Hire the Best and Make Them Better Presented By: Tara Simpson, M.S. HRM
Beebe’s Journey Beebe’s Journey
Identifying organizational values – rebranding Beebe Healthcare Involving staff in process Strategic placement of Values in both patient and employee focused initiatives Rebranding
How to Involve Staff * Involving staff
Strategic Placement of Values Patient Focused Initiatives Employee Focused Initiatives Strategic Placement of Values
Recruitment and Hiring Values Beebe Values in Recruitment and Hiring Practices Standardized Interviews Training Competency / Expectations Monitoring Recruitment and Hiring Values
Standardized Interviews Interviewing
Importance of Training
Competency / Expectations Competencies
Importance of Monitoring
Performance Management Beebe Values in Performance Management Team Member education Evaluations/Criteria Annual Performance Reviews Performance Management
Team Member Education Education
Evaluation Development Evaluations/Criteria Evaluation Development
Performance Review Timelines Performance Reviews How often? Annual Periodic Feedback Performance Driven Performance Review Timelines
Monitoring Sustaining the culture shift and rewarding the successes Data and Process Monitoring Review Interview Failures Discover Learning Opportunities Monitor Evaluation Compliance and Policies Adherence– “non-negotiables” Monitoring
Positive Reinforcement Encouraging and Rewarding Behavior LOVE Notes and LOVE Letter Awards Positive Reinforcement
Questions?