Week 2- Lecture 2 Business Processes: What Are They? SYS366 Week 2- Lecture 2 Business Processes: What Are They?

Today Identifying Business Processes In-class exercise 4

Business Process “A combination of organizationally potentially distributed, but technically related activities needed to process a commercial event (for example a lease application form) in a result-oriented fashion.”* OK, what do we all do when this thing happens? * Developing Software with UML by Bernard Oestereich, p. 68.

Business Process “The activities of a business process are usually chronologically and logically related to each other.”* Time is Nature's way of preventing everything from happening all at once. what comes first? what’s next? what must be done sequentially? what can be done in parallel? what can be done independently? * Developing Software with UML by Bernard Oestereich, p. 68.

Business Process “A commercial event is usually triggered by an event (for example receipt of an application form) and has at least one visible domain-specific result (e.g., a contract)”* a customer walks in — sell them something. * Developing Software with UML by Bernard Oestereich, p. 68.

Domain “An area of knowledge or activity characterized by a set of concepts and terminology understood by practitioners in that area.”* * Use Case Modeling by Kurt Bittner and Ian Spence, p. 332.

Business Processes Processes could be an event that the business needs to respond to or it could be an event where the business needs to generate some kind of response back Can include manual as well as automated processes

Today Identifying Business Processes In-class exercise 4

In-class Exercise 4 Now back to your teams! 366ClassExercise4.doc