Section 508 Information & Communication Technology (ICT) Section 508 Compliance 2017_ICT Section 508 Information & Communication Technology (ICT) Gaeir Dietrich Sean Keegan HTCTU Director Interim Director Accessibility gdietrich@htctu.net skeegan@ccctechcenter.org www.htctu.net www.cccaccessibility.org 11/16/2018 www.htctu.net www.htctu.net * Access to IT www.htctu.net 1 1

Concerns about Technology Office for Civil Rights… Dear Colleague Letter (DCL) June 29, 2010 – jointly signed by Department of Justice and Department of Education “It is unacceptable for universities to use emerging technology without insisting that this technology be accessible to all students.” www.htctu.net 2

Not Equal Digital does not mean accessible! Just because something is digital does not mean that it is accessible to all!

Living with Disability UW: Disability & Technology http://www.washington.edu/doit/videos/index.php?vid=33 Forward Motion – Open Doors – McBurney Disability Resource Center https://www.youtube.com/watch?v=dt56dOzst3U 11/16/2018 www.htctu.net

Tech Complaints Since the DCL… Complaints have centered around Inaccessible websites Inaccessible learning management systems Inaccessible instructional materials Inaccessible software used in instruction Lack of availability of assistive technology

So what do we do? Section 508 Section 504 Create accessible documents Develop accessible software, apps Build accessible websites Purchase accessible hardware, software and apps Section 504 Accommodate as necessary 11/16/2018 www.htctu.net

Section 508 Compliance 2017_ICT Section 504 vs. Section 508 How do Section 504 and Section 508 work together to ensure access? 11/16/2018 www.htctu.net www.htctu.net * Access to IT www.htctu.net 7

Rehab Act One Act (Rehabilitation Act of 1973, as Amended) Two Laws Section 504 Applies to all entities that accept federal funding Section 508 Applies to the federal government 11/16/2018 www.htctu.net

Section 508 Compliance 2017_ICT Section 504 vs. Section 508 Section 504 addresses individuals’ needs for auxiliary aids and services (accommodations). Section 508 addresses the infrastructure that allows access. 11/16/2018 www.htctu.net www.htctu.net * Access to IT www.htctu.net 9 9 9

Rehabilitation Act of 1973 Section 504 is about accommodation. Section 508 Compliance 2017_ICT Rehabilitation Act of 1973 Section 504 is about accommodation. Making it work for individuals Disability service offices created to serve students’ needs. Section 508 is about access. Create accessible software, websites, videos and documents Purchase accessible products Systemwide responsibility 11/16/2018 www.htctu.net www.htctu.net * Access to IT www.htctu.net 10 10 10

Comparison Section 504 Section 508 Accommodation Section 508 Compliance 2017_ICT Comparison Section 504 Accommodation Based on person’s request and preference DSPS or ADA/Section 504 compliance officer usually assists Begins where 508 ends Section 508 Access No prior request needed—“open door” All technology purchases are affected for entire organization Ends where 504 begins 11/16/2018 www.htctu.net www.htctu.net www.htctu.net * Access to IT 11

Access vs. Accommodation 11/16/2018 www.htctu.net

Analogy Section 504 Section 508 Section 508 Compliance 2017_ICT Analogy Section 504 An individual who is deaf requests that all training videos be captioned Section 508 New videos must be captioned before being shown for the first time 11/16/2018 www.htctu.net www.htctu.net * Access to IT www.htctu.net 13 13 13

United We Stand Access and accommodation work together Section 508 Compliance 2017_ICT United We Stand Access and accommodation work together It’s a continuum Not fully accessible? Accommodate. But beware… Some technology cannot be accommodated! 11/16/2018 www.htctu.net www.htctu.net * Access to IT www.htctu.net 14 14

Working Together Buy accessible products/create accessible media Section 508 Compliance 2017_ICT Working Together Buy accessible products/create accessible media Individual accommodations may still be required Good News! An accessible infrastructure will make providing accommodations far less difficult and expensive! 11/16/2018 www.htctu.net www.htctu.net * Access to IT www.htctu.net 15 15

