Public Services – the reforms we need CLD Managers Scotland 3rd November, 2011

Structure of the Commission 9 Commissioners plus Campbell Special advisers Civil Servants

Process and method Call for Submissions (200 received) Visits and public meetings (March – April) Write up and launch

Remit Innovative, seamless, responsive Road map Recommendations Police, Fire and Rescue, Health and Social Care

Perspective Quality of life/quality of services Not just a safety net Inequalities and prevention Prevention enhancing quality of life Asset approach

Agreements Focus on people and communities Better co-ordination Emphasis on prevention Spend money wisely Focus on outcomes

Nature of the change process Moving the tanker? Encouraging existing good practice? Three horizons

Financial challenge Years of plenty Drop till 2015 (same as 2007) Recover by 2025 40% failure demand

Key objectives of reform Services built around people and communities Working together to achieve outcomes Prioritising prevention, reducing inequalities Improving performance and reducing costs

Communities and authority Commissioners and community development Concern over democratic accountability Suspicion of the “trained voice” Taking the initiative and having the capacity

Recommendations New statutory powers and duties, focussed on improving outcomes Community participation in design and delivery of services in Community Empowerment and Renewal Bill New Concordat emphasising integrated provision Devolving competence for job search Strengthening Audit Scotland Competitive neutrality in commissioning and procurement

Community Empowerment Bill Significantly improved community participation in the design and delivery of public services Action to build community capacity, recognising the particular needs of communities facing multiple social and economic challenges

Scottish Government reply Four pillars Decisive shift towards prevention Greater integration at local level Enhanced workforce development Improving performance, greater transparency, innovation, digital technology Christie proposals for Community Empowerment Bill Change Funds for elderly, early years and reoffending

Where now? Won the argument Resistance to implementation (Change Fund) Ideas for the Community Empowerment Bill Changes in the Social Contract

Social contract Public protection of the public sector Wait for the council to act Too deferential to professionals Change in provider’s public service ethos Duty of care/duty of empowerment