Summer Workshop 2018 Paula MacIlwaine

629 Number of board members Number of Board members – these 629 board members provide time and effort to ensure the Association and the Sections lead and provide solutions. While we don’t track the amount of time all the board members spend on AWWA work, we know working a day to day job and volunteering to lead a section can be exhausting at times. We do know that the AWWA President spends just over 1,000 hours in his/her volunteer role.

417 Number of awwa, section staff and contractors Number of AWWA and Section Staff and Contractors . AWWA Staff and Section Professional staff are the best that have walked through the doors. In my experience, only 33 years of experience, we have the strongest, most informed, well-read, service orientated staff now. Hands down, you can’t beat our work.

11,029 Active volunteers Number of volunteers that are active! This number does not include all the attendees to that attend events, or buy our products…

$1,556,050 Charitable contributions by staff and sections Incredibly generous staff and sections - re[resents how much staff and sections give to WE or WFP each year

1,190 115 Trainings and conferences This includes the number of classroom based events, elearning and webinars. The 115 represents the number of conferences.

631 65 International attendees from countries outside north America *just the association

$62,216,829 2016 Association and section revenue Collectively, in 2016 the Association and Section had $62,216, 829 in revenue

Full coverage support, service and solutions District/Subsections State/Province Regional National International Full coverage support, service and solutions Now, why do I mention these numbers? It shows the power of AWWA – meaning the power of our volunteers, leadership, council, sections, staff. Etc. Collectively we can provide full coverage. Because the structure allows for districts, states, provinces, regional gatherings, national and international, the depth and breadth of AWWA is unmatched.

Benefits From A Member’s Perspective Coordinated benefits (AWWA periodicals and Section Periodicals) Coordinated volunteer positions (i.e. MAC, Membership, etc.) Communication, policies (Lead, operator certification) News on local, national and international topics. Representation at a Federal level Training is consistent/familiar Governance Structure that integrates Sections, Councils, Committees, etc. Membership benefits Meetings Unified in appearance Marketing/branding Vision Following this same reasoning, why do members benefit? If supporting our members is our goal, looking at why members benefit makes good sense. While nothing on this is surprising, it is a good reminder that together we do provide opportunities, knowledge and new skills. Decision to Join,

Benefits of Section and Association Connection – SURVEY RESULTS Wild Apricot Multi-chapter Benchmarking Survey National name recognition / brand identity (noted by multiple respondents) Local, National & global reach Local is important to people. They want their money/talent to stay at home. Networking opportunities (across chapter boundaries) and a structured environment. The power and budget around researching trends. The diversity of multiple viewpoints. Mutual support / shared development and innovation costs, common brand / brand protection Access to members and education in a regional setting. Can benefit from hearing what works/doesn’t work with other chapters, share ideas. Involvement of members at a local level helps grow the organization Tapping into shared resources Star Chapter Survey Meet member needs locally where they live and have a passion Improve project management, teamwork and leadership skills Network more effectively Priority is to local activities and local member satisfaction Know members more personally Promote Association activities/priorities Improve recruitment and retention Add value Of course there are organizations that survey Associations, Sections/Chapters, to determine whether Sections and the Association are working together and on what areas they coordinate. This slide represents two survey firms that have provided recent survey results. While our model Two better known surveys are from the Wild Apricot and the Star Chapter Survey. Improve their project management, teamwork, and leadership skills. These are the soft skills members need to get ahead in their careers. As Boards and committees are run by volunteers, these roles allow them to acquire the interpersonal skills they need to improve their positions at work. Network more effectively.  By gathering locally, those who work in the same industry, along with those that support them – hiring, marketing, training, etc. -- can build long-term, trusted relationships, share and develop best practices, to improve themselves and their industries.

Provide service, support, solutions Shared mission Ensure open discussions Support each other Have realistic expectations Share Information Mutual respect Stay involved/informed Support Change Recognition Can we improve—absolutely. And, do we need to continue to improve? Absolutely. Our members deserve the best that we have to offer.

One more example… $1,147,022 – AWWA * $1,104,900 Sections* 360-Number of trainings 4,681 – Attendees *Not completed yet This work represents a significant impact on small systems, in terms of numbers trained (and, as an extension of this, improvements in compliance and public health protection) – and, when completed, will provide a total of more than $1 million to our Sections. EPA National Priority Area 1- training and technical assistance for small public water systems to achieve/maintain compliance with the Safe Drinking Water Act. EPA National Priority Area 2- training to help small drinking water systems improve financial and managerial capacity to provide safe drinking water. USDA Small Systems Grant Condenses critical content from the Partnership for Safe Water program to create the Partnership for Small Systems (PSS), intended for small public water systems with an emphasis on systems serving populations under 2,500.

104 Number of years supporting the industry and our members Starting with the New York Section, the number of years that we have been united in supporting the industry and our members. Thank you for your support, service and solutions.