Welcom e Welcome to BKD! This presentation will show you some of the technology that you’ll be using everyday here in and out of the office.
Introductions First, let’s get the know the technology team here in Indianapolis.
Mike Prophet mprophet@bkd.com, ext. 3666 Second line of support in the Indianapolis office Monitors the Help Desk Maintains servers, networks, and communications Serves as a technology leader for practice unit Member of Firm-Wide Technology Advisory Group
How to request help
INDHelpDesk@bkd.com
Need additional software Need additional hardware Need to move your laptop/desktop/phone Have questions Have requests
Can’t get into voicemail Computer is on fire You’re on fire Can’t login Can’t get into email Can’t get into voicemail Computer is on fire You’re on fire
Your New Equipment
Guardian Edge
Login
The Network
The P Drive
Network Installs
GroupWise
GroupWise Collaborative Email Appointments Tasks Web enabled
Setting an email password
Using Proxies
Postini Spam Filter
http://www.postini.com Click on ‘Message Center’ Enter username and email password
WebMail http://webmail.bkd.com
Colligo
Colligo Workgroup Edition allows multiple users to communicate electronically without requiring them to be attached to their corporate network or the Internet. They can set up a private secure network directly between their laptops, so to fully realize the features and functionality of the Colligo software, two or more users must be running it simultaneously.
Loaner Equipment
Available via GroupWise: (3) Projectors – Projector 1-3 (4) Laptops – Loaner Laptop 1-4 (3) Printers – Loaner Printers 1-3 Additional Printers Available: NFP-2 Financial Services -2 Tax - 2
Voicemail – 4100 (383-4100) Default Password is ‘12345’ Use option # 3
Unified Messaging
Brings voicemail into the email inbox Brings faxes into the email inbox Allows email to be read via the phone
Phone Messages
Fax Messages
Questions ?