Principles of Management Bill Klinger

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Presentation transcript:

Principles of Management Bill Klinger Introductions Me You Syllabus Class procedures Class expectations Daily Listen to 1130 AM Watch CNBC Read business section of newspaper

Course Overview What is management? The business environment What managers do Planning and decision making Organizing Leading Controlling

Issues in Management Theory Try to answer the questions: Why What will happen if… How do I get… History Learn from others Microsoft Google 3M Toyota Lacoste What works and what doesn’t Practice

Thinking Differently Simon Says

Introduction to Management

Becoming a Manager Requires a mixture of: Ability Born with this Knowledge / Experience From education From observation From doing Effort

Management Definition A set of activities (including planning and decision making, organizing, leading, and controlling) directed at an organization’s resources (human, financial, physical, and information), with the aim of achieving organizational goals in an efficient and effective manner. Do not memorize this! Understand it.

Basic Functions of Management Planning and decision making Organizing Controlling Leading

Levels of Management Top management (executive) CEO, CFO, etc. People with “president” in their title Middle management Director Department head Regional Manager First-level (first-line) management Supervisor Manager Foreperson

Management in Practice Video Southwest Airlines – Lead with LUV