality? If not what needs to happen to make it so? What do we mean by a “high level of accountability”?