Transforming Practice Programme Sharing and Sustainability Meeting November 17th 2014

Housekeeping Fire procedure. Cloakrooms. Refreshments and catering. Administration and staffing WiFi code

Welcome and overview of the day Di Weddell (OLT) and Patrick Crookes November 17th 2014

Welcome from the team Professor Patrick Crookes Sara Booth Supporters Elizabeth Greener Shelda Debowski Fabienne Else Steve Outram - Consultant in Academic Practice HEA UK

Objectives of the day To meet with colleagues from other participating Institutions to reflect on and share progress and experiences of undertaking change as part of the pilot TPP To reflect on processes of implementing change, their effectiveness and impact To consider what further work might usefully be undertaken in individual institutions after the completion of the pilot TPP, to facilitate assuring that changes are embedded and sustainable To provide information about institutional reporting requirements for the pilot TPP out to June 2015

Looking Back Sharing Experiences and Insights 09:30 Welcome and overview of the day – Dianne Weddell (OLT) and Patrick Crookes 09:40 What? Elevator pitches for the 13 projects/initiatives and viewing the digital posters 10:30 What’s happened so far? 11:30 So What? Essential Elements for Change? 12:00 So What? Maximising Impact: What has been the impact of your initiative so far?

Looking Forward 12:45 Lunch Now what? – Looking Forward 13:15 Sustaining and Embedding Change - Some interesting approaches from 3 pilot TPP groups 14:00 Identifying Sustainable Change Heuristics from the pilot TPP and beyond 15:00 Lessons learned from the pilot TPP for the HE sector 15:30 What Else? 16:00 Close

Ground rules reminder… Mutual respect, trust, support and encouragement Confidentiality Consent Remaining open minded and non-judgemental. Working within ‘Chatham House Rules’. Obtaining permission prior to disclosure of data, materials or other information.

What? Elevator pitches for the 13 projects/initiatives and viewing the digital posters 9:40am

What’s happened so far? Group Exercises 11:30am

What’s happened? Starting in pairs, spend 5 minutes each sharing your responses to the After Action Review tool. (You might also find it useful to locate where your initiative is on Roger’s 5 Stages of Adoption continuum). Now join another pair and, as a quartet, identify similarities and differences in your responses for 20 minutes. Now join another quartet and spend time identifying similarities and differences in your progress so far. Please identify someone to feedback to the whole group.

Implementing change You might also want to think about things such as: How was change promoted? How was success achieved? What worked? Why were the methods effective? Which approaches have been the most effective (i.e. made the biggest impact) thus far? How can we monitor effectiveness?

So What? Essential Elements for Change?

Essential Elements for Change In table groups (you might wish to swap from the previous table groupings) consider the ‘Essential Elements for Change’ which were shared with you on the start-up day and which have underpinned the pilot TPP; and come to some agreement as to whether you think there are any important omissions in that list. If you have time you might also think about ranking them in some way. Be prepared to feed back to the larger group about the process and conclusions of your group discussion.

Essential Elements for Change Having a vision and goals Having a champion and engaged stakeholders Having good evidence Having the right team Being transformational or innovative Having action, communication and evaluation plans

So What? Maximising Impact: What has been the impact of your initiative so far? 12:00

Definitions of impact What does impact mean to you (in the context of your initiative)? What does it mean to your initiative’s sponsors? What does it mean to the potential beneficiaries of your initiative? …Is impact always positive?

Capturing impact What are your indicators of impact? How will you identify unintended impacts? Which of your (intended) impacts have not yet been achieved?

Types of impact Type of impact Indicators Process impact Changes in the processes that produce the institution’s outputs – e.g. changes in the way teaching is organised and delivered Systems impact   Changes in the systems that support the institution’s processes, such as finance, IT, reward and performance management systems Structural impact Changes in the outward form of the institution, such as names, titles, branding and the way it is organised Policy impact Changes that are written into the policy documents that set the direction for institutional strategy and behaviour Cultural impact Changes in the ‘paradgim’ of the institution – the way it sees and talks about itself, what it values, its routines and its and internal and external relationships Adapted from: Seel, R. (2006) The nature of organisational change. http://www.new-paradigm.co.uk/nature_of_change.htm

Demonstrating impact What evidence have you collected against your indicators so far? What counts as evidence in the eyes of your stakeholders? Are there other types or sources of evidence you haven’t considered?

Causality How do you (or will you) know if your initiative has made a difference? Is your change narrative (or theory of change) still valid? does is correspond to the real world? is it supported by evidence? is it logically sound?