Section 508 Compliance 2017_ICT Risk Management The more long-lasting and broadly available, the more things need to be accessible One-use materials or very limited availability, the more can rely on accommodation 11/16/2018 www.htctu.net www.htctu.net * Access to IT www.htctu.net 16

Risk Management on the Web High risk Public-facing pages Forms Any pages that students must use Registration, financial aid, homework Low risk Areas locked behind a portal where accommodation can be easily accomplished when necessary 11/16/2018 www.htctu.net

How will you accommodate? Can still use materials that are not fully accessible, as long as you can accommodate individual needs in an equally effective manner Make accommodation planning part of the design strategy and buying decisions! 11/16/2018 www.htctu.net

Section 508 Compliance 2017_ICT And Remember Do not require technology (software or hardware) that cannot be accommodated! In other words, if it is impossible to make the technology equally as effective for all users, do not require it of all users. 11/16/2018 www.htctu.net www.htctu.net * Access to IT www.htctu.net 19

Section 508 Refresh Refresh just adopted! Section 508 Compliance 2017_ICT Section 508 Refresh Refresh just adopted! Revises Web & software standards to conform with WCAG (international Web standards) Harmonizes various technology access laws (Sec 255, worldwide standards) Revising VPAT to VPAT 2.0 (Accessibility Conformance Report) 11/16/2018 www.htctu.net www.htctu.net * Access to IT www.htctu.net 20 20

The Myths of 508

Debunking the Myths Lots of confusion surrounding the Section 508 standards and why and how they apply First we will confront the myths Then we will look at how to proceed

Myth #1 Section 508 applies to postsecondary schools because we received federal funding.

False Section 504 follows the money. Section 508 does not. Section 508 applies because of California state laws that adopted the Section 508 standards. SB 105 SB 302 Reference to the 508 standards in CA Gov Code 7405

Myth #2 We always have to buy the most accessible product—no matter what. 25

False In fact, technical requirements drive procurement. Determine your needs first then consider accessibility. You do not have to fundamentally alter your needs in order to comply with Section 508. In some cases, there may be no accessible products that meet the needs. 26

HOWEVER Do not require technology that we cannot accommodate And remember that accommodations may include modifications of coursework or job duties 11/16/2018 www.htctu.net

Myth #3 Section 508 applies only to websites. 28

False Section 508 does apply to websites and whatever materials are on websites; however, Section 508 also applies to other information and communication technology. The largest part of Section 508 is about purchasing accessible products. 29

Myth #4 Conforming to Section 508 is expensive.

False Responding to complaints is far more expensive (in both time and money). In the beginning, new policies and procedures will take additional time, also adjusting everyone’s workflows, not in spending. Note: Captioning will be an expense until CC options are more available.

Myth #5 Conforming to the Section 508 standards is very time consuming.

False Retrofitting is very time consuming. Buying accessible in the first place needn’t be that time consuming. HOWEVER, until your procedures are in place and streamlined, you may be spending a lot of extra time training staff and trying to implement a system.

Myth #6 Section 508 applies to everything we buy.

False Section 508 applies to Information and Communication Technology only. Hardware, software, websites, online materials, telephones, multimedia, etc. are covered

Myth #7 Conforming to Section 508 will interfere with academic freedom.

False Academic freedom is about the content. Conforming to Section 508 simply allows access to that content. Conforming to Section 508 should no more interfere with academic freedom than requiring a ramp does.

Myth #8 You only need to conform to Section 508 when making purchases for something used by students.

False Section 508 applies to all ICT purchases. Technically any ICT that is “DUMPed” falls under 508: D: Developed U: Used M: Maintained P: Procured

Myth #9 We only need to conform to Section 508 when we have a person with a disability in the class or in the workplace.

False Section 504 deals with specific accommodations for specific persons; Section 508 deals with general access for all persons. The idea is to have the access already in place whenever someone who needs it shows up—even if you did not know the person was coming.

Myth #10 The folks in disabled student services offices (DSPS) should handle the Section 508 issues.

False Conforming to Section 508 is no more a disability services issue than conforming to the architectural standards for elevators and curb cuts is. Disability services may function as an information resource, but Section 508 is not specifically their issue. Disability services is concerned with accommodations under Section 504.

