JUNE BOD MEETING JUNE 2018

MONTHLY MEMBERSHIP LEVELS JUNE 2018

APICS MEMBERS MAY 2017 – MAY 2018 MONTHLY AVERAGE = 382 426 429 302

APICS MEMBERS MAY 2017 – MAY 2018 12 MONTH LOW

APICS Chapter Benchmarking & Reporting (CBAR) Metrics MEMBERSHIP GROWTH

APICS Chapter Benchmarking & Reporting (CBAR) Metrics MEMBERSHIP GROWTH

MEMBERSHIP STATS As of April 2018 Length of Membership 299 Members 12 New Members in April 145 Hold a Certification – 48% 78 CSCP – 26% 76 CPIM - 25% 10 CLTD – 3% 10 CIRM – 3% Length of Membership >5 yrs – 116 Members -39% 2-4 yrs - 78 Members – 26% <2 yrs – 105 Members – 35%

MEMBERSHIP STATS As of April 2018 Length of Membership 63 Suspended Members 27 Held a Certification – 43% 22 CSCP – 19% 5 CPIM - 81% Length of Membership >5 yrs – 12 Members 2-4 yrs - 5 Members <2 yrs – 46 Members <1 yr – 44 18 Certified 38 Monsanto Employees

MONTHLY MEMBERSHIP LEVELS APRIL 2018

APICS MEMBERS MARCH 2017 – MARCH 2018 MONTHLY AVERAGE = 382 429 346

APICS MEMBERS MARCH 2017 – MARCH 2018 12 Month Low 12 Month Low

MONTHLY MEMBERSHIP LEVELS FEBRUARY 2018

MEMBERSHIP REBATE CHANGE IMPACT TO CASH FLOW $17,500 $16,800

MEMBERSHIP RETENTION Concept and landscape for professional organizations has changed Membership more transactional Individuals get information and access the via other channels - LinkedIn, social media, etc. Individuals less likely to be members for life APICS Membership Membership in decline Majority of new members leave within 2 years APICS Membership Rebate update makes it even more critical to retain members Rewards Chapter Membership Retention And, we need to recruit and gain new members!

MEMBERSHIP RETENTION How do we retain our current membership Contact Members Prior to Membership Expiration Snail Mail, Email , Phone Call Contact Members prior to membership suspension (within 30 days of membership expiration) Not wasting effort on members who were going to renew anyway More difficult to manage Offer Incentive to Members to renew membership What, When, Who – Difficult to manage When - At what point – don’t want to waste time, money on those who were going to renew anyway

MEMBERSHIP RETENTION Need to develop a connection with members so they want to stay involved, be a part of ‘the group’ APICS Need to find out what the members want, like, dislike,etc Conduct a Member Survey Length of Membership? Type of Membership? Type of Certification? Length of Certification? Who pays for Membership – Individual, Employer? Does Employer pay for PDM attendance Why did they become an APICS Member? Why do they renew their APICS membership? What would encourage them to renew their APICS membership? What would they like to see more of from APICS? ETC

APICS MEMBERS FEBRUARY 2017 – FEBRUARY 2018 MONTHLY AVERAGE = 384 429 429 366 360

APICS MEMBERS FEBRUARY 2017 – FEBRUARY 2018 12 Month Low

MONTHLY MEMBERSHIP LEVELS JANUARY 2018

APICS MEMBERS JANUARY 2017 – JANUARY 2018 MONTHLY AVERAGE = 384 429 364 364

APICS MEMBERS JANUARY 2017 – JANUARY 2018 12 month low

MONTHLY MEMBERSHIP LEVELS DECEMBER 2017

APICS MEMBERS DECEMBER 2016 – DECEMBER 2017 MONTHLY AVERAGE = 384 429 357 358

APICS MEMBERS DECEMBER 2016 – DECEMBER 2017 Peak based upon data available from 4/14 12 month low

APICS MEMBERS NOVEMBER 2016 – NOVEMBER 2017 12 month low

APICS MEMBERS NOVEMBER 2016 – NOVEMBER 2017 429 366 375 350

APICS MEMBERS New & Suspended Memberships October 2017 5 new memberships 12 suspended memberships Original Join Date October 2016 November 2017 6 new memberships All opted out of receiving APICS email communications - no welcome email sent 35 suspended memberships 13 Sigma-Aldrich employees

APPENDIX

MONTHLY MEMBERSHIP LEVELS NOVEMBER 2017

APICS MEMBERS APRIL 2014 – OCTOBER 2017

APICS MEMBERS JANUARY 2016 – OCTOBER 2017 Last 2 years membership peaked in April , May 429 426 413

APICS MEMBERS LAST 12 MONTHS

APICS MEMBERS NOVEMBER 2016 – OCTOBER 2017 LAST 12 MONTHS 429 375 366

ACADEMIC 6 6 2% APICS 1 9 3% Corpor 26 8% Enterprise 16 5% Life Time 2 1% Professnl 248 81% Retired 1 0% Young Pr 308 102% Confidential and Proprietary - not to be copied, shared, or reproduced in any media without the express written permission of Afton Chemical Corporation. 2017 © Afton Chemical Corporation, All Rights Reserved