Library Management Issues With Regards to Technology ILS 501 March 13, 2007

Libraries-The New Frontier Traditional functions have been modernized integrated library systems linking catalogue and circulation Staff workstations and patron access Information resources have been revolutionized Electronic delivery of information Offsite user access

Costs of Technology One-time costs funded by capital investment ILS furniture Initial costs funded by operating expenses Equipment Software applications Databases Recurring costs – ongoing operating expenses Database subscriptions Software and Hardware Upgrades Virus protection Maintenance Staff training User instruction

Traditional Library Costs Print materials were predictable, recurring costs.

Management Issues How to calculate the value added of online information resources User satisfaction Increase in learning Quality of information How to budget for emerging technologies Academic libraries want to be the technology leader Public libraries want to provide quality service but face longer lead times and town politics

Technology Drives Modes of Delivery Online information infrastructures allow increased search specificity MetaLib, EnCompass, WebFeat interface among heterogeneous resources provides search syntax normalization SFX OpenURL link resolver content sensitive linking FEDORA Open Source Digital Repository Management System digital object model relates objects and associated actions

Library Journal Collections Electronic Encyclopedia of Chicago http://www.encyclopedia.chicagohistory.org/ University of Virginia Digital Image Collections http://www.lib.virginia.edu/digital/collections/image/

Technology Drives New Cost Models Current pricing structure inappropriate Support for transaction-based usage fee Object level searching Cross-domain seamless searching COUNTER – Counting Online Usage of NeTworked Electronic Resources

COUNTER Initiative Developed with input from librarians, vendors and intermediaries Supports a use-based differential pricing system Provides cost models for library applications

Management Landscape Technology has implications in decision making aside from costs and information resources Technology linked to other management issues: Personnel skills and expense OPAL-Online Programming for All libraries Government oversight Funding issues Security

Management Funding Issues E-Rate discounts to 43.4% of public libraries jeopardized by CIPA 2004 (Children’s Internet Protection Act requires public and school libraries to install filters DOPA 2006 (Deleting Online Predators Act) prohibits access to social-networking sites, eg. MySpace

Collections Opportunity Radio Frequency ID technology improves collection management Allows patron checkout Workstation efficiency increased Automated book drop and sorting Costly