Voice User Interface Distribution List Addressing Cisco Unity Connection 1.2 Mike Maas (mikemaas@cisco.com) Unified Communications Business Unit (UCBU)

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Presentation transcript:

Voice User Interface Distribution List Addressing Cisco Unity Connection 1.2 Mike Maas (mikemaas@cisco.com) Unified Communications Business Unit (UCBU) May 2006

Distribution List Addressing Overview

Distribution List Addressing Overview Missing feature from Cisco Unity Connection 1.1 Allows a message to have a distribution list as a recipient The public voice directory does not include distribution lists

Distribution List Addressing Demonstration

Distribution List Addressing Distribution List Addressing (User) Address a message to a System (Public) Distribution List Send a Message to Sales < “Ok, sending a message to [Sales]” < “Next recipient or say Done” > Done < “Record your message at the tone…” > [Record and Send Message] > Hang-up < “Goodbye”

Distribution List Addressing Distribution List Addressing (User) Address a message to a Private Distribution List Send a Message < “Ok, send a message, Record your message…” > [Record a Message] < “Who is the first recipient?” > Dead Presidents < “Next recipient or say Done” > Done < “What would you like to do with this message?” > Send It < “Message Sent” < “What would you like to do?” > Goodbye < “Goodbye”

Distribution List Addressing Administration

Distribution List Addressing Administration Configuration System (Public) Distribution Lists Private Lists

Distribution List Addressing Troubleshooting

Distribution List Addressing Troubleshooting No names recognized May still be propagating to the grammar Diagnostics

Presentation_ID © 2003 Cisco Systems, Inc. All rights reserved. 11 11 11