Myth #11 The folks in the IT department should be in charge of Section 508 conformance.

False Although these folks can be helpful, they are not involved in the purchase of every fax machine, copier, scanner, telephone system, video, etc.

Myth #12 No one’s really going to force us to comply with Section 508.

False Compliance with Section 508 is enforced by user complaints. The example of Arkansas New payroll process implemented online Was not accessible and two blind employees filed complaints Judge ordered the website taken down and made accessible Cost the state $57 million to rework and took over a year It costs far less to ensure access in the first place.

Myth #13 If we follow Section 508, we will never have an Office for Civil Rights (OCR) complaint. 11/16/2018 www.htctu.net

False Section 508 is about access; accommodations may still be required. Although following Section 508 will make accommodations under Section 504 easier and less expensive, complying with Section 508 will not do away with the need to accommodate. 11/16/2018 www.htctu.net

Myth #14 WCAG* is replacing Section 508. WCAG (Web Content Accessibility Guidelines) is overseen by the W3C (World Wide Web Consortium).

False Section 508 incorporates WCAG, but WCAG is not all of Section 508. The WCAG 2.0 Level AA guidelines released by the W3C have been incorporated into Section 508 and partially replace the Section 508 checklist (software/web/documents)—hardware still has its own check points.

Break 11/16/2018 www.htctu.net

What Are the Section 508 Standards? Section 508 of the Rehabilitation Act of 1973, as amended in 1998 11/16/2018 www.htctu.net

Commitment to Access Section 508 is an excellent template for meeting our legal requirements under Section 504 But more than that, in California, Section 508 is the law for all state entities 11/16/2018 www.htctu.net

California State Law SB 105 Applied standards of Section 508 to California Passed September 29, 2002 Effective January 1, 2003 Became part of Gov. Code 11135 (now CA Gov. Code 7405) CCCs accepted this as applying to them

California Gov. Code §7405 "In order to improve accessibility of existing technology, and therefore increase the successful employment of individuals with disabilities, particularly blind and visually impaired and deaf and hard-of-hearing persons, state governmental entities, in developing, procuring, maintaining, or using electronic or information technology, either indirectly or through the use of state funds by other entities, shall comply with the accessibility requirements of Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. Sec. 794d), and regulations implementing that act as set forth in Part 1194 of Title 36 of the Federal Code of Regulations."

State vs. Federal Law California state law actually puts some responsibility for conforming to the standards on the vendor. 57

§7405 states: "Any entity that contracts with a state or local entity subject to this section for the provision of electronic or information technology or for the provision of related services shall agree to respond to, and resolve, any complaint regarding accessibility of its products or services that is brought to the attention of the entity."

When Do Standards Apply? Section 508 standards apply to the California state entities As purchasers of ICT As creators of ICT Standards are not required of the vendors—unless we contract for them! We have to contract for accessibility Compliance is up to us

Remember the Acronym Section 508 applies to Information and Communication Technology (ICT) that is “DUMPed” at our institution D: Developed U: Used M: Maintained P: Procured 11/16/2018 www.htctu.net

Types of Standards Two applications of standards Section 508 Compliance 2017_ICT Types of Standards Two applications of standards 1. Standards apply when creating Web pages and apps Software 2. Standards apply when purchasing Checklists Functional standards Equivalent facilitation 11/16/2018 www.htctu.net www.htctu.net * Access to IT www.htctu.net 61

External or Internal ALL public-facing content must be accessible under the new standards Non-public must be accessible in 8 categories of official communications 11/16/2018 www.htctu.net

Eight Internal Categories (1) emergency notifications (2) decisions adjudicating administrative claim or proceeding (3) program or policy announcements (4) notices of benefits, program eligibility, employment opportunity or personnel action 11/16/2018 www.htctu.net

Internal Categories cont. (5) formal acknowledgements of receipt (6) survey questionnaires (7) templates and forms (8) educational and training materials 11/16/2018 www.htctu.net

The Standard is WCAG Web Content Accessibility Guidelines But what about non-web? Guidance on Applying WCAG 2.0 to Non-Web Information and Communications Technologies https://www.w3.org/TR/wcag2ict/ 11/16/2018 www.htctu.net

What Is WCAG 2.0 and Why Should I Care? 11/16/2018 www.htctu.net

WCAG 2.0, Level AA Web Content Accessibility Guidelines 2.0 Defines accessibility for Web content Guidelines organized around four principles: Perceivable Operable Understandable Robust So POUR yourself into your work!

