SASH Coordinator / Wellness Nurse Monthly Call November 2015

SASH Veteran’s Success Story New Story to Share? Send to: sash@cathedralsquare.org Please put: Success Story in subject line

Success Story New Story to Share? Send to: sash@cathedralsquare.org My dear 90-year old aunt recently enrolled in SASH. I am coordinating her care from my home in Virginia. As you can imagine it isn’t easy. However, from the very first phone call to your offices I have been very impressed with the SASH staff.   I recently travelled to Vermont with the hope of making my aunt’s home safer for her. Unfortunately, I made my airline reservations before I knew Dorothy Panciera’s schedule and that Dorothy would be unavailable. Jen LaPan kindly explained the situation and Dorothy agreed to meet me and my aunt on her day off. Dorothy and Jen explained to my aunt the necessity and urgency for her to move to one level. Upon leaving Lena’s home, there were hugs for everyone. A strong connection was made in a very short time. Our family has been urging Lena to move downstairs to no avail. It wasn’t until she met your staff did she agree. In addition, Jen suggested that we visit Project Independence on Monday. Jen offered to accompany us. Jen’s presence helped Lena make the decision to try Project Independence as well. We also enrolled Lena in Feast to Home with Jen’s assistance. I never dreamed that I would accomplish so much in the short time I was in Vermont. It would not have been possible without Jen and Dorothy’ kindness and assistance. I left Vermont knowing Lena has programs in place and more importantly Lena has individuals who care about her wellbeing. I continue to be in touch with Jen and I look forward to hearing about her visits with my special aunt. Please extend my sincere appreciation to Jen and Dorothy. Sincerely, Lisa A. Colaianni New Story to Share? Send to: sash@cathedralsquare.org Please put: Success Story in subject line

SASH Staff Survey – Thank You! We appreciate everyone’s time and energy to give such thoughtful answers. Will take time to fully absorb what was shared. A few quick highlights of what you all sent in. 70% Response Rate! 69 SASH Coordinators 31 Wellness Nurses

Rating of the 5 Core Elements of the SASH model according to the positive impact each has on SASH participants’ health and well-being. 

Rating of the 5 Core Elements of the SASH model according to the positive impact each has on SASH participants’ health and well-being. 

Rating of the 5 Core Elements of the SASH model according to the positive impact each has on SASH participants’ health and well-being.  9. What do you consider the most effective element of the SASH model? Person-centered (37%) Team meetings (25%)

Your own words…Top 5 Relationships Programming On-Site Staff List any other elements of the SASH model that you believe have a positive impact on your participants. Elements or processes of the SASH model that you feel could be eliminated, added or improved upon? Relationships Programming On-Site Staff Partnership Nurse Access Healthy Living Plans Increase nursing hours Assessment /Frequency Software ease of use Team Meeting

Understanding and Obstacles What do you enjoy most about your job?   People/Participants (73%) Main obstacle in helping participants meet goals? Time Motivation Travel Competing priorities Mental health challenges

What do you consider the top three interventions that help your participants be successful in meeting their identified goals?

Training People consistently felt well trained in the core SASH elements. Wide variety of interest in additional training. Other Training Suggestions: Mental health Engaging the younger disabled population Bullying Death with dignity

Responses in Review More to come, thank you for all the feedback

Strategy for data management during downtime Goals Support SASH participant care and individual health management Ensure HIPAA compliance and participant confidentiality Minimize duplication of efforts Streamline data collection process Meet mandated outcome reporting requirements

Strategy for data management during downtime SASH Initial & Annual assessment Continue to use paper for full assessments. All initial assessments – send to State Admin office for entry into main database. Annual assessments – hold for entry, unless large quantity. Assessment found on forum: Please use most recent version

Assessment Requests Please write panel and staff member name on assessment Watch out for easy to miss questions: Please circle drop down/check answers on sheet

Strategy for data management during downtime Electronic workflow form

New Monthly Status Reports Coming Soon Panel management

Strategy for data management during downtime Medications, Chronic Conditions, Allergies Choose your method Keep good notes

Maintaining a Health Record and Privacy SASH records ensure continuity of care Be aware where you are saving and tracking data Use methods put in place last couple weeks to secure data and what you already know Instructions coming for each tool end of this week. Will include “clear cache/download” instructions.