Impact Assessment Matrix   Impact on yourself Impact on your institution Impact beyond your institution What impact has your initiative had on you as an individual and your team? What impact had your initiative had on students, staff and senior management within your institution? What impact had your initiative had on the wider HE community and its stakeholders? Raised awareness Increased understandingknowledge or skills Changed practice and/or policy Considered the impact of innovations on learning and teaching on students, teachers and institutions or departments (see handout).

Maximising Impact Using the Impact Assessment Matrix + other resources provided, spend 15 minutes with your team colleague considering what impact you have had so far in your initiative. How do you know? What impact has your initiative had on you and your team? Share your thoughts with colleagues on your table in relation to these activities/exercises. Does that conversation have any effect on what you intend to do into the future?

LUNCH 12:45-1:15pm

Now what? - Looking Forward

Sustaining and Embedding Change - Some interesting approaches from 3 pilot TPP groups 1:15pm

Sustaining Change Some interesting approaches from 3 pilot TPP groups   Sue Bolt (Curtin); Christine Brown (UOW); and Beth Beckman (ANU). Do you want a JISC

Identifying Sustainable Change Heuristics from the pilot TPP and beyond 2:00pm

Sustaining Change Identifying some sustainable change heuristics from the pilot TPP and beyond Spend 20 minutes or so discussing sustainable innovation and change and ways to go about achieving it. Be mindful to reflect on your TPP initiative whilst discussing this. Think about such things as ‘what seems to work and what undermines it’ as well as ‘what needs to be in place maximize the chances of achieving sustainable change?’ Then try to generate some heuristics or ‘rules of thumb’ relating to facilitating sustainable change. Chances are you will identify some issues which undermine the chances of sustainable change being achieved; if so, please document them and try to identify ways of ameliorating their impact. Be prepared to share your table’s thoughts on what facilitates for sustainable change and try to generate at least 3 heuristics to share with the rest of the group. Also be prepared to share strategies for ameliorating the impact of factors which can undermine sustainable change. Do you want a JISC

Sustaining Change Changing People and Culture Embedding or aligning with strategies, processes, systems, Initiatives and services Creating tools and resources Creating appropriate Organisational structures Becoming more business-like/entrepeneurial Open Approaches Sustaining and embedding innovations: a good practice guide by Peter Chatterton (2010)

Resources Menu Commander’s Intent The Cultural Web Developing a Community of Practice Benefits Realisation Persist or Quit? Developing an Exit Strategy Future Hindsight Change agent expertise Coaching Engagement with UKPSF Managing Upwards Knowledge Harvesting These will be available via the Yammer site, soon

Lessons learned from the TPP for the HE sector 3:00pm

Lessons learned for the HE sector In small groups, consider the following: The most valuable lessons you have learned from the TPP? The main barriers encountered within your HEIs? How did the TPP support or hinder you? What are your top 3 tips to progressing a culture of using evidence-informed policy and practice within HEIs and across the HE sector?

What Else? Some suggestions for the e-reports due in February 2015 3:40pm

Next Steps Things we need from you: Submit your e-report by Friday 6th February to pcrookes@uow.edu.au Let us have your reflections on today and the programme as a whole, via survey monkey (a link will be sent to you soon) and in follow-up interviews by Patrick and Sara in January/February Do you want a JISC

Some suggestions Probably the most important thing is to try to use as much of the work you have done to date (eg. The digital posters and narratives) to inform the structure and content of your e-reports. Please do not re-invent wheels. Ideally the e-report will be in the form of a narrated Powerpoint presentation lasting no more than 10 minutes. Please remember, these will be made publicly available via the OLT web-site

Some suggestions contd. Background Context and need/impetus for the initiative, eg. why your institution chose to participate.   Aspect(s) of Reward and Recognition for Teaching the initiative sought to enhance What the initiative aimed to achieve for R+R for teaching i.e. why you did the initiative (not what you did). Approaches and activities developed Approach taken and activities carried out and with whom. i.e. what you did.

Some suggestions contd. Resources Learning resources, materials or websites generated. Impact Key things achieved, intended or unintended effects, outcomes of evaluation i.e. evidence of the changes made. Lessons learned Lessons learned at a personal, professional, team and/or institutional level eg. changes you would make to the process in hindsight.

Some suggestions contd. Next steps Your future plans in the short, medium and long-term, i.e. how you will build on your achievements to achieve your goal going forward. Key messages Valuable aspects for others, including implications for policy and practice, eg. any recommendations or different ways of working or thinking, based on your experience of either the process or outcome.

Showcasing the TPP An event is planned sometime in June 2015, to showcase the process and outcomes of the pilot TPP. Hopefully you will feel able to participate… Watch this space!

CLOSE – Safe Travels The End? (no it’s not!!) https://www.youtube.com/watch?v=GazlqD4mLvw 4:00pm