Perceivable 1.1 Text Alternatives 1.2 Time-based Media (A/V) Pictures (graphics, images) must have text descriptions Alt text or alternative text or “alt tags” 1.2 Time-based Media (A/V) Captions for A/V; transcripts if audio-only Describe A/V (audio description) Synchronous in video or text form (Level A)

Perceivable cont. 1.3 Adaptable (usable by all) 1.4 Distinguishable Logical structure & meaningful sequences Nest headings Tag tables appropriately Avoid sensory descriptions (e.g., “round button”) 1.4 Distinguishable Text from background (color contrast) Resizable text

Operable 2.1 Make sure everything works from the keyboard Make sure the tab order is logical Do not require a mouse Do not “trap” the focus 2.2 Enough time Allowing extended time Allow for pausing

Operable cont. 2.3 Seizures 2.4 Navigable Avoid seizure-inducing strobing 2.4 Navigable Make content easy to find and navigate; note the reading order/tab order Use logical link names Use logical labels and headings

Understandable 3.1 Readable 3.2 Predictable 3.3 Input Assistance Use the language setting Write clearly, define terms, write out acronyms at first 3.2 Predictable Focus makes sense & tasks are logical Navigation is consistent 3.3 Input Assistance Provide instructions, make errors clear

Robust 4.1 Compatible Use good design to ensure compatibility with all assistive technology Not just JAWS! For documents, provide multiple formats PDF and RTF

More on Applying WCAG Guidance on Applying WCAG 2.0 to Non-Web Information http://www.w3.org/TR/wcag2ict/

Think Accessible First! How thinking about accessibility during the design phase can save time… 11/16/2018 www.htctu.net

Sidekick Lessons Name the links Accessible design can still be “cool” design www.toolsthatinspire.com 11/16/2018 www.htctu.net

WAI Web Accessibility Initiative (WAI) before and after websites https://www.w3.org/WAI/demos/bad/ 11/16/2018 www.htctu.net

Thoughtfulness Thoughtful design is good design! AND, when you do have to make changes, accessible design saves HUGE amounts of time! Hint: Come to the accessible documents training Wednesday ;-) 11/16/2018 www.htctu.net

Lunch 11/16/2018 www.htctu.net

Accessible Online Materials What Is Required for Accessible Videos and Documents? Accessible Online Materials 11/16/2018 www.htctu.net

What Needs to Be Accessible Anything on the Web Web pages Websites Online forms Online courses Online documents Videos If it’s on the Web, it must be accessible! 11/16/2018 www.htctu.net

What Does Accessible Mean? Documents Must be readable with assistive technology Remember POUR? How do we apply POUR to documents? 11/16/2018 www.htctu.net

Perceivable Documents Documents must be text, not scans Graphics need alternate text description Text large enough to be read Usually 12-point font size Logical structure Nest headings appropriately Table header rows marked correctly Good color contrast 11/16/2018 www.htctu.net

Operable Documents Easy navigation Use logical link names Use heading styles Use logical link names Not “click here” Forms use logical tab order No text boxes Text boxes can “trap” the mouse 11/16/2018 www.htctu.net

Usable Documents Document language is set appropriately Usually “English” Write clearly and define terms Write out acronyms the first time they are used High Tech Center Training Unit (HTCTU) When providing instructions, make sure they are clear 11/16/2018 www.htctu.net

Robust Documents Use good design to ensure compatibility with all assistive technology Not just JAWS (screen reader)! Use layout tools, rather than extra spaces Provide multiple formats Post both PDF and RTF Always keep your original Word or InDesign document 11/16/2018 www.htctu.net

P O U R Perceivable + Operable + Usable + Robust = Accessible! 11/16/2018 www.htctu.net

Videos

Accessible Videos Videos and multimedia Captioned Back-up plan for audio description —text description, for instance Video created in-house should have full description of process Steps verbalized Text read aloud 11/16/2018 www.htctu.net

Web Accessibility 2017_ICT Captioning Videos must be captioned before they are shown for the first time Uncaptioned videos may be purchased and someone (ordering department?) pays to have them captioned Under Section 508, captioning required whether or not deaf individuals will be using the videos www.htctu.net 90 www.htctu.net * Access to IT www.htctu.net 90 90

Do I Have to Caption? Restricted-access materials Web Accessibility 2017_ICT Do I Have to Caption? Restricted-access materials Single use, restricted use, not archived If no users require captions, can show once and then caption ASAP In other words…all these must be “NO” Does someone need captions now? Is the video publically available? Is this video being recorded/archived for later use? www.htctu.net 91 www.htctu.net * Access to IT www.htctu.net 91

Transcripts Not sufficient for video (must have synchronized text and video) If you have the transcript, post it, too! Fine for audio-only podcasts Nice for added value Can use with Google translate Can create MP3 Searchable 11/16/2018 www.htctu.net

Video Accessibility Captioning Failure Auto-captioning your Jamaican Vacation https://youtu.be/23H8IdaS3tk

Ouch! Punctuation matters! Not sure? See Eats, Shoots & Leaves by Lynne Truss Apologies to Rachel Ray; this is a spoof! 11/16/2018 www.htctu.net

Audio Description Section 508 requires embedded description or a text-based alternative Synchronization can be technically very challenging and expensive Required in order to make content clear Can potentially be handled with notes In agency-created videos, describe your process Say, don’t just show www.htctu.net 95

Section 508 Standards: Purchasing What Does Section 508 Say about Purchasing? 11/16/2018 www.htctu.net

Accessible Purchasing Section 508 Purchasing 2017_ICT Accessible Purchasing Two-part process Analyze accessibility of product Can use a standard checklist, such as VPAT 2.0 Voluntary Product Accessibility Template Talk to vendors Consider “equivalent facilitation” Functional criteria, i.e., can we make it work? www.htctu.net

Where Do We Begin Only Information and Communication Technology (ICT) is covered by Section 508. First determine if the proposed purchase is ICT.

Examples of ICT under 508 Fax machines Scanners Printers Copiers Tablets Computers Computer software Apps CMS / LMS Phones Information kiosks Multimedia Videos E-book readers Online forms Web pages Websites

Not ICT under 508 Microwaves (unless it sends faxes, too) Coffee makers Heating and ventilation systems Thermostats Tables, desks and chairs

The Gray Area “Back office” ICT is exempted Equipment is located in maintenance spaces Must literally be somewhere that people do not go all the time Applies to equipment that only technicians interact with, e.g., routers, firewall boxes

Section 508 Purchasing 2017_ICT The Process Figure out as specifically as possible what product you need. Do market research. Do accessibility research. Is the product usable by persons with disabilities? Is the product usable with assistive technology? Pick the most accessible product that meets your needs. 11/16/2018 www.htctu.net 102 www.htctu.net www.htctu.net * Access to IT 102 102

Five Exemptions… Some won’t apply… Back office we already considered Is an integral part of a national security system Is acquired by a contractor incidental to a contract Back office we already considered Is located in maintenance spaces 11/16/2018 www.htctu.net

Two Are Old Friends Would require a fundamental alteration to be accessible In other words, product does not do what you need it to do Is not commercially available No one has made it yet… 11/16/2018 www.htctu.net

Remember If we cannot accommodate* a product in an equally effective way, we cannot require it of all individuals! *Remember that job or course modifications count as accommodations.

Break 11/16/2018 www.htctu.net

Ensuring Accessibility During Purchasing Interacting with Vendors around Accessibility

Get the Basics Obtain documentation Inform the vendor of your accessibility standards Ask questions How knowledgeable is the vendor regarding accessibility? Request product demonstrations Can the product do what is stated?

Inform Vendors Identify how the product and/or service conforms to Section 508 of the Rehabilitation Act (http://www.federalregister.gov/d/2017- 00395/) and WCAG 2.0 Level AA (http://www.w3.org/TR/WCAG20/) specifications.

Inform Vendors Provide documentation regarding the level of accessibility conformance in the form of a Voluntary Product Accessibility Template (VPAT) and documentation as to how the product will meet WCAG 2.0, Level AA. Vendors may utilize a third-party accessibility evaluation service of their choice to provide such documentation.

Inform Vendors Describe the response process for any accessibility issues discovered or reported by users. Explain the resolution process of reported accessibility issue(s) and the timeline for implementing changes to the product and/or service due to the reported accessibility issue(s).

Inform Vendors Specify how accessibility and universal design functionality is addressed in product development, testing and updates to ensure, to the greatest extent possible, the equivalent ease of use for individuals with disabilities as compared to non-disabled individuals.

Inform Vendors Identify a designated accessibility representative to address issues or questions pertaining to the accessibility of the product or service. 11/16/2018 www.htctu.net

Example SOW Language ACCESSIBILITY. Subcontractor shall provide credible, third-party verification demonstrating compliance of product accessibility per current requirements of the Web Content Accessibility Guidelines 2.0, Level AA (WCAG 2.0, AA) and the US Section 508 Standards upon initial deployment and with each major subsequent release prior to production use by faculty, staff or students. Appropriate documentation detailing the testing, including evaluation results, will be current and maintained.

"What accessibility testing do you perform?" Ask Questions "What accessibility testing do you perform?"

"We test with a variety of third-party tools." Ask Questions "We test with a variety of third-party tools."

Product Demonstrations Not intended to trick the vendor, but to evaluate the product Give a task similar to what the user is expected to perform As a <some user>, I want <some outcome> so that I <some value>.

Product Demonstrations As a blind student using a screen reader, I want to sign-up for classes independently so that I can graduate. As a student using screen magnification, I want to complete the online quiz using only the keyboard so that I can participate in class.

Reviewing a Website Simple Manual Testing Can you use the tab key to navigate to interactive elements—hyperlinks, form fields and buttons? Can you activate hyperlinks with the Enter/Return key? Can you activate buttons with the spacebar or Enter/Return key? If you click on a form text label, does the cursor focus in that field? Do videos have captions (and not auto captions)?

Summary Compliance is up to us, but we pay for conformance by contracting with vendors We can delegate the duty but not the legal responsibility We must make clear the guidelines and deliverables, especially for documents 11/16/2018 www.htctu.net

Additional Reading Vendor Guide to Web Accessibility for Higher Education Customers http://tinyurl.com/j6crq63 Accessibil-IT: Interacting With IT Vendors http://ccctechedge.org/opinion/24-accessibility/

Costs of Section 508 Saving Time, Saving Money

Purchasing Talk to vendors Ask about access before you buy! Building in access saves big money!! Make sure you can accommodate when access falls short—plan ahead For tech contracts, include accessibility in your statement of work (SOW) Remember, state law backs you up when you contract for access! 11/16/2018 www.htctu.net

Where is the easy button? Section 508 Compliance 2017_ICT Where is the easy button? Think accessible first! Build access into original documents Learn to use MS Word or InDesign Learn to use the PDF Wizard Follow the accessibility guidelines when creating documents Use templates 11/16/2018 www.htctu.net www.htctu.net

Decide Where to Start Remember risk analysis Start with areas of greatest exposure Look for low-hanging fruit When you rewrite, recreate or revise, POUR yourself into your work—add accessibility to the LIST 11/16/2018 www.htctu.net

Find Places to Draw Lines Find areas to say “from now on…” and then rely on accommodation to fill in behind you—work with DSPS Videos, for example From now on…all videos either purchased captioned or captioned before use Caption legacy materials as an accommodation 11/16/2018 www.htctu.net

Make a Plan Having a plan with a schedule will go a long way to limiting liability And remember…accommodation is your back-up plan! Work with DSPS to see if an equally effective alternative is possible Don’t require what cannot be accommodated 11/16/2018 www.htctu.net

Getting Buy-in Make sure that all document creators understand that accessible design will save time and effort in the long run Make sure that all online designers realize that accessibility is part of good design 11/16/2018 www.htctu.net

And remember… Your efforts are helping real people live more satisfying lives! 11/16/2018 www.htctu.net

How does all this save us money? But Wait… How does all this save us money? 11/16/2018 www.htctu.net

SSA Story Social Security Administration Found that the difference between partly and fully accessible was often simply a choice of which options were chosen Example: controls on side of copy machine instead of on top 11/16/2018 www.htctu.net

SSA Cost For the side-mounted controls… NO extra cost Found in general that the most accessible products cost little if any more than the less accessible 11/16/2018 www.htctu.net

Access & Accommodation Revised June 2014 CSU Story “Smart classroom” model included overhead LED projectors External captioning decoders for these projectors cost approx. $200 apiece Mary Cheng, first ATI Director, approached Epson and offered a one-year contract if vendor included a closed captioning decoder in the overhead projector 11/16/2018 www.htctu.net www.htctu.net

CSU Cost Epson agreed to contract and built in the decoders at NO EXTRA charge Interestingly, now almost all the vendors have at least one model with built-in decoders—at same cost as those without this feature 11/16/2018 www.htctu.net

USPTO Story US Patent and Trademark Office (USPTO) Fred di Fiore was first 508 Coordinator Determined in advance where access and accommodation would meet Standardized technology that would work with Assistive Technology (AT) Focused on industry standard AT Ensured that technicians were trained to support standard AT 11/16/2018 www.htctu.net

USPTO Cost? First full year of implementation… SAVED over $1 Million 11/16/2018 www.htctu.net

Compliance Saves… By reducing legal complaints By ensuring that technology will work with AT By leveraging your AT dollars By designing with access in mind Web pages, multimedia, online materials By improving usability By reducing accommodations 11/16/2018 www.htctu.net

Questions and Perhaps Answers Summary 11/16/2018 www.htctu.net

Getting Real Risk management and common sense Create a culture of access The greater the usage—the more need for access The more restricted the access—the more reliance on accommodation Make accommodation part of the access plan!

When Access Is Not Enough Buying accessible will reduce, not alleviate, the need for individual accommodation Remember Section 508 and Section 504 work together!

508 + 504 = Access Want to buy it? Not accessible? Make sure it’s accessible Not accessible? Plan how to accommodate it Can’t accommodate it? Don’t require it of all students or staff!

Others can help! Resources

Resources WebAIM DO-IT Checklists, step-by-step information http://webaim.org/ DO-IT How-tos, videos, general information Resources to promote access on campus www.washington.edu/doit/Resources/web-design.html 11/16/2018 www.htctu.net

World Wide Web Consortium Web Accessibility 2017_ICT World Wide Web Consortium W3C Those who bring you the Web! Web Content Accessibility Guidelines http://www.w3.org/TR/WCAG20/ Web Accessibility Initiative http://www.w3.org/WAI/gettingstarted/tips/ 11/16/2018 www.htctu.net www.htctu.net

Color Contrast Checkers Web Accessibility 2017_ICT Color Contrast Checkers Colour Contrast Analyser (CCA) http://www.paciellogroup.com/resources/contrastanalyser/ 11/16/2018 www.htctu.net Math Accessibility Conference

Read MathType in DOCX Central Access Reader From Central Washington University https://www.cwu.edu/central-access/reader 11/16/2018 www.htctu.net

Digital Media DCMP Captioning Key NCAM – STEM WGBH – Web Media http://www.dcmp.org/captioningkey/ NCAM – STEM http://ncam.wgbh.org/experience_learn/educational_media/stemdx/guidelines WGBH – Web Media http://ncam.wgbh.org/invent_build/web_multimedia/accessible-digital-media-guide/guideline-h-multimedia 11/16/2018 www.htctu.net

One Site for Free Assistance @ONE: Course on accessibility for online ed Sidekick www.toolsthatinspire.com 11/16/2018 www.htctu.net

Thank you! Gaeir (rhymes with “fire”) Dietrich Sean Keegan gdietrich@htctu.net 408-996-6047 Sean Keegan skeegan@ccctechcenter.org